We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Aloft London Excel

CancelonUS$72*
View Deal
#260 of 1,063 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$152*
US$72*
Great Deal
US$90*
US$90*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Aloft London Excel
Aloft London Excel
Panoramas (20)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,779 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,560: English reviews
Start your review of Aloft London Excel
 Click to rate
Reviewed 2 days ago NEWvia mobile

Arrived home from our lovely weekend in london, this hotel made the weekend. One of the best hotels ive stayed in, beautiful rooms, comfy beds and friendly, helpful staff. Nothing was too much for the staff, always there to answer our questions, help us and even say good morning with a smile. I will be coming back here again and...

 Report
Helpful?
Thank Abigail M
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Abigail! Wow - your comment has just made our day! I have just shared it with our full team and they are so proud of the impact that they have on stays such as yours. We are absolutely delighted that you had such a fantastic visit and we hope to welcome you back again soon. Have an easy breezy...

Bingley
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

We stayed at the hotel for three days over the Easter weekend and found the hotel to be amazing. Check in was good and everything explained very well. Our room was fabulous, the room was of a good size, clean and well decorated. The bathroom was first class, the shower was good as were the toiletries supplied. Overall first impressions...

 Report
Helpful?
Thank HappycoupleBingley
About Hotel's Favourite Review
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Wow! What a great review. To be one of your best stay's in London is such a fantastic compliment. We love to hear that our guests have such a great time with us. Sorry to hear about the small challenges though - we shouldn't have any unfriendly members of staff so though it was taken care of, we are really...

Reviewed 4 days ago NEWvia mobile

Great location if you are attending the Excel. Rooms of a good standard. However the hotel had hired out its bar and most the restaurant leaving residents having to search for alternatives further afield. I was there on business, not sightseeing - so it was an inconvenience. This was not highlighted at time of booking so would suggest checking if...

 Report
Helpful?
Thank ps7177
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi There! We are really sorry for the impact that our busy night had on your stay with us. It isn't very often that we do have that sort of business in our F&B outlets. We did have the Docksider bar and most of the restaurant open however I do appreciate that it was very busy due to the conference...

Pontardawe, United Kingdom
Reviewed 5 days ago NEW

We stayed at the Aloft in December as we went to see a show at the Exel arena which is literally next door. The place was spotlessly clean, great rooms, friendly staff and great food. Only 5 mins taxi from London City Airport and if you get time go for a stroll down the docks which has all been redeveloped...

 Report
Helpful?
Thank Mark J
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Mark! Thank you so much for your stay with us, and for taking your time to share such positive comments! It does sound like we met your expectations and that we were exactly the hotel that you needed for your time at the Excel. Hope to see you again the next time you are in area. Have an easy...

Stockholm, Sweden
Reviewed 6 days ago NEW

Located outside the doors of the ExCel in Docklands this hotel offered a really comfortable bed, well functioning aircondition and IT-supportive conditions beyond the usual. The breakfast was tasty and the small shop in the lobby handy. It´s also near the DLR. On the downside was the high price and the surroundings. I should not choose this hotel if I...

 Report
Helpful?
Thank Michael B
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Michael Thanks for staying with us for your time at the Excel! We are happy to hear that you enjoyed the hotel. Hopefully we will see you again the next time life brings you back to the area. Have an easy breezy day Candice

Philadelphia, Pennsylvania
Reviewed 1 week ago NEW

WE stayed at the Aloft London Excel for a week in April. It was the best ever. We were 189 steps from the DLR (Docklands Light Rail) station. From there, London is your oyster. We were at Canary Wharf in minutes, Westminster Abbey in 25min, and Victoria Station or any other train station to anywhere in the UK in 20...

 Report
Helpful?
Thank Gary R
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Gary Thanks for such a great review! It is true that though we seem a little be away from it all, with the DLR right there it makes it so easy to get in and out of London. It is great to hear that you had such a good stay with us and we look forward to your next...

Bath, United Kingdom
Reviewed 1 week ago

If you're staying for an event in the ExCeL, this is the only place to be! Just perfect for a whole week away from home. Room was lovely - very large, modern, clean and perfectly thought out... plus an impressive walk-in shower! The hotel facilities are fantastic, even if the small snack shop downstairs is expensive! The pool and gym...

 Report
Helpful?
Thank Ben C
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Ben! Wow! What amazing feedback. We are so hap[py to hear that you had such a fantastic stay with us. We like to think we are the best in the area and it is always nice to hear that others agree! We look forward to your next trip. Have an easy breezy day! Candice

Los Altos, California
Reviewed 1 week ago

It is a convenient location if you are attending an event at Excel but not more than that. It can be pretty expensive during those events as well. I paid as much as GBP 349 per night. Rooms are typical Aloft but look and feel cheap. The hotel is new but the showerhead in the bathroom was already leaking unusable....

