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I had an extremely comfortable stay in London. The staff were very helpful and professional with a personal touch, which in my experience is very much lacking in many London hotels. The room was very comfortable, clean and quiet too!
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Stayed for three nights. The hotel room was terrific and every member of staff we came into contact was friendly and helpful. We had excellent service before arrival from Henri and this extended throughout our stay. The breakfast was very good with very attentive service...More
Response from Isaam A, General Manager at DoubleTree by Hilton Hotel London - KensingtonResponded 17 August 2017
Thank you for your valuable comments. We are very pleased you enjoyed our Central London location and your stay with us. We will be pleased to share your comments with our team, especially with Henri for their great work and we look forward to welcoming...More
NOISY! Book elsewhere. The jackhammers operating in the basement directly beneath our ground floor room (or "Steerage" as we experienced it) were unacceptable. We asked for a room change and were denied. We were told the construction work would not begin until after 10:00am each...More
I booked a 3 night stay at the hotel in August.
On arrival at the hotel the room wasn't ready but the kind lady on reception went through the check in process and asked me to sign relevant paperwork so that on arrival back at...More
This hotel has a lot of potential. It's in a great location between Gloucester Road Tube and South Kensington Tube stations. The staff is quite good and helpful as well. The rooms unfortunately are in desperate need of a fresh coat of paint and some...More
US$178 - US$377 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#308 Luxury Hotel in London
Number of rooms
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With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming
and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
South Kensington then walk down Old Brompton Road (past Lamborghini showroom and post office) about 5 mins or so until you get to Queens Gate traffic lights where you turn right. Hotel is on far side of Queens Gate (your... More
South Kensington then walk down Old Brompton Road (past Lamborghini showroom and post office) about 5 mins or so until you get to Queens Gate traffic lights where you turn right. Hotel is on far side of Queens Gate (your left)
Response from Kirstin B | Reviewed this property |
Not at all!! Whether it was 34 degrees outside or 23 degrees my room temperature remained at 31 degrees for 3 nights! I have never had 3 such uncomfortable nights sleep! I complained and they just said it was working despite... More
Not at all!! Whether it was 34 degrees outside or 23 degrees my room temperature remained at 31 degrees for 3 nights! I have never had 3 such uncomfortable nights sleep! I complained and they just said it was working despite me saying 3 times it was unbearable!! I had to go outside to cool down! Such a shame cos I liked most other things about the hotel but will never return unless it's freezing outside!