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Hilton London Paddington

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Hilton London Paddington
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3,597 Reviews from our TripAdvisor Community

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Showing 3,146: English reviews
London, United Kingdom
Reviewed 16 May 2015

We try to arrange our check in after a long haul flight on BA12 from Singapore in the early morning hour at 7.00am on 10/5/2015. I recently become a Gold HHonors member (528597585) and my wife done our booking through BA/Hilton hotel travel partnership programme. At the front desk we were serve by a staff by the name of Antonio,...

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Helpful?
Thank Peter T
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Peter T Thank you for taking the time to review our Hotel; we really do appreciate all guest feedback as it is only through comments such as your own that we are truly able to gauge how our guests perceive our services and facilities. Thank you for being a loyal customer and choosing to stay with us on numerous...

Bakersfield, California
Reviewed 15 May 2015

Last visited in 2011 and appears renovations have occurred. Room very comfortable and free wi fi by booking on Hilton.com. Opted for breakfast as flash sale made it a value for 2. Problems with service both at front desk and luggage hold. Without elaborating I found this aspect to have gone downhill. Also unable to get change for a 20...

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Thank jerwick
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear jerwick, Thank you for choosing to stay at Hilton London Paddington and thank you also for taking a few minutes to leave your review following your visit. We are delighted to hear that you liked the Hotel and that you had enjoyed your stay. We do look forward to welcoming you back to the Hotel again in the not...

Whitland, United Kingdom
Reviewed 15 May 2015

Booked purely on location for ease of business on this occasion, staying one night as all my travelling centered in & around Paddington, and you have a certain min.standard at a Hilton so that gives a little piece of mind usually too. Work was paying so only a standard double sadly, which is a tad snug but perfecty functional for...

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Thank MJHowells
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear MJHowells, Thank you for choosing to stay at Hilton London Paddington and thank you also for taking a few minutes to leave your review following your visit. We are delighted to hear that you liked the Hotel and that you had enjoyed your stay. We do look forward to welcoming you back to the Hotel again in the not...

Dawlish, United Kingdom
Reviewed 14 May 2015

Very convenient hotel for Paddington and therefore HEATHROW via express. However, rooms are very noisy and mine overlooked the station, not a problem but the men working on the station roof or somewhere around the hotel WERE a problem at 7.20am! Also overlooked noisy air con fan from station concourse. Awful!

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Thank Jan D
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear Jan D, Thank you for your comments on our Hotel. We are very disappointed to hear of your experience on this occasion. Please accept our sincere apologies as this is not the usual level or standards that we aim to achieve. We hope that in the near future you will allow us another opportunity to accommodate you at Paddington...

Huntsville, Alabama
Reviewed 13 May 2015 via mobile

The hotel's location is hard to beat if one is in London and needs access to trains, the Underground or Heathrow. To & from Heathrow is 15 minutes via the Heathrow Express. Don't even need to go outside to get from Paddington station to the hotel (entrance by Starbucks on the 2nd floor of the station). The area around the...

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1Thank JohnnyT256
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear JohnnyT256 Thank you for taking the time to write such fantastic comments in your review. It is extremely rewarding to hear that our guests have had a memorable experience with us and that you would recommend our Hotel to others. We look forward to welcoming you back to Hilton London Paddington again in the very near future. Yours sincerely...

Nottingham, United Kingdom
Reviewed 13 May 2015

This hotel is wonderfully located right at the Paddington railway station, with perfect connection to the west of England (Bristol, Birmingham, Oxford, Gloucester), to Heathrow airport, and to the tube lines within London. The hotel's reception is quite large and grand, and there is also a small reception stall by the main executive lounge, which is usually quieter and faster....

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Thank MartinFGM
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear MartinFGM, We cannot thank you enough for leaving us a grand 4-star review! It gives us such great pleasure to learn that overall everything about our Hotel ensured that you had a pleasant and comfortable stay. Our team members aim to ensure that guests are cared for, valued and respected at all time and we are very pleased to...

