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100 Queen’s Gate Hotel London, Curio Collection by Hilton

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100 Queen's Gate South Kensington, London SW7 5AG England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$230
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Traveller (210)
Dining (81)
Room & Suite (78)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from 100 Queen’s Gate Hotel London, Curio Collection by Hilton
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#628 of 1,192 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
Boasting a prime location in the prestigious Royal Borough of Kensington and Chelsea, 100 Queen's Gate Hotel London, Curio Collection by Hilton, is on the doorstep of iconic cultural attractions including the Royal Albert Hall, Natural History Museum, Science Museum, and Victoria & Albert Museum. Enjoy a leisurely stroll from our historic, Victorian-style hotel to Harrods, Notting Hill, Kensington Palace, Hyde Park and the designer boutiques of Knightsbridge. Following a multimillion-pound refurbishment, guest rooms and suites at our Kensington hotel exude elegance and feature complimentary WiFi, electronic newspapers, 49-inch flat-screen HDTVs with Chromecast, and bathroom amenities by Floris London. Unwind in a stylish Deluxe or Luxury bedroom with upgraded amenities and additional space. For a unique experience, select a two-level Duplex suite, boasting a top-floor location. Enjoy a workout in our state-of-the-art gymnasium or host a small meeting in one of two elegant boardrooms. Savour fine British-French fusion cuisine in W/A Kensington Restaurant & Bar, or unwind with a late-night drink in our concept cocktail bar ESQ. For a traditional Botanical Afternoon Tea or pre-theatre drinks in a sophisticated atrium setting, visit Botanica. 100 Queen's Gate Hotel London offers 24-hour room service so you can dine in the comfort of your room or suite, day or night.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Concierge
Wifi
Restaurant
Breakfast buffet
Complimentary instant cofffee
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Flatscreen TV
Bath / shower
Hair dryer
Telephone
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Hotel links
Special Offer:Hilton Honors Discount

