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27/08/2017 28/08/2017
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    DoubleTree by Hilton Hotel London - Kensington

    100 Queen's Gate | South Kensington, London SW7 5AG, England
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    27/08/2017 28/08/2017
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    US$124US$167
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    Traveller (202)
    Room & Suite (234)
    Dining (17)
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    Overview
    • Excellent32%
    • Very good35%
    • Average18%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “great location” (120 reviews)
    “queens gate” (11 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Crowne Plaza London Kensington
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    #119 of 1,069 hotels in London
     
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    The Kensington
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    Queensgate Apartments London
    7 reviews
    #743 of 1,069 hotels in London
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (843)
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    There are newer reviews for DoubleTree by Hilton Hotel London - Kensington
    See the most recent reviews

    531 - 535 of 731 reviews

    Reviewed 5 June 2016

    This hotel is lovely. The place is modern, thoroughly updated and very very clean. The beds and pillows are very comfortable. They have a cool lighting system in the rooms which is a feature that I loved! The staff is courteous and tries their best...More

    1  Thank michellemariabv
    Response from Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - KensingtonResponded 6 June 2016

    Dear guest, Thank you very much for your detailed review about your stay. I am happy to see that you enjoyed your time with us and were pleased with nearly evert aspect about your stay. Our Housekeeping department will feel very rewarded to read your...More

    Reviewed 4 June 2016

    We arrived May 11,2015 very early the lobby was welcoming as were the staff. Our rooms were not available but the staff was gracious and held our luggage until rooms were ready. When we returned the staff helped us up to our room and gave...More

    Thank gamnpapa
    Reviewed 3 June 2016 via mobile

    Only 5 min walk from South Kensington tube station and close to the museums. Nice refurbished but modestly sized room - but not quite large enough to really relax in. The bed was comfortable. Good fast wifi. At the front of the hotel there was...More

    Thank Tiptoptraveller
    Reviewed 3 June 2016

    The rooms are tiny, but far worse is the air conditioning system. We had to change rooms three times before being given one that worked at all, then when we finally had A/C we learned that there was a timer which would only allow the...More

    5  Thank Capri6385
    Reviewed 2 June 2016 via mobile

    Booked this hotel on a spur of the moment treat for my partner and I. In my haste (we were on train) I booked a twin room instead of a double. I phoned down to reception apologising for my mistake and asking if we could...More

    Thank GavinReal
    Response from Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - KensingtonResponded 2 June 2016

    Dear guest, Thank you very much for taking the time to post your review on TripAdvisor. I am very sorry to learn about the inconvenience experience despite the good overall perception you had of the hotel. I hope you did enjoy you stay and this...More

    Crowne Plaza London Kensington
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    Queensgate Apartments London
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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$149 - US$339 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #308 Luxury Hotel in London
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 203
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Cheap Tickets, Hilton EMEA, Priceline, Expedia, Travelocity, TripOnline SA, Cancelon, Hotwire, Agoda, getaroom.com, HotelQuickly and Evoline ltd so you can book your DoubleTree by Hilton Hotel London - Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • South Kensington / Kensington and Hyde Park
    • Also Known As
    • Regency Hotel Queens Gate ,
    • Regency Hotel London
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    Traveller (202)
    Room & Suite (234)
    Dining (17)
    Hotel & Grounds (175)
    Bathroom (18)
    Nearby
    South Kensington
    With its ivied mews, row upon row of Poppins-esque
    white washed mansions, and placid garden squares, it's
    easy to see the charms of South Kensington. And with
    superb access to Hyde Park, Holland Park and
    Kensington Gardens, as well as the largely
    child-friendly and mostly free Museum Quarter (not to
    mention more major attractions like Royal Albert Hall)
    such charms are easy to make the most of. As welcoming
    ...More
    The Kensington
    2,819 reviews
    .03 km away
     
    Crowne Plaza London Kensington
    2,404 reviews
    .46 km away
     
    Fraser Suites Queens Gate
    569 reviews
    .35 km away
     
    Queensgate Apartments London
    7 reviews
    .09 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    KingstonPike
    28 May 2017|
    AnswerShow all 5 answers
    Response from Kirstin B | Reviewed this property |
    Not at all!! Whether it was 34 degrees outside or 23 degrees my room temperature remained at 31 degrees for 3 nights! I have never had 3 such uncomfortable nights sleep! I complained and they just said it was working despite... More
    0
    Votes
    KingstonPike
    25 May 2017|
    AnswerShow all 7 answers
    Response from Vivienne B | Reviewed this property |
    Sorry I didn't use it. It was cold when I stayed there. Setting the temperature in the room worked well though
    0
    Votes
    Benjamin-HWEI
    I just met same issue like itaca722017. I booked Hilton Tokyo Bay for two nights under 'AP DINNER 1ST NIGHT'. Well, it's for 7/2-7/4. However, when I tried to print out the reservation in Hilton website. The reservation can't be opened. So I turned to email confirmation which definitely mentioned ' AP DINNER 1ST NIGHT' but the guest info is wrong, only show 1 adult, it should be 2 adults + a 2 years old when I made the reservation. So I need to confirm what is include in AP DINNER 1ST NIGHT to avoid exactly what happened to itaca722017. I googled the package and saw itaca722017's comments which really concerns me. So I contacted online support twice and managed to confirm the 'AP DINNER 1ST NIGHT' covers breakfasts and 1st night dinner. However, there is no solution to make my reservation right. So I submitted a support case. Hilton should be a world famous brand, however, it managed to make customers to be careful of what you've order. Best practice would be screenshot everything it says when you made the reservation. Otherwise, your holiday maybe ends up ruined. I am sorry to hear what happened to itaca722017 and regret to book Hilton. Unfortunately, I can't cancel the reservation since it's advanced purchase, lol, so I better to be equiped with a lawyer in order to have a nice holiday. Is there anyway this can bring attention of Hilton headquarter managers? After all this is Hilton Tokyo Bay's issue : )
    17 May 2017|
    AnswerShow all 2 answers
    Response from L6650KOluisa | Reviewed this property |
    Hi Benjamin. It's worth head office being told I guess but whether they care enough to do anything is another matter. The more people that expose these issues within the chain, the better. Go public if you haven't already... More
    0
    Votes
    Room Tips
    "different hotel perhaps?"
    Read review
    "Rooms at the rear of the property are quiet"
    Read review
    "Avoid this hotel."
    Read review
    "Spend a few pounds more for a larger room"
    Read review
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