We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

DoubleTree by Hilton Hotel London - Docklands Riverside

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
DoubleTree by Hilton Hotel London - Docklands Riverside
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,498 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,347: English reviews
Start your review of DoubleTree by Hilton Hotel London - Docklands Riverside
 Click to rate
Swindon, United Kingdom
Reviewed yesterday NEW

Me and my girlfriend stay in Hiltons regularly and I may say this is one of my favourites. From the moment you enter you receive a warm welcome in a light and airy reception area, the complimentary warm cookies are of course a standard at DoubleTree hotels. We arrived early as to make the most out of our weekend away,...

 Report
Helpful?
Thank TomSwindall
Huddersfield, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

We arrived at the hotel and found the car park easily, there is a very narrow staircase to then climb to reception and unfortunately no ramp for suitcases. On our departure one of the hotel staff kindly offered to carry them for us. We were greeted with a warm cookie but the news that the room would not be ready...

 Report
Helpful?
Thank charlotteburhouse
About Hotel's Favourite Review
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Dear charlotteburhouse, Thank you for taking the time to share your review. We are delighted that your stay with us was an enjoyable one. We are pleased to hear that your guest bedroom was to your liking. I will of course highlight your concerns regarding the reception area to the hotel management team. I do hope we have the pleasure...

Saffron Walden, United Kingdom
Reviewed yesterday NEW

Great view of the river and complimentary ferry.Excellent connection if you are attending O2 arena. Good food ,friendly service and warm chocolate cookies on arrival.Breakfast also very nice with lots of choices.

 Report
Helpful?
Thank tom222ee
Leicester, United Kingdom
Reviewed yesterday NEW

Room was lovely, clean and up to date with a balcony (which was offered to us by reception). My favourite part was the complimentary boat ride to Canary Wharf which I took advantage of a few times. The only downside would be the location, you will need to walk 20-25 minutes for a tube or if you get the boat...

 Report
Helpful?
Thank liamjvckson
Reviewed 2 days ago NEWvia mobile

Nice views of Canary Wharf with clean hotel room. No view of river (view of garages) :-(. . Food was good and service at bar efficient. There is a Ferry to Canary Wharf which is handy - crosses every 10 minutes ish. The Grapes pub is walking distance across the river. Outside of the hotel there is nothing within reasonable...

 Report
Helpful?
Thank DamianCreedon
Cardiff, United Kingdom
Reviewed 2 days ago NEW

Booked for a weekend in London to visit family and Monday business meeting in Central London. Docklands is good place to stay, it is quiet, easy to drive in to and parking is plentiful. 5 minute walk to DLR station at the EXCEL, very easy access for getting around London. Very comfortable room. Good breakfast. Very relaxing stay.

 Report
Helpful?
Thank yvettehaines
Loggerheads, United Kingdom
Reviewed 2 days ago NEWvia mobile

This may not be the right hotel for those in a hurry, but for everyone else, this should be a unique experience. The hotel can be accessed by road but far more fun is to catch the ferry from Canary Wharf pier. You arrive at the hotel's private pier. Check in was friendly and efficient and the room was clean...

 Report
Helpful?
Thank Adam H
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

I would like to take this opportunity to thank you for your comments and feedback in regards to your most recent stay. We are delighted that your stay with us was an enjoyable one. As highlighted our team work incredibly hard to ensure all guest leave totally satisfied. I will of course share you wonderful feedback with them as I...

Bedfordshire, United Kingdom
Reviewed 3 days ago NEW

Went for a weekend away with the specific idea of having a room with a view...we were not disappointed, we had a terrific view over the Thames which came to life at night with a vista of lights from the building across the river.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Eileen B
Amie G, Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

I would like to take this opportunity to thank you for your comments and feedback in regards to your most recent stay. We are delighted that your stay with us was an enjoyable one. As highlighted our team work incredibly hard to ensure all guest leave totally satisfied. I will of course share you wonderful feedback with them as I...

Liverpool, United Kingdom
Reviewed 3 days ago NEWvia mobile

Had a lovely weekend at this hotel only had a standard room but was excellent very clean and staff were all friendly and helpful. Nice touch with the ferry boat to Canary Wharf and the warm chocolate cookie on arrival.

