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The Tophams Hotel Belgravia

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1,311 Reviews from our TripAdvisor Community

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Showing 1,124: English reviews
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Reviewed yesterday NEWvia mobile

Wow. Safe to say would never stay there or near there again. Once we had seen the state of the room we decided not to stay and asked for a refund. The tiles were hanging off of the wall in the bathroom, the room looked as if it had not had a good clean in 15-20 years and the size...

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Thank Tim R
London, United Kingdom
Reviewed 4 days ago NEWvia mobile

I really enjoyed my stay in this hotel because of it's perfect location and unique english style and character. Quiet yet central, affordable and just feels like home. Close to everywhere and in the heart of London, hidden in a quiet square, where Victoria station is only 2 minutes walk away - you will still get your sleep thanks to...

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Thank Vicky x
Edinburgh
Reviewed 1 week ago

Super location just five minutes from Victoria train/underground, in a quiet and pleasant street. However...check-in was a palaver, with no record of my booking. I was asked for photo ID (I'm a UK citizen visiting London and my road was pre-paid, so totally unnecessary!). The lift was out of order and although they said it would be fixed in a...

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1Thank MoiAli
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Dear guest, Thank you for taking the time to post your review following your recent stay with us at the Tophams. Please accept my sincere apologies that we have inadvertently managed to detract so much from what I otherwise hope would have been a most enjoyable stay with us. Please note that we are doing our upmost best to have...

Dundee, United Kingdom
Reviewed 1 week ago via mobile

Stayed for two nights, was very misled by the hotels photos - they must be a good few years old as the hotel is now worn and tired looking. At check in we had the opportunity to upgrade to an en suite for £60 as I mistakenly booked a "shared bathroom" room. I don't know why that would be desirable...

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1Thank Movaab
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Dear guest, Thank you for taking the time to post your review following your recent stay with us at the Tophams Hotel. Please accept my sincere apologies that we have inadvertently managed to detract so much from what I otherwise hope would have been a most enjoyable stay with us. The pre authorization will be released within 10 working days,...

Luton
Reviewed 3 weeks ago

The actual hotel was OK, a little over priced but then this is London. At checkin I was told Hotel had taken £25 deposit on my card by mistake and would be refunded as soon as Manager came on duty. Repeated attempts to get this refunded have not been successful to date. Not good enough

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1Thank marktu
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Dear guest, Thank you for taking the time to post your review following your recent stay with us at the Tophams Hotel. Please accept my sincere apologies that we have inadvertently managed to detract so much from what I otherwise hope would have been a most enjoyable stay with us. I will make sure to speak to the Duty Manager...

Hyderabad, Andhra Pradesh, India
Reviewed 3 weeks ago

The place is tiny. The rooms are very small and not well kept. Bathrooms are dilapidated and urgently need repair. Leaky faucets. Comfortable beds. TV wasnt working properly. Location is a definite plus-very close to the Victoria Station. Ok for a few days on work/business.

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Thank Emptymusings
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Dear Guest, Your feedback is most appreciated and please rest assured that we have taken your comments very much on board. In fact this morning we had installed brand new flat screen tv units in numerous rooms and are proceeding with further upgrades to make sure each and every of our guest has an enjoyable stay with us. I very...

Dublin, Ireland
Reviewed 4 weeks ago

Our room was tiny and had a lot of problems which made our stay very unpleasant. The website does not mention the shared bathrooms and our room had no safe or desk. Aside from this the walls were badly marked and there was signs of water damage on the ceiling. The aircon did not work and neither did the TV....

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4Thank M8389RP
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Dear Guest, Your feedback is most appreciated and please rest assured that we have taken your comments very much on board. In fact this morning we had installed brand new flat screen tv units in numerous rooms and are proceeding with further upgrades to make sure each and every of our guest has an enjoyable stay with us. I very...

Chessington, United Kingdom
Reviewed 4 weeks ago via mobile

I had the misfortune of booking this hotel and staying here for one night. At first glance the hotel appears to be a decent hotel. Very posh and elegant to the eye from the outside. The check in was ok but I felt that we were not made to feel welcome. The service from the receptionist was half hearted to...

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4Thank Derrick O
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Dear Guest, Thank you so much for taking the time to complete a review following your recent stay with us at Tophams Hotel. I'm pleased you liked the location of the hotel although I was hugely disappointed to note that we didn't live up to your expectations. We work hard to make each and every guest's stay special. We hope...

