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Hilton London Paddington

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Hilton London Paddington
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3,601 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Paddington
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Showing 3,149: English reviews
London, United Kingdom
Reviewed 1 week ago

Stayed in one of the executive double rooms with family recently, found the staff helpful and friendly,ordered room service and it arrived promptly and was also nicely cooked. However, It was an enormous feat to get the room cool (was quite warm) for the nights we were here as the temperature controls were a bit fiddly. Also had some trouble...

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Helpful?
Thank nkechi m
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear nkechi m, Thank you for staying with us and for sharing your review. We are happy to hear that you liked our accommodation and had a pleasant and comfortable overall stay. At the same time, we do apologise for the issue you experienced with the air conditioning. We have project in place to improve our system which is going...

Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago

Stayed here for a quick trip to the city with my partner. Booked a Hilton as I expected a good hotel with good service and a good facilities. How wrong I was Check in was slow, loads of people checking in but only two check in staff, one of who was a trainee and wasn't really sure what she was...

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Helpful?
Thank Woodsa12
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear Woodsa12, Thank you for your comments on our Hotel. We are very disappointed to hear of your experience on this occasion. The approved DJ equipment used for our private functions is fitted with a decibel restrictor which complies with the maximum noise level regulations. It is regrettable that on this occasion the music had permeated through to the accommodation...

London
Reviewed 1 week ago via mobile

There's a little trick to know about this hotel. Simply put, it's to stay in a gwr tower room. Having stayed twice, the gwr room was modern, comfortable and really rather nice. The other rooms....not so much (a/c not working, faulty lights, dated. Overall, I would, and have, stayed here again. So not a bad choice, just depends on the...

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Helpful?
Thank flyingbutterwings
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear flyingbutterwings, Thank you very much for being our Guest and for sharing your comments. We are pleased to hear that you very much enjoyed our premium GWR Tower rooms and you had a pleasant and comfortable stay. We look forward to welcoming you back to Hilton London Paddington again in the near future. Yours sincerely Alex Guest Relations

Reviewed 1 week ago via mobile

I booked a night's stay at this property for its convenient location next to the train station and Heathrow Express. While I had used online check-in, the front desk clerk was kind enough to check the status of my room and, recognizing that the terrace was under repair, she booked me into a different room. The view from the terrace...

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Helpful?
Thank pjfw
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear pjfw, Thank you for choosing to stay at Hilton London Paddington and thank you also for taking a few minutes to leave your review following your visit. We are delighted to hear that you liked the convenient location of our Hotel and that you had enjoyed your overall stay. We do look forward to welcoming you back to the...

Reviewed 2 weeks ago via mobile

Very good location but the overall experience was average. Twice happened privacy not to be respected (once with room service just few seconds after door knocking and the day after with cleaning service). Worth to say that in both cases the staff sincerely apologised. Check in and check out process was fast, the room was big enough and clean. The...

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Helpful?
Thank Evangelia P
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear Evangelia P, Thank you for staying with us and for sharing your feedback. We are very sorry to hear of your experience on this occasion with the room service and housekeeping. The staff should always knock before going in to serve the room and should not enter without your consent. Please accept our sincere apologies for the inconvenience caused....

Reviewed 2 weeks ago via mobile

Nice hotel located directly with train, underground, and Heathrow Express. Arrival and departure easy. Rooms were well stocked with coffee, tea and biscuits. Beds are on the firm side. It takes approximately 30 minutes from hotel to heathrow, majority of that time is walking to terminal. I had a 10:30 departure to States and getting to gate was about an...

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Helpful?
Thank VSBR
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear VSBR, Thank you for choosing to stay at Hilton London Paddington and thank you also for taking a few minutes to leave your review following your visit. We are delighted to hear that you liked the superb location of the Hotel and that you had enjoyed your stay. We do look forward to welcoming you back to the Hotel...

Nicosia, Cyprus
Reviewed 2 weeks ago

Stayed here before. Same positive attributes apply: Rooms are bigger than normal size in London No problems with cleaning, facilties etc. Very good overall. Location is the key-you can use either tube or buses to visit most place in Central London. There are many shops/restaurants/cafes in the station where you can find food until 12am. Only negative is the brakfast,...

