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Astra Palace

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16 Reviews from our TripAdvisor Community

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Showing 16: English reviews
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Reviewed 1 week ago

they chucked away my belongings and electrical toothbrush out of revenge for complaining about 6:30 call to come down and extend stay to secure room before checkout at 11am. Then they complained that there was a lot of rubbish in the bin although i payed 65 GBP. FILTHY Place with horrible people

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Thank Gold M
Toronto, Canada
Reviewed 2 February 2015

I was looking for a low price hotels to stay during my short trip to London. The problem with the low cost hotels is that you never now what to expect. But I was pleasantly surprised with the warmness of the staff. The manager spent half an hour with me expelaining how to get around the city and how to...

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2Thank Myra V
Varna, Bulgaria
Reviewed 23 July 2014

We stayed in spring. thought it would be very difficult to find it and to manage with the distances but the hotel is small and nice if you know what you are paying about. we had a breakfast, the food was enough, the coffee was hot, the sheets in the room were clean.there are bus stops and train near the...

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4Thank Bubiju
Monaghan, Ireland
Reviewed 14 July 2014

On Business give her £2300 over 13 nights had my van stolen from the car park when asked about cctv was told it was'nt working yet the following evening her husband could tell me cctv showed 2 men leaving with van. I stay in a lot of hotels due to work has to be the worst service I've received in...

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1Thank brian548
Reviewed 6 June 2014 via mobile

The rudest host we've ever encountered... She even refuse to let us in because of excessive luggage (6 bags)... what is this, a plane? Horrible treatment. We had to stay out in the parking lot frantically searching for an alternative... Thanks God for smartphones and luckily it's not the only hotel in Sydenham

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1Thank Franz P
Guildford, United Kingdom
Reviewed 10 November 2013

I could feel every spring in the mattress in room 8; was forced to sleep on half the duvet to add some padding, but could still feel metal under me. Walls are very thin - next door's tv also kept me awake. Would not go there again, nor recommend it to anyone else. Although it was basically clean, I could...

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3Thank 831MadO
Reviewed 25 July 2013

Rude staff, small rooms, damp, this place is not to be admired. The beds were comfortable enough but we booked a 3 night stay and told the owner (I think it was the owner) to shove it after two, she was so rude. If you like been treated like a dog, then you wont have any problems. If not, stay...

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1Thank Kalahari234
surrey
Reviewed 16 March 2013

Do not visit this hotel pay 20 more so where else staff rube run like constant ration camp women is polish does not know what English want only knows how to nag and take your money damp rooms asking me for200letters for review don't stay

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2Thank 31hollydaisy
London, United Kingdom
Reviewed 28 July 2012

hi i am a contractor and have worked all over the country and this is by far one of the shitist hotels ive had the displeasure of staying in, the rooms down in the basement are 4 foot under ground and they are damp!!!!!! the beds are damp when you get in them and your clothes are damp in the...

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5Thank Sean B
Reviewed 10 June 2012

I working not far from the hotel so its very handy. So some facts about the place !!! The owners/managers where (to me and the other lads who stopped there) very nice. So I don't know what the other reviews are talking about The rooms I've stopped in (I've stopped here a few times) have been clean and tidy and...

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Thank Andymac2070

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Amenities

Additional Information about Astra Palace

Address: 2 Sydenham Hill | Crystal Palace, London SE26 6SJ, England
Region: United Kingdom > England > London
Number of rooms: 30

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?