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The Rubens at the Palace

Booking.comUS$201*
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#77 of 1,063 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$209*
US$201*
US$209*
US$201*
US$209*
US$201*
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4,063 Reviews from our TripAdvisor Community

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Showing 3,779: English reviews
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Houston, Texas
Reviewed 3 days ago NEW

The minute we walked in the door, we were greeted by such a fun and friendly staff. This was out first trip to London and were nervous about the rooms and location. Let me just say, the room we got was renovated, really pretty, chandelier, red striped walls, and super great shower. The location is amazing! Victoria station is one...

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Helpful?
Thank clark2023
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you very much for taking the time to review your recent stay with us at The Rubens at the Palace. I am so pleased that you enjoyed your time with us at the Hotel, and appreciate you kind words. My team and I are thrilled by your feedback! It was our pleasure to have taken care of...

surrey
HOTEL’S FAVOURITE REVIEW
Reviewed 25 March 2017

We were very fortunate to be treated to this hotel by my fabulous friend Who wanted to pay for it for our wedding anniversary and my birthday included in the package was a three course meal and a full English breakfast the next morning. I emailed the hotel to let them know it was our anniversary and upon arrival in...

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4Thank jadeywoos
About Hotel's Favourite Review
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear jadeywoos, Thank you so much for your lovely feedback, and for taking the time to share your experience online with other travellers. We are so pleased to read that you enjoyed your trip and visit to the Hotel. It is lovely to first of all know that you were recommended for your wedding anniversary. It is always so special...

Richmond, Virginia
Reviewed 4 days ago NEW

We enjoyed our stay at the Rubens in every way! The staff were welcoming and helpful throughout our time there. The walls of the room were upholstered with a crewel fabric - beautiful, cozy, and soundproof! Our room looked onto the street, and we never heard any noise. At breakfast we enjoyed some of the best smoked salmon we have...

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Helpful?
Thank Frank R
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest Thank you for your wonderful review following your recent stay with us at The Rubens at the Palace. I am delighted that you enjoyed your stay with us and to hear that you were welcomed so warmly. I have shared your compliments with the team this morning and they were delighted to hear you enjoyed your stay, in...

Basel
Reviewed 4 days ago NEW

We spent few days at the Rubens in March 2017. We had a great time and were upgraded to a more spacious room with our <2y old daughter. Service throughout the hotel was professional and extremely friendly, all over from staff at the reception to the door man. We had asked for some advice on restaurants upon arriving and feedback...

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Helpful?
Thank Nicole08
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest Thank you for your lovely review following your recent stay with us with your lovely daughter at The Rubens at the Palace. I am thrilled that you had an amazing time with us, I have shared your compliments with the whole team , I am so proud to be part of such a dedicated and hard-working team. We...

Airdrie, Canada
Reviewed 4 days ago NEWvia mobile

On a recent trip to the United Kingdom, we where so very lucky to have been able to stay at "The Rubens at The Palace". All the staff were extremely warm & welcoming! More than happy to provide anything that we required for our room, or general help & directions for getting about London. We are so looking forward to...

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Helpful?
Thank Rick T
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, We appreciate your wonderful review following your recent stay at The Rubens at the Palace. The team and I are delighted that you had such a wonderful stay and to hear that you found everyone exstremely warm and welcoming. I am very lucky to have a team that truly enjoys to assist and have a passion for our...

Hallite21
Reviewed 5 days ago NEWvia mobile

Stayed for one night, we afternoon tea and the service was superb and we got a complementry glass of champers to because it was our anniversary, newly refurbed they have done an excellent job of it, love staying for the odd break in london.

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3Thank Hallite21
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest Thank you for sharing your wonderful review and for choosing The Rubens at the Palace for your special occassion. I am delighted that you had a fantastic time with us in afternoon tea and that you felt special on your anniversary. I am also thrilled to read how much you enjoyed our newly refurbished areas, thank you for...

San Diego, California
Reviewed 6 days ago NEW

From the decor to the service to the amenities... This Palace stands out above the rest. The staff goes out of their way to deliver top shelf service and no detail is left out. Paula and Jose made sure that our experience was the best! They always remembered us and made sure we were comfortable during our stay. We were...

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1Thank georgeinsandiego
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Guest, Thank you for taking the time to share your great review on Trip Advisor following your recent stay at the Rubens at the Palace. I am thrilled that you had such a wonderful time in our hotel. It is absolutely our pleasure to have looked after you. It is very important to us to receive such lovely comments,...

Reviewed 6 days ago NEWvia mobile

The food was excellent,especially the beef sandwiches and the staff were great we had a private room for a hen party The chef happily swopped some sandwich fillings to accomodate fussy waters Really lovely setting !!!

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Helpful?
1Thank Cathy M
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear Cathy M, Thank you very much for your kind review, and for taking the time from your day to leave feedback about your visit. I am so pleased that you found your Afternoon Tea with us to be excellent! I know Chef and his team will be delighted to read your brilliant comments this afternoon. We are always more...

Halifax
Reviewed 1 week ago NEW

I love afternoon tea, I just love everything about it. This time we weren't in the main room for the tea, just two couples were put in the Champagne bar. Just a small room that holds 12 people., a lovely room. Our server Frank made us feel really special by offering us a free glass of Champagne, very nice it...

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Helpful?
1Thank SUSAN H
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear SUSAN H, Thank you very much for taking the time to leave us a lovely review following from yous most recent visit! It is a pleasure to have hosted you, and I am thrilled that you enjoyed our Afternoon Tea. I know that my Afternoon Tea Manager, Enci, and her team will be thrilled by your kind comments. Frank...

WARMINSTER
Reviewed 1 week ago

This is a very special hotel! From the doorman, to the receptionist, to the concierge, to the bar manager, every member of staff was genuinely friendly and accommodating. Nothing is too much trouble for the staff here and they make you feel that they enjoy their jobs. After arriving in London for a double celebration - going to the Queen's...

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Helpful?
2Thank CLAIRE A
MalcolmHendry, General Manager at The Rubens at the Palace, responded to this review

Dear CLAIRE A, I just wanted to respond to you this evening, to say that I am absolutely overwhelmed by your feedback. To know that we are the best hotel you have ever stayed in, means so much to us. My team and I are dedicated to caring for our residents and doing our very best to make certain they...

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04/06/2017 05/06/2017
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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Traditional, Edwardian-era hotel, originally built as a debutante hostel for nearby Buckingham Palace. ... more   less 

Additional Information about The Rubens at the Palace

Address: 39 Buckingham Palace Road | Victoria, London SW1W 0PS, England
Region: United Kingdom > England > London > Westminster
Price Range: RM1,025 - RM1,888 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Rubens at the Palace 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
The Rubens At The Palace Hotel London
Rubens At The Palace London
Rubens Palace
Hotel Style:
#26 Family Hotel in London
#40 Green Hotel in London
#64 Romantic Hotel in London
#71 Luxury Hotel in London
#106 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Rubens at the Palace staff and other travellers.
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Questions? Get answers from The Rubens at the Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top Floor is best!”
georgeinsandiego, 21 May 2017 | Read review
“Even the classic rooms are lovely, with exceptional linen and mattresses.”
clairea394, 20 May 2017 | Read review
“Upgrading to Mews view rooms worthwhile.”
212keng, 18 May 2017 | Read review
“Choose a room on the front of the hotel if possible...great view of the Royal Mews!”
1kristyt, 16 May 2017 | Read review
“Ask when you book for something that you want. A bath, a good view, the staff will do their best to help you.”
Morven_30, 7 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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