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All reviewsprince regentdlr stationcity airportconvention centercanary wharfcanning townemirates air lineblack out blindssauna and steam roomdocklands light railwayattending a conferencejubilee linewalk in showercomfy bedbooked this hotelreception deskfull english breakfast
Overall: New hotel = clean / decent rooms and facilities. Service is substandard, staff poorly trained.
Pros: Clean and new facilities. Nice building. Convenient to access. Aloft attempts to target the younger crowd with a different color scheme vs the standard hotel format and with...More
First time I had stayed in “Aloft”, it was recommended by a work colleague, I had a great stay.
I had a king size room, which I booked online. The room layout is unique, but in a good way, with the bathroom directly behind the...More
1 Thank mcfi5dhc
Response from AloftLondonManager, Front Office Manager at Aloft London ExcelResponded 2 days ago
Thank you for writing such a detailed feedback on you first stay @Aloft!
I am very happy to see that you enjoyed the stay and you really liked the hotel and design of the rooms. Yes, Aloft offers a totally different style of...More
We have just come back from spending two nights here. Couldn't fault the layout of hotel rooms, space, or beds. The pool is a little small but it isn't too busy so it felt like we had our own private pool as we were the...More
Thank Charlotte S
Response from AloftLondonManager, Front Office Manager at Aloft London ExcelResponded 6 days ago
Hi Charlotte S!
Happy to see that you enjoyed the hotel and the location discovering the local area.
Aloft is indeed located in east London but we have good connection to the city center by public transports.
Also, as you mentioned, Stratford shopping center is...More
The hotel was very modern, clean. Almost seemed “new”.
Downside: VERY FAR AWAY FROM CITY CENTER which made visiting a true pain.
The other gripe: you pay for everything you might watch on TV including news
Response from AloftLondonManager, Front Office Manager at Aloft London ExcelResponded 1 week ago
Thank you for sharing your review on your experience here @ Aloft London Excel.
I understand that the we are not located in the city center and this is also explained on our website, however there are different very easy options to get...More
Booked a room at this hotel for the first time as we wanted a girls night to pamper and party. The last time I was staying at a hotel in the London Docklands must’ve been over 5 years ago and I used to stay with...More
Response from AloftLondonManager, Front Office Manager at Aloft London ExcelResponded 2 weeks ago
Thanks for the detailed feedback about your last stay with us.
I am happy to see that you enjoyed the hotel facilities and layout of the room.
I am apologetic that the experiences with our F&B team and Duty Manager were not great...More
The nearest station is Prince Regent DLR, which is a light rail station, about a 2-3 minute walk from the hotel. It’s connected at the 2nd floor so you won’t have to walk on the streets. You can transfer to the tube at... More
The nearest station is Prince Regent DLR, which is a light rail station, about a 2-3 minute walk from the hotel. It’s connected at the 2nd floor so you won’t have to walk on the streets. You can transfer to the tube at Canning Town DLR station.