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    DoubleTree by Hilton Hotel London - Kensington

    100 Queen's Gate | South Kensington, London SW7 5AG, England
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    27/08/2017 28/08/2017
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    US$124US$167
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    Traveller (202)
    Room & Suite (234)
    Dining (17)
    Hilton London Kensington
    4,201 reviews
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    Overview
    • Excellent32%
    • Very good36%
    • Average18%
    • Poor8%
    • Terrible6%
    Travellers talk about
    “great location” (120 reviews)
    “queens gate” (11 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Hilton London Kensington
    4,201 reviews
    #503 of 1,069 hotels in London
     
    DoubleTree by Hilton Hotel London - West End
    3,099 reviews
    #387 of 1,069 hotels in London
     
    Doubletree by Hilton – London Islington
    1,932 reviews
    #211 of 1,069 hotels in London
     
    Radisson Blu Edwardian Grafton Hotel
    4,571 reviews
    #362 of 1,069 hotels in London
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (840)
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    1 - 5 of 728 reviews

    Reviewed 2 days ago

    The Doubletree in Kensington (London) is fairly priced and convenient to many of the tourist sights. The rooms are a little small but that is expected in a foreign large city hotel. However, they are modern and clean. Service at the hotel was excellent with...More

    Thank Roger S
    Hotel's Favourite
    Reviewed 22 May 2017

    We recently stayed here for one night on a trip to London to visit Chelsea FC and watch their last game of the season on 21st May - we wanted somewhere within reasonable walking distance to the football ground (it was a 20 minute walk)...More

    2  Thank AlanBmald
    Response from Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - KensingtonResponded 24 May 2017

    Dear Guest, Thank you for taking the time to tell us about your recent stay. We are delighted to know the services here at Doubletree by Hilton London Kensington have exceeded your expectations. We make every effort to ensure you have an enjoyable stay and...More

    Reviewed 2 days ago

    Stayed at the hotel in June 2017 and July 2017. Arrived a late evening in June at the hotel, in fairly hot and humid weather, where I immediately noticed that the A/C in my room did not work. Called Front Desk for assistance and was...More

    Thank GeorgeC186338
    Reviewed 2 days ago

    Booked room only on 'Secret rooms' via LateRooms.com. so saved on the price of accommodation. The hotel has a modern interior and is in a good location in between two underground stations, we had a pleasant stay and it was a good base. The staff...More

    Review collected in partnership with DoubleTree by Hilton
    Thank soniapT2291HN
    Response from Isaam A, General Manager at DoubleTree by Hilton Hotel London - KensingtonResponded yesterday

    We would like to thank you for taking the time to share your comments following your recent trip. It really is satisfying for the entire team to read your positive comments and to know that we helped make your time in London so memorable. We...More

    Reviewed 2 days ago

    Despite undergoing extensive refurbishment, the hotel is quiet and well-appointed. It is very convenient for museums and the Royal Albert Hall and there is a decent selection of restaurants within walking distance. We would be happy to stay there again.

    Review collected in partnership with DoubleTree by Hilton
    Thank Jeff M
    Hilton London Kensington
    4,201 reviews
    #503 of 1,069 hotels in London
     
    DoubleTree by Hilton Hotel London - West End
    3,099 reviews
    #387 of 1,069 hotels in London
     
    Doubletree by Hilton – London Islington
    1,932 reviews
    #211 of 1,069 hotels in London
     
    Radisson Blu Edwardian Grafton Hotel
    4,571 reviews
    #362 of 1,069 hotels in London
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$151 - US$341 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #307 Luxury Hotel in London
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 203
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Cheap Tickets, Orbitz, Hotels.com, Expedia, Hilton EMEA, TripOnline SA, Cancelon, Hotwire, Agoda, HotelQuickly, getaroom.com and Evoline ltd so you can book your DoubleTree by Hilton Hotel London - Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • South Kensington / Kensington and Hyde Park
    • Also Known As
    • Regency Hotel Queens Gate ,
    • Regency Hotel London
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    Traveller (202)
    Room & Suite (234)
    Dining (17)
    Hotel & Grounds (175)
    Bathroom (18)
    Nearby
    South Kensington
    With its ivied mews, row upon row of Poppins-esque
    white washed mansions, and placid garden squares, it's
    easy to see the charms of South Kensington. And with
    superb access to Hyde Park, Holland Park and
    Kensington Gardens, as well as the largely
    child-friendly and mostly free Museum Quarter (not to
    mention more major attractions like Royal Albert Hall)
    such charms are easy to make the most of. As welcoming
    ...More
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    Ask a question
    Questions & Answers
    KingstonPike
    28 May 2017|
    AnswerShow all 5 answers
    Response from Kirstin B | Reviewed this property |
    Not at all!! Whether it was 34 degrees outside or 23 degrees my room temperature remained at 31 degrees for 3 nights! I have never had 3 such uncomfortable nights sleep! I complained and they just said it was working despite... More
    0
    Votes
    KingstonPike
    25 May 2017|
    AnswerShow all 7 answers
    Response from Vivienne B | Reviewed this property |
    Sorry I didn't use it. It was cold when I stayed there. Setting the temperature in the room worked well though
    0
    Votes
    Benjamin-HWEI
    I just met same issue like itaca722017. I booked Hilton Tokyo Bay for two nights under 'AP DINNER 1ST NIGHT'. Well, it's for 7/2-7/4. However, when I tried to print out the reservation in Hilton website. The reservation can't be opened. So I turned to email confirmation which definitely mentioned ' AP DINNER 1ST NIGHT' but the guest info is wrong, only show 1 adult, it should be 2 adults + a 2 years old when I made the reservation. So I need to confirm what is include in AP DINNER 1ST NIGHT to avoid exactly what happened to itaca722017. I googled the package and saw itaca722017's comments which really concerns me. So I contacted online support twice and managed to confirm the 'AP DINNER 1ST NIGHT' covers breakfasts and 1st night dinner. However, there is no solution to make my reservation right. So I submitted a support case. Hilton should be a world famous brand, however, it managed to make customers to be careful of what you've order. Best practice would be screenshot everything it says when you made the reservation. Otherwise, your holiday maybe ends up ruined. I am sorry to hear what happened to itaca722017 and regret to book Hilton. Unfortunately, I can't cancel the reservation since it's advanced purchase, lol, so I better to be equiped with a lawyer in order to have a nice holiday. Is there anyway this can bring attention of Hilton headquarter managers? After all this is Hilton Tokyo Bay's issue : )
    17 May 2017|
    AnswerShow all 2 answers
    Response from L6650KOluisa | Reviewed this property |
    Hi Benjamin. It's worth head office being told I guess but whether they care enough to do anything is another matter. The more people that expose these issues within the chain, the better. Go public if you haven't already... More
    0
    Votes
    Room Tips
    "different hotel perhaps?"
    Read review
    "Rooms at the rear of the property are quiet"
    Read review
    "Avoid this hotel."
    Read review
    "Spend a few pounds more for a larger room"
    Read review
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