 Report
Helpful?
Thank tonyandkym
Amie G, Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

I would like to take this opportunity to thank you for your comments and feedback in regards to your most recent stay. We are delighted that your stay with us was an enjoyable one. As highlighted our team work incredibly hard to ensure all guest leave totally satisfied. I will of course share you wonderful feedback with them as I...

Hertford, United Kingdom
Reviewed 3 days ago NEW

I had a reservation at Hilton Docklands for 4 people as a birthday present for my partners mum. We arrived very early – around 12 pm (afternoon tea was booked for 2pm); however we went into what we thought was the correct Hilton – showed the paperwork with the booking details and was told all ok and to go through...

 Report
Helpful?
Thank lister_natalie82
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your feedback. We are most disappointed to hear that your experience at our hotel did not met your expectations. I will of course share your comments regarding the issue you had in reaching the hotel, and being given the wrong information. I believe that our hotel management team have already contact you...

800 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (718)
Viewed
View from Room (69)
Viewed
Room/Suite (57)
Viewed
Bathroom (14)
Viewed
Hotel & Grounds (88)
Viewed
Pool/Beach Area (3)
Viewed
Dining (30)
Viewed
Other (457)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (82)
Viewed
View from Room (2)
Viewed
Dining (15)
Viewed
Room/Suite (37)
Viewed
Hotel & Grounds (8)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
Docklands / Canary Wharf / Isle of Dogs
Hilton London Canary Wharf
Hilton London Canary Wharf
#80 of 1,087 in London
3,125 reviews
Docklands / Canary Wharf / Isle of Dogs
DoubleTree by Hilton Hotel London ExCel
Docklands / Canary Wharf / Isle of Dogs
London Marriott Hotel West India Quay
Show Prices
Show Prices
Show Prices
Docklands / Canary Wharf / Isle of Dogs
Point A Hotel, London Canary Wharf
Docklands / Canary Wharf / Isle of Dogs
Canary Riverside Plaza Hotel
Canary Riverside Plaza Hotel
#127 of 1,087 in London
859 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Breakfast included
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Columbia
Columbia
Cuisines: International, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Your memorable stay begins with a warm, chocolate chip cookie at check-in. DoubleTree by Hilton London - Docklands Riverside, located along the River Thames with stunning views of Canary Wharf - an ideal choice for travellers looking to make the most out of London from a waterside location. This former 17th-century wharf building boasts exposed brickwork and London's last dry dock for shipbuilding. The hotel's very own river ferry provides complimentary river access to the square mile of Canary Wharf as well as connecting you with Thames River Taxi Clippers that offer an unforgettable voyage on the Thames, straight into central London. Only 20 minutes away from London City Airport, the DoubleTree by Hilton London Docklands Riverside is the ideal place to stay when attending events at O2 Arena and the ExCel London conference venue or visiting museums and shopping. If we can't tempt you to take the river taxi, the nearby Underground station or Docklands Light Railway service offer alternative means of getting to the rest of the city. Secure parking for 120 cars is available at the hotel for just £14 per night. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - Docklands Riverside

Address: 265 Rotherhithe St, London SE16 5HW, England (Formerly Hilton London Docklands)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: RM643 - RM1,727 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Docklands Riverside 4*
Number of rooms: 209
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton EMEA, Travelocity, Priceline and Agoda so you can book your DoubleTree by Hilton Hotel London - Docklands Riverside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Docklands Hotel London
London Hilton
Hotel Style:
#275 Luxury Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and other travellers.
71 questions
Ask a question

See all questions (71)

Questions? Get answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view rooms are worth the extra price”
 of 5 bubbles TomSwindall, 22 Mar 2017 | Read review
“River view recommended”
  • View
 of 5 bubbles tom222ee, 22 Mar 2017 | Read review
“This is not clear when booking for tube access, go to canary Wharf and get the ferry across is the easiest way”
 of 5 bubbles lister_natalie82, 20 Mar 2017 | Read review
“There are only 4 floors so you won't be climbing lots of stairs and the lifts are plentiful”
 of 5 bubbles MadonnaAlmondbury, 16 Mar 2017 | Read review
“ask for a river view with a balcony”
 of 5 bubbles jackierandall, 13 Mar 2017 | Read review
5 of 5