Fort Collins, Colorado
Reviewed 13 May 2015

I spent one night here as a layover between Eastern Europe and North America. The location was perfect. 15 minutes from Heathrow via the Express, and it was fine for a business hotel, but I would not stay here for vacation. There was a conference that reserved the entire Steam Bar and overwhelmed the lobby bar. The front desk was...

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Thank BethCo4
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear BethCo4, Thank you for choosing to stay at Hilton London Paddington and thank you also for taking a few minutes to leave your review following your visit. It is gratifying to know that overall everything about our Hotel ensured that you had a pleasant and comfortable stay. We were sorry to hear that there had been some elements with...

Varese, Italy
Reviewed 12 May 2015 via mobile

We booked this hotel since it is close to the place where we will have the meeting the day after I was suspicious about it since it is "in " the paddington station and i was afraid about the possible noise but....surprise! The most quiet hotel I ever visited and moreover rooms (new) were really clean and new. Great experince...

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1Thank FMC64
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear FMC64, Thank you for taking the time to write such fantastic comments in your review. It is extremely rewarding to hear that our guests have had a memorable experience with us and that you would recommend our Hotel to others. We look forward to welcoming you back to Hilton London Paddington again in the very near future. Yours sincerely...

Stillwater, Oklahoma
Reviewed 12 May 2015 via mobile

We recently spent 3 nights at the Hilton London Paddington. The location was great as it is across the street (and has inside access to) Paddington train/tube station...so convenient! Staff was very friendly and helpful. Our room was very clean, comfortable, modern and quiet and included high speed Wifi. Several shops and restaurants are located in the train station and...

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Thank oucabinmom
HiltonLonPaddington, Guest Relations at Hilton London Paddington, responded to this review

Dear oucabinmom, Thank you for sharing a fabulous 5-star review of our Hotel. It is gratifying to know that you had a great time in London and the icing on the cake was your stay at Hilton London Paddington. We take pride in delivering high levels of service standards and it is delightful to learn that we were able to...

London, United Kingdom
Reviewed 12 May 2015

We had a stay for 3 nights, the guy at the counter was very unfriendly, the people in the restaurant were very friendly, the guy at the door was extremely friendly. The rooms itself are dirty, blood on the curtains, strange spots (Seamen?) on the furniture in the room, furniture damaged, coffee mugs broken, a total lack of quality control...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Chris V

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Brasserie
The Brasserie
Cuisines: International, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton London Paddington has the luxury of being located 15 minutes from Heathrow Airport and is only a footbridge walk away from Paddington station. From the West End to the theatre District in London, nothing is too far away from this hotel. There is a fitness center and a business center with 18 meeting rooms that can accommodate up to 350 guests. Hilton London Paddington also has Wi-Fi in each of the hotel rooms and throughout the rest of the hotel. When it comes to dining, choose from the Brasserie Restaurant or the late night chic Steam Bar, both of which provide excellent quality cuisine to suit everyone. ... more   less 

Additional Information about Hilton London Paddington

Address: 146 Praed St, London W2 1EE, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: RM815 - RM1,889 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Paddington 4*
Number of rooms: 419
Reservation Options:
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Also Known As:
Hilton London Paddington Hotel London
London Hilton
Hilton Paddington
Hotel Style:
#271 Business Hotel in London
#273 Luxury Hotel in London
#308 Family Hotel in London
#315 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Paddington staff and other travellers.
59 questions
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Questions? Get answers from Hilton London Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't eat here”
 of 5 bubbles tender2017, 18 Feb 2017 | Read review
“Tower rooms far better than the normal ones”
 of 5 bubbles PEB61, 15 Feb 2017 | Read review
“I would choose a room with a view at the train station as rooms in the front can be noisy”
 of 5 bubbles JacekTarkiewicz, 14 Feb 2017 | Read review
“269 was OK bar steps up in the corridor from the lift if you have a heavy bag”
 of 5 bubbles Exeterexplore, 12 Feb 2017 | Read review
“Choose a room with a view towards Praed street”
 of 5 bubbles Peshlak, 5 Feb 2017 | Read review
5 of 5