 Report
Helpful?
Thank MR1966
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi there! We are really sorry to hear of your disappointing stay with us. It is not acceptable that the showerhead was not working properly throughout your stay and I will be sure to follow up with the team. Should you wish to discuss this personally, please feel free to contact me at Candice.pere@alofthotels.com and I would love to see...

Reviewed 1 week ago

The hotel is trendy and the staff are pleasant. The rooms were clean and quiet where I didn't hear a lot of noise from the hallway or doors opening and closing which is great. A few nit-picky comments - The room lighting was too dark even with all of the lights turned on. The vanity area is a bit small...

 Report
Helpful?
Thank Sara R
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Sara! Thanks for taking the time to share your thoughts! It is great to hear that you enjoyed your stay and thanks for the constructive feedback. To be honest, we all agree with the darkness of the rooms and are just about to start a project to add lighting to all of our rooms. Though this will take some...

Warsaw, Poland
Reviewed 1 week ago

Aloft Excel was my favorite hotel in London in the past. I have visited the hotel several time since 2010. This time, one day before my stay I asked for an early checking. I did not get an answer. The hotel is doing very well and they don’t care.

 Report
Helpful?
Thank T0urist7
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi There! I am really sorry to hear that we let you down on this occasion! We do hope to take care of all of our request and it appears that this may have slipped through the cracks. Should you need anything for any of your future visits, please email dm.aloftlondonexcel@alofthotels.com and my team will be more than happy to...

976 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (660)
Viewed
View from Room (50)
Viewed
Room/Suite (139)
Viewed
Bathroom (58)
Viewed
Pool/Beach Area (14)
Viewed
Hotel & Grounds (102)
Viewed
Dining (21)
Viewed
Family/Play Areas (2)
Viewed
Business Centre/Function Rooms (3)
Viewed
2:13
Videos (1)
Viewed
Other (270)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (291)
Viewed
Aloft King Room (29)
Viewed
Aloft Twin Room (30)
Viewed
Amenities (51)
Viewed
Pool (16)
Viewed
Dining (57)
Viewed
Savvy Suite (42)
Viewed
The Hotel (36)
Viewed
Urban King Room (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Hotel & Grounds (4)
Viewed
Dining (5)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (6)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (1)
Viewed
Other (6)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these London hotels
Docklands / Canary Wharf / Isle of Dogs
DoubleTree by Hilton Hotel London ExCel
Docklands / Canary Wharf / Isle of Dogs
Premier Inn London Docklands (Excel) Hotel
Docklands / Canary Wharf / Isle of Dogs
Novotel London ExCeL
Novotel London ExCeL
#299 of 1,063 in London
2,181 reviews
Show Prices
Show Prices
Show Prices
East End / East London
Crowne Plaza London - Docklands
Docklands / Canary Wharf / Isle of Dogs
Ibis London Excel Docklands
Ibis London Excel Docklands
#468 of 1,063 in London
1,961 reviews
Docklands / Canary Wharf / Isle of Dogs
Ibis Styles London Excel
Ibis Styles London Excel
#564 of 1,063 in London
1,412 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only hotel directly connected to ExCel London International Convention Centre (ICC), Aloft London ExCel features 252 Guest Rooms and Suites, a w xyz(SM) bar, re:fuel by Aloft(SM) where guests can grab a snack 24/7, and the re:mix(SM) lounge. Complimentary wired and wireless high speed internet access is also available throughout the hotel. ... more   less 

Additional Information about Aloft London Excel

Address: 1 Eastern Gateway, London E16 1FR, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: RM471 - RM1,752 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aloft London Excel 4*
Number of rooms: 252
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Hotwire, Booking.com, Orbitz, Priceline, Agoda, Starwood EMEA, TravelUp, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Aloft London Excel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Aloft London Excel Hotel London
Hotel Style:
#164 Romantic Hotel in London
#176 Business Hotel in London
#195 Luxury Hotel in London
#217 Family Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Aloft London Excel staff and other travellers.
37 questions
Ask a question
London, England, United Kingdom
over a year ago
glasgow,united kingdom
9 months ago
Saint Thomas, Canada

See all questions (37)

Questions? Get answers from Aloft London Excel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room overlooking the dock”
markjG9580PI, 18 May 2017 | Read review
“Best view towards the water. (Although the windows are not so large anyway)”
michaelbE4192JS, 17 May 2017 | Read review
“Stay here if you go to London and are a reasonably sure self explorer”
GaryR101, 16 May 2017 | Read review
“Rooms on the north side are less exposed to airpane noise”
Thierry67200, 30 Apr 2017 | Read review
“Use the DLR and underground to travel about...its excellent”
kibkalya, 26 Apr 2017 | Read review
5 of 5
Cancelon
US$72* /night
View Deal
Hotels.comUS$90
TravelocityUS$90
AMOMAUS$152
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates