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DoubleTree by Hilton Hotel London - Docklands Riverside

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Traveller (1222)
Room & Suite (297)
Dining (76)
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Overview
  • Excellent41%
  • Very good32%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“canary wharf”(756 reviews)
“free ferry”(156 reviews)
“canada water”(88 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel London - Docklands Riverside
Special Offer: 25% off* - Summer Sale
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Offers from DoubleTree by Hilton Hotel London - Docklands Riverside
Special Offer: 25% off* - Summer Sale
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,220)
There are newer reviews for DoubleTree by Hilton Hotel London - Docklands Riverside
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Traveller rating
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110
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All reviewscanary wharffree ferrycanada waterriver viewhotel ferrybottomless proseccodouble treethames clipperwarm cookieson arrivaljubilee linelovely hotellovely roomafternoon teathe executive loungeeasy accessbreakfast was excellent
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1,021 - 1,025 of 1,974 reviews
Reviewed 15 September 2016

Rooms are large and generally service was good . Transport by ferry / bus and tube were all close at hand . Convenient coffee and snack take away nook near reception for quick breakfast , was very useful.

Review collected in partnership with DoubleTree by Hilton
Thank DocJonk
Reviewed 15 September 2016

My wife and I stayed here for one night as part of a walking group. This hotel is without doubt geared to the expense account corporate customer. Access is simple using the free ferry from Canary Wharf. The location pictures all show riverside rooms although...More

1  Thank AncientMariner63
Response from Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 16 September 2016

Thank you for taking the time to complete your review following your most recent stay with us. Feedback such as yours is always welcome and most helpful. Your feedback has been share with the respective heads of department in order for us to constantly improve...More

Reviewed 15 September 2016 via mobile

Had a really nice one night stay here last week. Staff were lovely and friendly and the family room was really nice and clean. We had a large room with comfy beds and a balcony overlooking the city. The breakfast was nice and the cookies...More

Thank suzychad
Reviewed 14 September 2016 via mobile

Upon arrival the car park was a bonus and is secure, check in was not the quickest. Much to my amazement shortly after we had arrived, as me and my wife were getting changed a man walked into our room unawares, as flabbergasted as we...More

1  Thank Ryan T
Response from Amie G, Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 15 September 2016

I would like to take this opportunity to thank you for your comments and feedback in regards to your most recent stay. We are delighted that you found your room and views to be wonderful. We are most concerned to hear that the lack of...More

Reviewed 14 September 2016

Living Social deal for afternoon tea with bottomless Prosecco for 90 minutes was a real treat. The staff were lovely and very helpful despite being rushed off their feet with some of the most demanding middle-aged women some with no manners at all. Manager was...More

2  Thank Cosser65
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$137 - US$390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#301 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$137 - US$390 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#301 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1222)
Room & Suite (297)
Dining (76)
Pool & Beach (6)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
Raj P P
23 May 2018|
AnswerShow all 10 answers
Response from veghyderabadi1 | Reviewed this property |
The ferry operates only during the day time and at weekends slightly reduced service. Roughly every 10- 15 minutes at peak times but there is a break during mid day, the ferry timetable will be available on London ferry... More
1
Vote
Laura W
7 May 2018|
AnswerShow all 3 answers
Response from pauletteb70 | Reviewed this property |
I don't know if they run a shuttle as I did not stay, I only went for an event that was held there I only that you can get the C10 bus from outside as mentioned by the other readers.
0
Votes
Room Tips
"Try to get a room with a view of the Thames. It will offer a changing view."
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"We are happy we Upgraded!"
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"ask for a room with a balcony or a river view"
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"Chose a different hotel"
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