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DoubleTree by Hilton Hotel London - Docklands Riverside

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Traveller (1281)
Room & Suite (293)
Dining (83)
Overview
  • Excellent41%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“canary wharf”(740 reviews)
“free ferry”(150 reviews)
“canada water”(90 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star accommodation
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel London - Docklands Riverside
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from DoubleTree by Hilton Hotel London - Docklands Riverside
Special Offer: 25% off* - Summer Sale
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,298)
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Traveller rating
809
629
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809
629
312
171
116
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All reviewscanary wharffree ferrycanada waterriver viewbottomless proseccohotel ferrydouble treethames clipperwarm cookieson arrivaljubilee linelovely hotelafternoon teathe executive loungeeasy accessbreakfast was excellentan upgrade
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1 - 5 of 2,037 reviews
Reviewed 2 days ago via mobile

This hotel is in great condition, in a good location, but staffed by workers based on their cost not expertise. When the barman hasn’t enough English to differentiate between Bacardi Rum & Gin who’s to blame? Dam right the owners. When check in staff are...More

Thank tipadvisorBridgend
Hotel's Favourite
Reviewed 25 June 2018 via mobile

Quirky in a good way mind you. Booked for a business trip to London, thinking it was an ok location. I had to get a bus to and from the tube station but there was a bus every 15 minutes or so. What a great...More

Thank crimboGlasgow
Response from Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 25 June 2018

Dear Crimboglasgow Thank you for taking the time to complete your review following your most recent stay with us. Feedback such as yours is always welcome and most helpful. Your feedback has been share with the respective heads of department in order for us to...More

Reviewed 3 days ago via mobile

This hotel is very miss leading !! the pictures lead you to believe you would at least have a window to look out from your room. No window just a boarded up door so no natural day light. The bed was a small double 3/4...More

3  Thank GemRachel
Response from DeanRigby, General Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 2 days ago

Dear GemRachel, Thank you for taking the time to post a review following your recent stay with us. I am sorry to read that you have left the hotel feeling disappointed with your bedroom selection and feel that you have been mislead. We do have...More

Reviewed 4 days ago via mobile

I stay in this hotel quite an often over the course of the year. My most recent experience is typical of my stay: + great welcome in reception + rooms are what you can expect and ratings are a fair description (ie some good and...More

Thank The_Cheshireset133
Response from Iwona R, on behalf of the staff at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 3 days ago

Dear The_Cheshireset133, Thank you for your comments. We are sorry that you had a disappointing experience at the bar area during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us...More

Reviewed 4 days ago

When we first arrived at the Hilton Hotel, we were very impressed. The lobby was beautiful and everything was clean and tidy. The receptionist was very helpful however the positives ended there. Started off with the car park. Had to go to reception twice just...More

1  Thank Becky T
Response from Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded yesterday

Dear Becky, Thank you for taking the time to provide us with details of your most recent stay with us. Our goal is always to offer an outstanding experience and we truly regret the inconvenience caused during your visit. Please rest assured this is certainly...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$120 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#299 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$120 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#299 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1281)
Room & Suite (293)
Dining (83)
Pool & Beach (5)
Business Centre & Event Rooms (11)
Family and Play Areas (3)
Questions & Answers
Ask a question
SBennett2015
16 August 2018|
Answer
Response from AllycatCanada | Reviewed this property |
Personally I would take the tube from st pancreas to Blackfriars and take the MBNA Thames Clipper ferry outbound to Canary Wharf. The hotels ferry then goes back and forth every 10 min to hotel. Great views going under Tower... More
0
Votes
David M
2 August 2018|
AnswerShow all 6 answers
Response from DeanRigby | Property representative |
Good afternoon, Our executive room types do have bathrobes & slippers. If you can please contact me with your booking details, I can check your reservation for you and come back to you. Best Regards - Dean My email is my... More
1
Vote
David M
2 August 2018|
AnswerShow all 5 answers
Response from farhannoordali | Reviewed this property |
No, you get towels but not robes or slippers
0
Votes
Room Tips
"Don't come here"
beckyt504
2 million years ago
Read review
"Get a river view room with a balcony - if you have mobility issues then ask for one near reception"
kcrookers
2 million years ago
Read review
"Level 5 for balcony"
C9699EJemilyk
2 million years ago
Read review
"Overlooking the Thames is a treat"
Ozads
2 million years ago
Read review
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