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Grosvenor House, A JW Marriott Hotel

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#206 of 1,088 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Grosvenor House, A JW Marriott Hotel
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2,409 Reviews from our TripAdvisor Community

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Showing 2,238: English reviews
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Reviewed yesterday NEW

We recently stayed here and we were impressed. The hotel itself is very nice, and well deserving of the "JW Marriott" label. The Club Lounge was very nice: modern, clean and well stocked with a very satisfying breakfast offering. But most of all, this hotels strong points were the staff. All staff that we had contact with were obviously well...

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1Thank Brad G
Orlando, Florida
Reviewed yesterday NEWvia mobile

I stayed here on holiday for a spring 2016 getaway to London. I must start with the location, as it is superb. It is centrally located next to Hyde Park and the Marble Arch tube station. I flew in to London Louton and took the trains in with no issue. The hotel staff promptly opened the doors for us and...

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1Thank IndustrialWolf
Espoo, Finland
Reviewed 2 days ago NEWvia mobile

Good quality hotel on a excellent location. Very good service, old fashion but good room. Executive Lounge gives a nice attachment to a high end service. Easy to recommend and easy decission to come back to the same hotel nect time!

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1Thank harri l
Chicago,IL
Reviewed 3 days ago NEWvia mobile

It was supposed to be a trip to Venice, Italy with a connecting flight in London but as it would have it, our passports were 3 weeks short the time extension that Italy requires. We found this out at the gate as we were boarding! Our only option to salvage what we purchased was to stay in London instead -...

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1Thank btarch
Los Altos Hills, California
Reviewed 3 days ago NEW

Stayed in the executive room, it was very nicely appointed with views of the Park. The amenities and decor iss all done with luxury in mind, service is also top notch. Best feature was the heated towels in the bathroom. We also enjoyed the lounge. Great location, would be happy to stay here again.

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1Thank RajivT
Reviewed 4 days ago NEWvia mobile

I stayed at the Grosvenor House JW Marriott Hotel with a my daughter for a week on a holiday trip. We booked the Grosvenor for its proximity to Hyde Park/Kensington but came to find the service to be exceptional. Thanks so much for making our stay a great one. I would like to also thank front disk receptionist Mr. Ryidh...

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Thank Heman101
Kent,England
Reviewed 4 days ago NEW

Unfortunately, although other guests rate the hotel highly, I can only review base upon my recent stay and an equally poor stay a couple of years ago. From the initial check in process it was an experience that I won't repeat. Initially we were told that our room was not ready, which is fine, because they needed to put the...

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Thank Stewart196905
Mathieu R, Hotel Manager at Grosvenor House, A JW Marriott Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your experience with Grosvenor House, A JW Marriott Hotel. It is regrettable to learn about your recent stay and the fact that it did not meet your expectations. I understand that you expressed your dissatisfaction through various channels and you are already in communication with our Management Team, who are...

Douglas
Reviewed 1 week ago

rooms were nice, clean, comfortable but small. bathroom was likewise small with a combo shower/tub. the hotel is a 5 to 10 minute walk to Underground Tube, a few mins to bus stop. Taxis were always available but it was typically much faster to take the Tube. The location is nice because it is quiet but that does mean some...

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1Thank James B
Asbury Park, New Jersey
Reviewed 1 week ago

We had a wonderful experience at The Grosvenor. The staff was very helpful, the rooms were beautiful, quiet, and spacious enough for a regular room. Bathroom was big and beautiful. The executive lounge was fantastic - Breakfast, afternoon tea with scones, happy hour, AND a tasty light dinner every night. I miss the lounge! I will stay here any time...

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1Thank Mag1223
Reviewed 1 week ago via mobile

Hotel was great location is perfect it is in the middle of everything. We had a package that included breakfast and breakfast was whatever you want. The only con: I could think of was you have to pay for wifi in the room and it was 10£ a day if I remember right but free in the lobby so that...

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2Thank Anthony G

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grosvenor House, A JW Marriott Hotel is a landmark 5-star hotel on Park Lane, Mayfair offering luxurious guest rooms & suites, high quality dining and 24 hour fitness center. Our hotel's ideal location is just steps from Hyde Park and a short trip from Buckingham Palace or the London Eye. The hotel also boasts elegant and expansive meeting and conference facilities. ... more   less 

Additional Information about Grosvenor House, A JW Marriott Hotel

Address: 86-90 Park Lane, London W1K 7TN, England
Region: United Kingdom > England > London > Mayfair
Price Range: RM1,283 - RM3,054 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grosvenor House, A JW Marriott Hotel 5*
Number of rooms: 496
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Also Known As:
Jw Marriott London
Grosvenor Hotel Jw Marriott
Marriott London
London Marriott
Hotel Style:
#128 Romantic Hotel in London
#143 Business Hotel in London
#151 Family Hotel in London
#156 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Grosvenor House, A JW Marriott Hotel staff and other travellers.
41 questions
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Bexleyheath, United Kingdom
drexel hill, pa
over a year ago
San Diego, California
over a year ago

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Questions? Get answers from Grosvenor House, A JW Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“executive lounge is great if you want to spend a little extra”
 of 5 bubbles Mag1223, 17 Feb 2017 | Read review
“Rooms on the 6th floor are quieter”
 of 5 bubbles heywood08, 14 Feb 2017 | Read review
“take front facing room”
  • its written on fridge if u pick anything it will b charged automatically
 of 5 bubbles tusharanand1, 13 Feb 2017 | Read review
“The rooms facing the side street, are nice and quiet. The lounge is great.”
 of 5 bubbles Traveler_Eyal, 11 Feb 2017 | Read review
“We were on the 7th (our of 8) floor and it was very quiet. We were far from the elevator, which was great.”
  • 7th floor, overlooking Park Lane and Hyde Park.
  • Surprise birthday gift from the hotel staff!
  • Gorgeous and spaceous bathroom!
 of 5 bubbles my3gems, 2 Feb 2017 | Read review
5 of 5