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Cranley Hotel

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Traveller (258)
Room & Suite (299)
Dining (19)
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Overview
  • Excellent48%
  • Very good27%
  • Average13%
  • Poor7%
  • Terrible5%
Travellers talk about
“four poster”(38 reviews)
“south kensington”(41 reviews)
AMENITIES
Free Wifi
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
Concierge
Dry Cleaning
4 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (898)
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Traveller rating
355
199
99
54
38
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LanguageEnglish
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355
199
99
54
38
Show reviews that mention
All reviewsfour postersouth kensingtonold brompton roadwelcome drinkquiet residential streetcharming hotelafternoon teacontinental breakfastroom servicesmall hotelfour star hotelexecutive roomthird floortube stationthe royal albert hallbooked this hotelmini bar
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11 - 15 of 745 reviews
Reviewed 3 weeks ago

Positive: Friendly members of staff though not all competent in the breakfast area. Good location close to Gloucester Road tube station. Negative: Old old rooms! Stains all over most fabrics. Bed sheets non breathable (terrible in summer). We had a very loud mobile aircondition (cause...More

1  Thank sviets
Response from GM159, Manager at Cranley HotelResponded 3 weeks ago

Dear guest, Thank you for taking the time to post your review following your recent stay with us at the Cranley Hotel. Your feedback is most appreciated and please rest assured that we have taken your comments very much on board and will ensure we...More

Reviewed 3 weeks ago via mobile

Went down to London to visit Chelsea Flower Show and booked this hotel via Voyage Prive, which have always been wonderful before and found us some quirky beautiful boutique hotels in various places. However, although this was in a great location in South Kensington, with...More

2  Thank Brenda O
Response from GM159, Manager at Cranley HotelResponded 3 weeks ago

Dear guest, Thank you for taking the time to post your review following your recent stay with us at the Cranley Hotel. Please accept my sincere apologies that we have inadvertently managed to detract so much from what I otherwise hope would have been a...More

Reviewed 4 weeks ago

Initially I would have had to give this hotel a much lower rating. Upon arrival I was greeted by a friendly member of staff and given a key to my room, the problem was it was not the room I had booked. Through voyage prive...More

Thank gm199
Response from GM159, Manager at Cranley HotelResponded 3 weeks ago

Dear Guest, Thank you for posting a review to Tripadvisor I was delighted to read that you found our team, and especially Sandya very nice to deal with. Also I am pleased to see that we upgraded you to one of our lovely Four poster...More

Reviewed 4 weeks ago

This property does not provide what it advertises. Rooms although large and sunny are very weary and need some money spent on them. Arriving late at night from a long flight and dragging luggage up two flights of stairs was not a bonus, although we...More

2  Thank Mark and Rose K
Response from GM159, Manager at Cranley HotelResponded 3 weeks ago

Dear guest, Thank you for taking the time to post your review following your recent stay with us at the Cranley Hotel. Please accept my sincere apologies that we have inadvertently managed to detract so much from what I otherwise hope would have been a...More

Reviewed 5 weeks ago via mobile

We stayed for one night having booked a secret escape on lastminute.com for a very reasonable £125. The hotel is a very attractive building in a quiet leafy square just a short walk from Gloucester Road Tube. An excellent location for visiting the West End...More

Thank Anniepiglet
Response from GM159, Manager at Cranley HotelResponded 4 weeks ago

Dear Guest, Your constructive feedback is most gratefully received and it is only through guests such as yourselves that we can strive to not only maintain but exceed our standards and your expectations. I’m pleased however to receive your feedback on the fantastic location of...More

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About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Laundry Service
Concierge
Multilingual Staff
Dry Cleaning
Things to do
Bar/Lounge
Details
Price range
US$162 - US$589 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#283 Romantic Hotel in London
#286 Business Hotel in London
#360 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$162 - US$589 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#283 Romantic Hotel in London
#286 Business Hotel in London
#360 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (258)
Room & Suite (299)
Dining (19)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
Ask a question
j b
1 April 2018|
AnswerShow all 6 answers
Response from JH9271969 | Reviewed this property |
We were only there for a quick turnaround. BUT - it's in a great area and I felt perfectly safe.
1
Vote
lc12456
24 February 2018|
AnswerShow all 2 answers
Response from Rachelmalik | Reviewed this property |
14:00
0
Votes
Kat198288
17 June 2017|
AnswerShow all 4 answers
Response from Christine L | Reviewed this property |
Sorry can't say.. we were there around Christmas time and didn't need AC.... worked well there for us very comfortable room and quick trip to the fabulous Royal Albert Hall
0
Votes
Room Tips
"not diability friendly at all"
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"NO room is good"
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"Choose any room in a hotel next door... they are all old rooms!!"
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"Dont book this hotel"
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