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Grosvenor House, A JW Marriott Hotel

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#235 of 1,063 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Grosvenor House, A JW Marriott Hotel
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2,504 Reviews from our TripAdvisor Community

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Showing 2,321: English reviews
Bristol, United Kingdom
Reviewed 13 May 2015

We had afternoon tea on Sunday 10th may 2015 for my nieces hen week end. The service from start to finish was excellent, from the doorman to the cloakrooms and all the staff, how pampered we all felt. We will all recommend you to our friends and colleagues. Please do not change your standards and your staff were so professional...

2Thank mandy m
Chicago, Illinois
Reviewed 11 May 2015

Very nice JW Marriott - excellent service with nice amenities. Rooms are spacious for London, with nice bathrooms. Extremely comfortable. Location is nice, near Hyde Park. It is a 10 minute walk to the Hyde Park Corner tube station, which is a bit far (depending on the weather). I enjoyed afternoon tea and dinner in the restaurants, which were both...

2Thank TAP647
Sunderland, United Kingdom
Reviewed 10 May 2015

I stayed at this hotel, just for the one night. From the moment I arrived the experience I received was first class. Claudia who greeted me on reception was so helpful and is a real asset to the company. Breakfast staff also very professional, friendly and helpful, I would defiantly recommend this hotel. Location is a stone throw away from...

2Thank lisawatts79
Alesund, Norway
Reviewed 9 May 2015

Stayed for a weekend football match and a following week of work in London. Super location, very helpful staff. Had breakfast in the lounge as a frequent traveller; one of the best lounge services I've had. Reception staff is very helpful and courteous, rooms are roomy and cosy. Too bad I travelled with junior, should bring the mrs next time.

1Thank bjornarhuse
Wellington, Florida, United States
Reviewed 8 May 2015 via mobile

We stayed at the Grosvenor House last week for 4 nights. It was our first time in London and this hotel made the visit even more special! From the moment our car arrived, we were treated wonderfully. Check in was a breeze, with the only hiccup being our key wouldn't work. A passing employee tried to help but a quick...

2Thank tamifeierstone
Liverpool, United Kingdom
Reviewed 7 May 2015

This hotel has a very enviable location, the public areas are quite opulent and well presented but the room I stayed in was a dated, it had excellent facilities and was very clean but just a little old fashioned. I could not praise the staff enough for their attitude, they were professional but friendly and courteous without being over the...

1Thank TheoLejoCook
Northampton, United Kingdom
Reviewed 6 May 2015

Front of House manager Stefanie recently upgraded us to one of their newly refurbished suites. They are superb. Not to say they weren't previously but the new décor is elegant, restful, with wonderful attention to detail. The bathrooms retain their art deco style but with new wet room type showers and modern fittings. Add the new Executive lounge and this...

Reviewed 6 May 2015

The lobbey is nice and big breakfast normal rooms are good and the size is very good I did like the classic look of the rooms and i did like the classic design tv channels and tv size i liked also ....

Review collected in partnership with Galahotels.com
2Thank Yousif A
Reviewed 5 May 2015 via mobile

From the moment you walk in the hotel you feel welcome. I was worried about feeling out of place in an exclusive 5 * hotel in one of Londons most affluent areas...but it wasn't an issue. The doormen/ concierge department were very helpful and knowledgable of the area. Reception staff were very efficient. Had a bit of trouble getting into...

1Thank TommyNtommy
London, United Kingdom
Reviewed 3 May 2015

We went to the J W Steakhouse in the Grosvenor House Hotel for Sunday lunch today with friends. We arrived early and had drinks in the bar first, served by the nicest barman/waiter. We were given plenty of 'nibbles' with the drinks too. As the restaurant was quiet we chose which table to sit at. Very quickly our waiter, Benjamin,...

1Thank 16LadyMel

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04/06/2017 05/06/2017
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Staying in Mayfair

Neighbourhood Profile
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood


  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Grosvenor House, A JW Marriott Hotel is a landmark 5-star hotel on Park Lane, Mayfair offering luxurious guest rooms & suites, high quality dining and 24 hour fitness center. Our hotel's ideal location is just steps from Hyde Park and a short trip from Buckingham Palace or the London Eye. The hotel also boasts elegant and expansive meeting and conference facilities. ... more   less 

Additional Information about Grosvenor House, A JW Marriott Hotel

Address: Grosvenor House 86-90 Park Lane, London W1K 7TL, England
Region: United Kingdom > England > London > Mayfair
Price Range: RM1,595 - RM4,040 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grosvenor House, A JW Marriott Hotel 5*
Number of rooms: 496
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Also Known As:
Jw Marriott London
Grosvenor Hotel Jw Marriott
Marriott London
London Marriott
Hotel Style:
#128 Romantic Hotel in London
#143 Business Hotel in London
#151 Family Hotel in London
#177 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Grosvenor House, A JW Marriott Hotel staff and other travellers.
43 questions
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drexel hill, pa
over a year ago
Bexleyheath, United Kingdom

See all questions (43)

Questions? Get answers from Grosvenor House, A JW Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher floors should give a view of Hyde Park”
Amrita_12_11, 13 May 2017 | Read review
“Ask for a view of Hyde Park”
  • Looking into the double-part bathroom from the entryway.
  • Front part of the marble bath.
  • Crap view from our room. But, at least, it was quiet.
  • Back part of bathroom. The toilet had some flushing issues.
  • Comfy King bed
spycygrl, 12 May 2017 | Read review
“Request Updated Room - renovations are ongoing.”
JCHamlin, 10 May 2017 | Read review
“avoid rooms along noisy streets”
180chuckg, 5 May 2017 | Read review
“We had a quiet room that was accessable to elevators.”
ronwG3885NS, 4 May 2017 | Read review
5 of 5
US$340* /night
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Prices are for 1 room, 2 adults
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