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DoubleTree by Hilton Hotel London - Kensington

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DoubleTree by Hilton Hotel London - Kensington
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646 Reviews from our TripAdvisor Community

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Showing 556: English reviews
Start your review of DoubleTree by Hilton Hotel London - Kensington
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Reviewed 2 days ago NEW

We booked our trip to London spontaneously and since we had never been there, we relied on the travel agent to choose an affordable and convenient hotel. We couldn't have been happier with the location. This hotel was no more than 3 - 5 underground stops to almost all of our desired sightseeing locations. We stayed in a room for...

Review collected in partnership with DoubleTree by Hilton
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Thank 653leeannd
Glasgow, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 7 February 2017 via mobile

I've stayed in many Hilton hotels in the last few weeks but I have to honestly say this one is as near perfect as I could have wanted from a hotel. I'd like to say a huge thank you to the management and staff as they provided everything I could have wanted in my stay. Comfort, care and convenience all...

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Thank Countrybumpkin060
About Hotel's Favourite Review
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear Guest, Thank you for your detailed review. We are pleased to hear that you enjoyed your stay and we appreciate you taking the time to share with feedback with us and other valuable guests. Thanks also for your comments regarding our air conditioning unit which we have noted to help with future enhancements. We do hope to welcome you...

Melbourne, Australia
Reviewed 3 days ago NEW

When we arrived I was a little dismayed as the check in girls were not at all friendly, but then we went to breakfast and were blown away by the genuine friendliness of the staff. Housekeeping was poor - although there were three of us we kept having to ring for an extra towel each night. Having said that, the...

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Thank Rosemary S
Reviewed 5 days ago NEWvia mobile

I've used this hotel four times now and have been happy every time. Pleasant service by friendly staff, attractively presented outside and in the lobby, and a great location at the bottom of Queens Gate. I've stayed here whilst in London for court hearings so haven't spent much time around the immediate area, but it is well placed for museums...

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Thank Ldspixie
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear Guest, Thank you for your feedback. We are delighted to hear that you enjoyed your stay with us. We continue to develop our products and services to the highest standards and we look forward to welcoming you back to the Doubletree by Hilton Kensington in the near future. Best regards, Jesus Espinar Hotel Manager

York, United Kingdom
Reviewed 5 days ago NEW

We booked this hotel for an overnight stay as we were visiting London for a concert at The Royal Albert Hall. The hotel is situated on Queensgate and Queensgate is very close to the concert venue, but the hotel is at the furthest end. It took approximately 15 mins. for us to walk it, and was no problem, but may...

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Helpful?
Thank Lindagreenacre
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear Guest, We would like to thank you for taking the time to share your comments following your recent trip. It really is satisfying for the entire team to read your positive comments. We look forward to welcoming you back soon to one of our hotels. Bets regards, Jesus Espinar Hotel Manager

Exeter, United Kingdom
Reviewed 6 days ago NEW

We were impressed by the genuinely friendly, efficient and professional service at this hotel. The room was spotlessly clean and modern. The bed extremely comfortable and all breakfast needs accommodated.

Review collected in partnership with DoubleTree by Hilton
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Thank 201bob
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear Guest, Thank you for your valuable comments. We are delighted to read that you enjoyed your stay with us. We will be pleased to share your comments with our team, for their great work and we look forward to welcoming you back again soon. Bets regards, Jesus Espinar Hotel Manager

Dunfermline, United Kingdom
Reviewed 1 week ago

My husband and I booked this hotel for a few days break in London. The location was central and great for underground access into all the tourist attractions and central London. The hotel staff were very helpful , efficient and welcoming on arrival and for the duration of our stay. The breakfast room was spacious , with very attentive staff...

Review collected in partnership with DoubleTree by Hilton
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Thank 832yvonnea
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear Guest, Thank you for your valuable comments. We are very pleased you enjoyed our Central London location and to know that the services have exceeded your expectations. We make every effort to ensure you have an enjoyable stay and feedback like yours makes it all worthwhile. We look forward to welcoming you back again soon. Best regards, Jesus Espinar...

Okayama
Reviewed 1 week ago

My granddaughter and I stayed at this hotel for five nights. We had hearty breakfast every morning, great room service. I was very impressed with laundry services when my clothing was returned in a box with tissue. There are a pharmacy, a small grocery store nearby and more than enough restaurants in walking distance. We walked to Natural History Museum...

Review collected in partnership with DoubleTree by Hilton
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Thank 232monica
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear Guest, We would like to thank you for taking the time to share your comments following your recent trip. It really is satisfying for the entire team to read your positive comments and to know that we helped make your time in London so memorable. We hope to welcome you back to the Doubletree London Kensington when you return...

Irmo, South Carolina
Reviewed 1 week ago

The staff was extremely helpful and pleasant. They were very helpful with recommendations for dinner in the local area and directions. The hotel was in a great location and was very comfortable. The rooms are unfortunately very small but the bed was very comfortable. We did have an issue with the room being too warm and the thermostat was difficult...

Review collected in partnership with DoubleTree by Hilton
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Thank andreapG3346IX
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear Guest, Thank you for your review. It is good to hear that you had a lovely stay with us and the staff was extremely helpful and pleasant, however we were sorry to learn you experienced an issue with the thermostat. Your comments have been passed on to the relevant personnel for their review and so that they can make...

Mazo, Spain
Reviewed 1 week ago

We chose this hotel for it´s location near the Museums and Underground and we were looked after very well. We were 10 mins walk from the Natural History Museum and also the Victoria and Albert Museum. The Underground (Metro) connections are great for British Museum, St Pancras Station and Marylebone Station (we went to Oxford for the day on Sunday...

Review collected in partnership with DoubleTree by Hilton
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Thank Macenceman
Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington, responded to this review

Dear Guest, Thank you taking the time to share your feedback with us and other valuable guests. We are pleased to hear that you enjoyed your stay with us and our central London location. We continue to develop our products and services to the highest standards and we look forward to welcoming you back to the Doubletree by Hilton London...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room

Additional Information about DoubleTree by Hilton Hotel London - Kensington

Address: 100 Queen's Gate | South Kensington, London SW7 5AG, England (Formerly Regency Hotel - Queen's Gate)
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: RM719 - RM1,483 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Kensington 4*
Number of rooms: 203
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Priceline, Despegar.com, Cheap Tickets, Booking.com, Travelocity and Hotels.com so you can book your DoubleTree by Hilton Hotel London - Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Regency Hotel Queens Gate
Regency Hotel London
Hotel Style:
#282 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - Kensington staff and other travellers.
21 questions
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Questions? Get answers from DoubleTree by Hilton Hotel London - Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For best view I would say a higher floor. Quiet rooms are at the back of the hotel.”
 of 5 bubbles , 13 Mar 2017 | Read review
“Ask for City View!”
 of 5 bubbles 668miag, 1 Mar 2017 | Read review
“travel in the summer when it is likely to be warmer! and beware of Eva at checkin”
 of 5 bubbles rjni2016, 28 Feb 2017 | Read review
“Avoid twin rooms on Floor 6. They're tiny!”
 of 5 bubbles Fingers_McGraw, 27 Feb 2017 | Read review
“Can buy cheapest on comparison sites”
 of 5 bubbles cb512016, 26 Feb 2017 | Read review
5 of 5