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Cranley Hotel

Traveller (321)
Room & Suite (301)
Dining (15)
Overview
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
Concierge
4 Star accommodation
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (998)
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830 results
Traveller rating
377
210
109
61
73
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LanguageEnglish
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377
210
109
61
73
Show reviews that mention
All reviews four poster old brompton road quiet residential street welcome drink afternoon tea charming hotel room service small hotel restaurants and pubs third floor executive room mini bar spent nights bed was very comfortable the royal albert hall tube station london hotel
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1 - 5 of 830 reviews
Reviewed 4 weeks ago via mobile

BUYERS BEWARE do not book at this hotel if you want your credit card to be charged hundreds of dollars more than you expect! I stayed 2 nights in August using points and was supposed to be charged the service fees only. Instead was charged...More

Date of stay: August 2018
1  Thank Eemm123
Response from GM159, General Manager at Cranley HotelResponded 3 weeks ago

Thank you for taking the time to write this review if you could kindly contact me personally I will attend to this I was a bit surprised however as at present we are not aware of any issues such as this I'm not sure how...More

Reviewed 4 weeks ago via mobile

After seeing the 4 star rating and pics on the website, this place looked decent. One step in the door, and it was clear we made a mistake. This is not a real hotel. You are greeted by some overwhelmed guy at a creepy little...More

Date of stay: December 2018
3  Thank Jonathan C
Response from GM159, General Manager at Cranley HotelResponded 3 weeks ago

Thank you for taking the time to write this review Please be advised that the hotel is under new management and we are addressing some of the concerns raised We are working hard to improve the service and have started a planned refurbishment of some...More

Reviewed 4 weeks ago via mobile

We arrived at The Cranley Hotel on Friday, earlier than our check in time, to drop our bags off. There was no proper reception and the staff did not greet us. The first thing the lady said to us was ‘your room isn’t ready’. We...More

Date of stay: December 2018
Thank 526dewij
Response from GM159, General Manager at Cranley HotelResponded 3 weeks ago

Thank you for taking the time to write this review Please be advised that the hotel is under new management and we are addressing some of the concerns raised We are working hard to improve the service and have started a planned refurbishment of some...More

Reviewed 4 weeks ago via mobile

Meglio evitare...niente va bene First of all...I payed extra charge to update the room. (N.306) The breakfast service is extremely slow (30 mins for a Latte). The waitress seems to be unable to deliver the order in timely manner. In the room, the carpet and...More

Date of stay: December 2018
Thank FrancescaMay
Response from GM159, General Manager at Cranley HotelResponded 3 weeks ago

Thank you for taking the time to write this review Please be advised that the hotel is under new management and we are addressing some of the concerns raised We are working hard to improve the service and have started a planned refurbishment of some...More

Reviewed 4 weeks ago via mobile

Stayed overnight with my wife for some 'us time' and had a really nice time. Large double bedroom with ensuite bathroom, large living room with balcony. Generally well decorated and clean throughout. Had the mixed grill, dessert, alcoholic beverages, tea and coffee in Banu Persian...More

Date of stay: December 2018
Thank GJY1963
Response from GM159, General Manager at Cranley HotelResponded 3 weeks ago

Thank you for your wonderful 5 star review on Tripadvisor, the hotel has a new manager that the hard work that the team have put in recently to improve standards has obviously had an effect. We were delighted that you enjoyed your dinner so much,...More

View more reviews
About
Description
Sitting quietly on an attractive South Ken side street, The Cranley Hotel in London is the perfect townhouse-from-home. With its mahogany antiques, Regency-period palette and prettily embroidered More bedheads, it's an ideal base for a spot of Anglo-centric shopping, sightseeing and tea-taking. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Concierge
Laundry Service
Minibar
Multilingual Staff
Non-Smoking Hotel
Pool
Beachfront
Free Parking
Restaurant
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Romantic
,
Business
,
Luxury
Room types
Non-Smoking Rooms, Suites
Hotel class
Hotel Style
Romantic
,
Business
,
Luxury
Room types
Non-Smoking Rooms, Suites
Number of rooms
39
Price range
US$120 - US$318 (Based on Average Rates for a Standard Room)
Also Known As
Cranley Hotel London
Location
United Kingdom > England > London > South Kensington / Earls Court
Hotel class
Hotel Style
Romantic
,
Business
,
Luxury
Room types
Non-Smoking Rooms, Suites
Number of rooms
39
Price range
US$120 - US$318 (Based on Average Rates for a Standard Room)
Also Known As
Cranley Hotel London
Location
United Kingdom > England > London > South Kensington / Earls Court
Photos
Traveller (321)
Room & Suite (301)
Dining (15)
Pool & Beach (1)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
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Questions & Answers
Ask a question
Latinbell
3 November 2018|
AnswerShow all 5 answers
Response from Cambridge1956 | Reviewed this property |
See my review: We booked one night away to the Cranley Hotel back in August for the month of October. At the time, the reviews were very favourable and it looked great. Nearer the time, however, the ratings went down and we... More
1
Vote
Jackie D
11 September 2018|
AnswerShow all 2 answers
Response from Cambridge1956 | Reviewed this property |
Better to use public transport if you can, as it's in Central London and parking will be extortionate.
0
Votes
j b
1 April 2018|
AnswerShow all 7 answers
Response from 728myrnam | Reviewed this property |
My experience is this hotel has some serious standard and good practice issues. Security is something that you must consider.
2
Votes
Room Tips
"Don't book a Groupon"
FoodyWill
5 weeks ago
Read review
"Upper rooms quieter, although its not on a particularly busy road"
875catherineq
8 Dec 2018
Read review
"202 room large and sunny"
saleh700
28 Nov 2018
Read review
"Room 107 is very big and luxurious"
robertogV9598TV
27 Nov 2018
Read review
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