Location

Full view
100Great for walkers
Grade: 100 out of 100
194Restaurantswithin 0.5 km
21Attractionswithin 0.5 km
341Reviews6Q+A29Room tips
Traveller rating
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Popular mentions
GA-London wrote a review 22 Oct
London, United Kingdom2 contributions
We stayed at this hotel with our family to celebrate a birthday. The hotel has recently been completely refurbished so everything looks new and the design is very tasteful. The rooms are a little small but that is classic central London. The location is perfect with museums, restaurants and Hyde Park. Excellent all around.
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Review collected in partnership with Curio – A Collection by Hilton
Date of stay: October 2021
Value
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Pinojo wrote a review Jul 2021
Milan, Italy65 contributions51 helpful votes
Hotel's Favourite
It’s a very good hotel. The entrance is beautiful in a great neighborhood. The front desk is very helpful and breakfast is great. The staff is great! The suites are beautiful. Bed super comfy! Nirosha from the business direction has been so helpful. Just a couple of important things to improve: - communicating doors must be soundproofed - windows in the room should be openable
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Review collected in partnership with Curio – A Collection by Hilton
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Veruska Cimino, Guest Services / Front Office at 100 Queen’s Gate Hotel London, Curio Collection by Hilton
Responded 1 Aug 2021
Dear Guest, Thank you so much for your review. As Front of House Manager, I am happy to read that you found our team, in both front office and restaurant, helpful and welcoming. I will share your comment with the team, especially with Nirosha. They all will appreciate your kind words. Thank you also for your suggestion on few things to improve, from your point of view. Regrettably, regarding the windows, there is not much we can do as this is from UK law for an Health and Safety perspective, which does not allow to some building to have a fully opening window. However, I am very happy that you had a wonderful stay, and we hope to you have you again as our guest in the near future. Regards, Veruska Cimino Front of House Manager
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georgina_nightingale wrote a review 21 Oct
10 contributions6 helpful votes
My partner and I spent 3 nights here 18th-21st October and to be very honest after staying...I’m surprised it’s a 5 star. I understand things have changed since Covid and places have had to adapt but maybe letting your guests know this would be a good idea. I had thought I had upgraded our room as I was sent an email asking if I’d like to for a discount price so thought ‘why not’. We weren’t upgraded or told that we hadn’t been so when we walked into a smaller room than I thought I had paid for I was not happy. We arrived late on Monday evening and we weren’t given any of the hotel info (this is a piece of paper with QR codes on) The hotel info says ‘minibar’ in our room. But they don’t tell you that that means one tiny bottle of water and 4 sachets of milk. I like having a minibar with options of drinks in. I went to reception around 12ish to ask where the bar is, I was told that it was shut and I asked what I wanted. I said a lemonade and the receptionist/concierge (not sure which one) said he’d send one to my room. It never arrived. Warm tap water is not particularly nice and my partner had already drank the tiny bottle of water. The next evening we were very tired so had room service for dinner. It tasted very nice but mine was cold (roast chicken with asparagus and tomatoes). The tomatoes were supposed to be confit, they had just been slightly grilled. The desserts were both nice (cheesecake and chocolate and coffee slice) but had a lot of gelatine in them. I rang them up again at 10pm to ask for some more drinks and was told that room service was closed. The hotel information says 24hr room service. All in all it was fine but a bit underwhelming. I have stayed in lesser starred hotels that have been a lot nicer. This was our only trip away this year due to the pandemic and we wanted it to be special. We probably won’t stay there again. The staff were excellent though, friendly and helpful this is why the review has 3 stars.
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Date of stay: October 2021Trip type: Travelled as a couple
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DignanTom wrote a review 17 Oct
Edinburgh, United Kingdom2 contributions1 helpful vote
The hotel is in a great location close to South Kensington rail which is handy to get around. The hotel is beautiful and the staff are very friendly and professional. Would definitely stay here again on our next visit to London.
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Date of stay: October 2021
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amber r wrote a review 15 Oct
1 contribution
last night i stayed at 100 queens gate hotel with my partner as a birthday treat which was noted on booking. we booked a duplex suite with an early check in and on entering the suite, we soon realised both tvs were broken in the lounge and bedroom and then that the cold AC wouldn’t turn off. on phoning reception they told us the maintenance man would be there shortly but an hour and a half later we were still waiting and i had to go down to reception and ask them again for him to come to our room and the staff seemed to know nothing about my call. Maintenance then arrived and after 20 minutes realised neither could be repaired. After two and half wasted hours from checking in we were then moved to a standard room as all suites were apparently fully booked. The room was nice but not a suite and the ceiling in the bathroom of room 203 was peeling terribly and looked damp. We then felt we needed a drink and so headed to the ESQ bar, only to be turned away with a gentleman putting his hand in our face saying ‘stop, no trainers allowed’. £400 Alexander McQueens didn’t seem to be smart enough for him and he refused to let us have a drink, despite it being empty. Things then went from bad to worse as we went to the restaurant for dinner. There were two staff members, serving four tables - so very empty and the largest table was a table of four. As we took our seats, we waited 15 minutes to be offered a drink and the waitress brought us over two drinks we didn’t order but we let it slide and laughed. We had to ask twice to order our food and then waited 55 minutes for any sign of our food to be brought out. After 40 minutes we asked where our food was to which the gentleman said he would ask the chef and never returned. When our two burgers arrived - stone cold they were returned to the kitchen straight away and the waitress said sorry and just walked off. Our joint steak then came out ten minutes later, no side plates offered and again stone cold and was returned to the kitchen. At this point we walked out of the restaurant and went around the corner and had chicken wings. This morning after zero customer service, zero care about our visit and our trip being a total let down we simply handed the key over the counter and didn’t even check out as we were lost for words. i had had enough of being ignored by the reception staff (this happened when i went down to ask for the maintenance man. waited five minutes while all three reception staff worked with their heads down with no customers in front of them and not acknowledging me) and so walked out. Save yourself the disappointment and book somewhere else.
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Date of stay: October 2021Trip type: Travelled as a couple
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PRICE RANGE
US$199 - US$457 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
regency hotel queens gate, regency hotel london
FORMERLY KNOWN AS
DoubleTree by Hilton Hotel London - Kensington
LOCATION
United KingdomEnglandLondonEarls Court / South Kensington / Kensington and Hyde Park
NUMBER OF ROOMS
228
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Frequently Asked Questions about 100 Queen’s Gate Hotel London, Curio Collection by Hilton
Which popular attractions are close to 100 Queen’s Gate Hotel London, Curio Collection by Hilton?
Nearby attractions include Natural History Museum (0.5 km), South Kensington (0.1 km), and Holy Trinity Brompton Church (0.3 km).
What are some of the property amenities at 100 Queen’s Gate Hotel London, Curio Collection by Hilton?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at 100 Queen’s Gate Hotel London, Curio Collection by Hilton?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at 100 Queen’s Gate Hotel London, Curio Collection by Hilton?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
What are some restaurants close to 100 Queen’s Gate Hotel London, Curio Collection by Hilton?
Conveniently located restaurants include CERU, Pizzetta Pizza, and Light of India.
Are there opportunities to exercise at 100 Queen’s Gate Hotel London, Curio Collection by Hilton?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at 100 Queen’s Gate Hotel London, Curio Collection by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Does 100 Queen’s Gate Hotel London, Curio Collection by Hilton offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at 100 Queen’s Gate Hotel London, Curio Collection by Hilton?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to 100 Queen’s Gate Hotel London, Curio Collection by Hilton?
Many travellers enjoy visiting Churchill War Rooms (3.6 km), Tower of London (7.3 km), and Houses of Parliament (3.8 km).
Is 100 Queen’s Gate Hotel London, Curio Collection by Hilton accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.