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Cranley Hotel

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712 Reviews from our TripAdvisor Community

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Showing 592: English reviews
kent
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 January 2012

Second stay after a five year gap. Every bit as good as it ws before. Service excellent with the breakfast arriving in the room when asked for. Room excellent with a very comfortable bed. Reception noted that it was my wife's birthday and we were treated to a glass of champagne each and strawberries at breakfast. Nice touch. Not cheap... More 

Helpful?
1 Thank KentFred
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Dear KentFred, Greetings from the Cranley, Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel. We were delighted to Welcome you back at the Cranley Hotel after such a long gap in between your stays. I will be sure to pass your kind comments on to the Team at... More 

Ottawa, Canada
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 24 January 2012

Am spoiled for hotel stays after just one night at The Cranley this past December. Check-in was oh-so gracious and personal at the writing desk in the middle of a drawing room. Even though we arrived past the hour for complimentary bubbly, the staff was only too happy to send a couple of glasses with chips up to our room.... More 

Helpful?
1 Thank singleminded
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Dear singleminded, Greetings from the Cranley, Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel. I will be sure to pass your kind comments on to our team at the Cranley Hotel, who will be delighted to hear about your experience at the Cranley Hotel. We are certainly looking... More 

Sorrento, FL
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 January 2012

We were a little early for our check in however, this hotel welcomed us with tea and biscuits while we waited for our room to be ready. Our bags were already waiting for us when they announced our room was ready. There were several wonderful restaurants, on Gloucester Road, walking distance from our hotel. You could also walk to the... More 

Helpful?
3 Thank prancer330
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Dear prancer330, Greetings from the Cranley, Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel. We are delighted to hear that you have enjoyed your stay and that you have chosen the Cranley Hotel for yur stay London. We are certainly looking forward in Welcoming you back at the... More 

Sheffield
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 January 2012

This small hotel is friendly and welcoming. The rooms are excellent. I appreciated the free champagne and canapes at 7 p.m. and the helpful staff. I have stayed here twice and would return again.

Helpful?
1 Thank md1re
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Dear Dr, Greetings from the Cranley, Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel. We are delighted to hear that you have enhoyed your secon stay at The Cranley Hotel and we are indeed looking forward in Welcoming you back at the Cranley Hotel in the very near... More 

zarren belgium
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 January 2012

it is very homely cosy antique decor but luxury as in a big hotel friendly staff just the breakfast is very minimum for the price of it if that was better i gave a 5 star

Helpful?
1 Thank elsjezarren
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Dear Elsjezarren, Greetings from the Cranley Hotel, Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel. We are very glad to hear that you enjoyed your stay at the Cranley and that you have had a unique experience. Also thank you very much for giving us your feedback in... More 

Clare, Ireland
Level Contributor
42 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 9 January 2012

We stayed in the Cranely for one night and it was really great. We were given a complimentary upgrade to a four poster king room and it was so comfortable. As others have said, it is facing onto a road (which seemed quiet enough) but there is no noise at all. The room was lovely but it would have been... More 

Helpful?
4 Thank IrelandLaura
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Dear IrelandLaura, Greetings from the Cranley, Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel. We are delighted to hear that you have enjoyed your stay and that you have chosen the Cranley Hotel for this very occasion. We hope that you indeed have had a splendours London experience.... More 

Birmingham, United Kingdom
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 16 December 2011

Just a one night stay for a friends birthday, but what a find! Kind and thoughtful staff, comfortable room in a great South Kensington location. Beautifully appointed throughout, with a great drawing room for afternoon teas or breakfast. We will certainly be back when next in London.

Helpful?
1 Thank shields33
Cranleyhotel, Manager at Cranley Hotel, responded to this review

Dear shields33, Greetings from the Cranley Hotel, Thank you very much for taking the time to give us some feedback about your experience at the Cranley Hotel. We are delighted to hear that you enjoyed your stay at the Cranley and that you felt well looked after. We are certainly looking forward in Welcoming you back at the Cranley Hotel... More 

Netherlands
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 11 December 2011

I came back to the Cranley after almost 6 years and there are some disappointments: the breakfast is not anymore free and served in your room as in the past. The hotel is quite expensive for not to offer at least a decent breakfast. The second was the staff, all of which looked like trainees who did not know what... More 

Helpful?
1 Thank HotelfanNetherlands
Stockholm, Sweden
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 December 2011

The hotel was located in a beautiful neighborhood (South Kensington), about 5min walk to the nearest underground station (Gloucester Road). It's the same line that goes to Heathrow airport so it's very convenient to get there. You can walk to Hyde Park and Harrods, but for the inner city it's best to go by underground. There are a lot of... More 

Helpful?
1 Thank Viktoria W
North Yorkshire
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 December 2011

Good hotel in great location. My room was lovely but in the basement close to breakfast preparation area. Was awoken far too early by noise of crashing cups and plates.

Helpful?
1 Thank HarrogateTraveller07

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Sitting quietly on an attractive South Ken side street, The Cranley Hotel in London is the perfect townhouse-from-home. With its mahogany antiques, Regency-period palette and prettily embroidered bedheads, it's an ideal base for a spot of Anglo-centric shopping, sightseeing and tea-taking. ... more   less 

Additional Information about Cranley Hotel

Address: 10-12 Bina Gardens | South Kensington, London SW5 0LA, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: RM646 - RM2,060 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cranley Hotel 4*
Number of rooms: 39
Reservation Options:
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Also Known As:
Cranley Hotel London
Hotel Style:
#286 Romantic Hotel in London
#290 Business Hotel in London
#292 Family Hotel in London
#301 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Cranley Hotel staff and other travellers.
7 questions
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Questions? Get answers from Cranley Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 607 - large 4 poster room on the ground floor.”
 of 5 bubbles V517GQlindab, 13 Oct 2016 | Read review
“I think we may have had one of the best rooms - facing the street was no problem....”
 of 5 bubbles louandpamr, 4 Oct 2016 | Read review
“There is a lift to all floor if you fins stairs a problem”
 of 5 bubbles emilyrY583TD, 5 Sep 2016 | Read review
“Probably better bedroom views at the front of the hotel rather than the back.”
 of 5 bubbles bennySouthend, 23 Jul 2016 | Read review
“I had room that was just off the main area, that was very quiet and easy to get to.”
 of 5 bubbles Love2Travel984, 18 Jul 2016 | Read review
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