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Helpful?
Thank Peshlak
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear Peshlak, Thank you for being our Guest and for sharing your valuable feedback. We are happy to hear how much you enjoyed our Hotel and accommodation and you liked your overall stay. Please know that your comments on the breakfast have been taken into account ad we are constantly looking into improving our services and offering. Thank you once...

USA
Reviewed 2 weeks ago

Excellent Hotel at premium location. Good connectivity to Heathrow by Heathrow express and also access to central london. The staff were very friendly and there are good restaurents near the hotel. There is also a pub nearby.

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Helpful?
Thank Krishna2010
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear Krishna2010, Thank you for choosing to stay at Hilton London Paddington and thank you also for taking a few minutes to leave your 5-star review following your visit. We are delighted to hear that you liked the superb location of the Hotel and that you had enjoyed your stay. We do look forward to welcoming you back to the...

Reviewed 3 weeks ago via mobile

This is a hotel with a SUPER location, good food, excellent room , well designed common facilities and friendly staff! Fly to Heathrow, take an express train and your hotel is right there!! 15 mins from the Airport + 2 mins walk and you are in the hotel. #super We stayed in the Tower rooms' Executive room. New, clean, spaceous...

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Helpful?
Thank Petri I
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear Petri I, Thank you for taking the time to write such fantastic and valuable feedback in your review. It is extremely rewarding to hear that our loyal Guests have great experience with us and that you would recommend our Hotel to others. Thank you very much for pointing out the areas of improvement as this is the only way...

abuja
Reviewed 3 weeks ago

lovely hotel, just on top of the Paddington central station.. Just a train drive from Heathrow airport using the Heathrow express. Also has so many seminar rooms. Breakfast was superb. lovely place to stay for all classes of visitors.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Qtstunner
HiltonLonPaddington, Guest Relations Manager at Hilton London Paddington, responded to this review

Dear Qtstunner, Thank you very much for taking the time to write your comments. We are happy to hear that our unbeatable location made your London trip a breeze and you enjoyed every aspect of your stay. We look forward to welcoming you back to Hilton London Paddington again in the near future. Yours sincerely Alex Guest Relations

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Brasserie
The Brasserie
Cuisines: International, British
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton London Paddington has the luxury of being located 15 minutes from Heathrow Airport and is only a footbridge walk away from Paddington station. From the West End to the theatre District in London, nothing is too far away from this hotel. There is a fitness center and a business center with 18 meeting rooms that can accommodate up to 350 guests. Hilton London Paddington also has Wi-Fi in each of the hotel rooms and throughout the rest of the hotel. When it comes to dining, choose from the Brasserie Restaurant or the late night chic Steam Bar, both of which provide excellent quality cuisine to suit everyone. ... more   less 

Additional Information about Hilton London Paddington

Address: 146 Praed St, London W2 1EE, England
Region: United Kingdom > England > London > Paddington / Maida Vale
Price Range: RM825 - RM1,869 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Paddington 4*
Number of rooms: 419
Reservation Options:
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Also Known As:
Hilton London Paddington Hotel London
London Hilton
Hilton Paddington
Hotel Style:
#271 Business Hotel in London
#277 Luxury Hotel in London
#308 Family Hotel in London
#315 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Paddington staff and other travellers.
59 questions
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Questions? Get answers from Hilton London Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't eat here”
 of 5 bubbles tender2017, 18 Feb 2017 | Read review
“Tower rooms far better than the normal ones”
 of 5 bubbles PEB61, 15 Feb 2017 | Read review
“I would choose a room with a view at the train station as rooms in the front can be noisy”
 of 5 bubbles JacekTarkiewicz, 14 Feb 2017 | Read review
“269 was OK bar steps up in the corridor from the lift if you have a heavy bag”
 of 5 bubbles Exeterexplore, 12 Feb 2017 | Read review
“Choose a room with a view towards Praed street”
 of 5 bubbles Peshlak, 5 Feb 2017 | Read review
5 of 5