Reviewed 4 weeks ago

The Tophams Hotel Belgravia had a service problem with the room, which caused them to move me to another hotel for each of the nights in this booking, at great inconvenience to me. The general manager of the Tophams Hotel Belgravia offered to refund me for one night's accommodation to apologize for the difficulty I experienced. I have not received...

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5Thank William Jeffers... B
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Dear Guest, Your feedback is most appreciated and please rest assured that we have taken your comments very much on board and I will advise my reservation manager of this issue. Meanwhile please don't hesitate to get in touch with us via email on reservations@tophamshotel.com

Reviewed 5 weeks ago via mobile

Nice looking hotel, good location. Unfortunately, the continental breakfast was a joke. Just some cereal, empty baskets bar 1 bread roll. Told to help ourselves, there wasn't even any glasses for the juice, plates or bowls for the cereal! But what really annoyed me is a deposit was taken and 11 days later I'm still waiting to get it back....

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3Thank AnthiBellman
GM159, Manager at The Tophams Hotel Belgravia, responded to this review

Dear guest, Thank you for taking the time to post your review following your recent stay with us at the Tophams. Please accept my sincere apologies that we have inadvertently managed to detract so much from what I otherwise hope would have been a most enjoyable stay with us. The deposit pre authorised on your card will be released according...

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Staying in Belgravia

Neighbourhood Profile
Belgravia
Home to the vast majority of embassies and diplomatic residences in London, sophisticated and upscale Belgravia also boasts a wealth of luxury hotels, fine dining restaurants, and some of the city’s most stroll worthy lanes. While the prices here are high, taking a leisurely stroll through the streets of picturesque and elegant white stucco houses is free. Hyde Park and the Buckingham Palace Gardens are only a stone's throw away to the north, and some of Europe’s best shopping is nearby as well.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
One of the few remaining independent, boutique hotels, modern burlesque in style across five elegant stucco Victorian buildings. The 50 bedroom luxury hotel situated in the heart of Belgravia, one of the most exclusive and historic residential areas in London, is just minutes away from Victoria Station. Close to Buckingham Palace among many other top attractions, and with many restaurants and great shopping areas nearby, Tophams is London's best kept secret. Our breakfast room offers a selection of ham, cheese, breads and croissant, yoghurts, fresh fruit and a selection of fruit juices in a relaxing setting, which benefits from air conditioning and natural daylight; a perfect way to start your day in the City. Renowned for an excellent setting for a traditional English afternoon tea, we have a warm and welcoming, highly personalised style of service, in one of the very finest locations in London. We enjoy a truly international business and leisure clientele. Indeed, with a number of public transport services available close by, from double decker buses to Victoria tube/subway, travel arrangements literally open up the City for trips to the City centre, Theatreland and top tourist attractions. Open top bus tours can be arranged to thirty two tourist attractions and we highly recommend touring by cruising the River Thames along to The Tower of London and Greenwich. International visitors will be pleased to note Victoria station for connections to London Gatwick is just a few minutes' walk away and we are well positioned for car transfers to London Heathrow International airport. Our team can also readily assist with your transport arrangements to London City, London Luton and London Stansted airports, as well as anything else to ensure you the most pleasant stay. ... more   less 

Additional Information about The Tophams Hotel Belgravia

Address: 28 Ebury Street, London SW1W 0LU, England
Region: United Kingdom > England > London > Belgravia
Price Range: RM549 - RM1,519 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Tophams Hotel Belgravia 4*
Number of rooms: 48
Reservation Options:
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Also Known As:
Tophams Hotel London
Hotel Style:
#398 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Tophams Hotel Belgravia staff and other travellers.
3 questions
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Alexandria, Virginia
over a year ago

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Questions? Get answers from The Tophams Hotel Belgravia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid room 109!”
  • Broken and glued cistern in my room
  • View of air duct from room 109
  • Broken tap in my room
 of 5 bubbles MoiAli, 16 Mar 2017 | Read review
“Beware of hotel deducting "deposit" from your card !”
 of 5 bubbles marktu, 7 Mar 2017 | Read review
“Book another hotel!”
  • Cables hang loosely from the TV and fridge
 of 5 bubbles M8389RP, 24 Feb 2017 | Read review
“Choose a different hotel”
 of 5 bubbles Cobblestones17, 17 Feb 2017 | Read review
“Ensuite rooms are better. However, this is not a 4 star hotel at all.”
  • Double (?) room: built-in wardrobe
  • Double (?) room: bed and a mirror lying on the floor
  • Double (?) room: curtains
 of 5 bubbles alex8910, 4 Feb 2017 | Read review
5 of 5