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BEST WESTERN Chiswick Palace & Suites

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BEST WESTERN Chiswick Palace & Suites
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654 Reviews from our TripAdvisor Community

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Showing 524: English reviews
Newent, United Kingdom
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed yesterday NEW via mobile

I booked the hotel for an overnight stop for a day of sight seeing in London and going to a show. Room cost less than £100, parking was free if you were willing to risk there being a space (probably room for about 20 cars) or £12 to guarantee a space. Room and hotel were well decorated, clean, tidy and... More 

Helpful?
Thank Adrian L
Melbourne, Victoria, Australia
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago NEW

Really nice hotel in Chiswick, We stayed here on a recent Twickenham visit for the Rugby, I was pleasantly surprised with how nice this place was - and in a great location! Good option if you need to stay in the London area!

Helpful?
Thank David M
Level Contributor
80 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 1 week ago NEW via mobile

We spent 2 nights in this hotel. Our room was on 2nd floor at the back and really nice. On first morning when we woke up, having slept with window open, (aircon not available), we found ourselves in a very smelly room. The grilling of bacon from ground floor was overwhelming, coming up through staircase but also coming in through... More 

Helpful?
Thank mamitanl
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear mamitani, thank you for your review and please accept my apologies for the inconvenience caused during your stay. We are generally well considered for good service and standards. We hope to welcome you back and ensure to make your next stay a memorable one. More 

Hastings, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

I had a project with company in Chiswick Business park. I arrived 2 days before the project and book this best western. Those were the coldest nights ever. I was sleeping fully dressed up and it was 10C degrees in the room. Complained many times to reception but nothing. the things became worse when i woke up and wanted to... More 

Helpful?
1 Thank Matt B
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear Matt B, thank you for your review. Could I request you to give me a call on 0208 994 1712, so I could offer you a more personal apology. Many Thanks, More 

Killaloe, Ireland
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 week ago via mobile

We stayed here for two nights for a leisurely break away. It's a really nice area with some lovely restaurants and shops close by. The hotel is very nice, very clean, staff are friendly. Our room was really spacious with a living room area and kitchen however it was in the basement so we had no windows out onto the... More 

Helpful?
Thank Grace B
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear Grace B, thank you for your review and we have noted all your comments. The hot water issue was a one off isolated incident and please accept my sincere apologies for the distruption. When you are next in the area, please give us a call and we will ensure your next stay will be pleasant and memorable. Kind Regards More 

Aberdeen, Scotland
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

I stayed here while attending meetings in London and the Location was very good for what I needed. The Room I received was in the basement and was very small. This was ok for a couple of days as I was barely in the room but any longer and I may have went stir crazy with it

Helpful?
Thank kevross85
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear kevross85, thank you for your review and all your comments are taken on board. If you are in the area next, please give us a call and we will ensure you are looked after. Hope to welcome you back again soon. Kind Regards More 

London, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 weeks ago

Excellent location on Chiswick High Road. Close to all restaurants, shops and bars. Our room was not part of the main hotel but in a block through a walk way which was fine. We had a king size bed and the room was very spacious. Everything clean as you would expect. Duvets were very thin so had to use the... More 

Helpful?
Thank carslates1971
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear Carslates1971, thank you for your extensive review. Whilst I pleased you had a pleasant stay here, I have also taken all your comments on board and shared with the team. All though we do not have a bar onsite, but we definitely sell both alcoholic and non alcoholic drinks from reception. We hope to welcome you back in the... More 

London, United Kingdom
Level Contributor
40 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 weeks ago via mobile

Stayed here en-route to a holiday departing from Heathrow. We live in Essex so know the area well as previously lived in west London. Chiswick is such a lovely area and this hotel was lovely. Nice amenities in the room, lovely biscuits. Everything you need. I would really recommend this hotel to tourists visiting London, Chiswick high road is gorgeous... More 

Helpful?
Thank MPY007
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear MPY007, thank you for you positive review about the Best Western Chiswick. We appreciate your generous comments about the hotel, room and the amenities we provide. We hope to welcome you back to the Best Western Chiswick hotel soon. Kind Regards More 

Cambridge, United Kingdom
Level Contributor
259 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed 3 weeks ago

Stayed one night, to visit the nearby Sipsmiths distillery. Location is an easy 5 mins walk from Stanford Brook tube station. Checkin was efficient & friendly. Our room was comfortably large and looked immaculate - in fact it looked as if it just been refurbished. We did not try the aircon, but the Wifi worked perfectly. Tea & coffee were... More 

Helpful?
Thank TWinster13
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear TWinster13, thank you for your five star review, and your positive comments. I would like to thank you for your kind words about our team. We strive to deliver a five star service. We hope to welcome you back to the hotel. Kind Regards, More 

1 review
Reviewed 3 weeks ago

This was just a pit stop between travelling up the country, but i wil for sure return this has such a feel to the place you feel welcome from the second you walk in, nothing is to much trouble, staff amazing and attentive. Spending half my life in hotels due to work I do have a high expectation when it... More 

Helpful?
Thank Danny G
Pravin S, General Manager at BEST WESTERN Chiswick Palace & Suites, responded to this review

Dear Danny G, thank you very much for your five start review and all the positive comments about the team and the hotel. All comments are being shared with the team and comments like yours are very motivational to the team. We hope to welcome you back soon to the Best Western Chiswick. Kind Regards, More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning

Additional Information about BEST WESTERN Chiswick Palace & Suites

Address: 73 Chiswick High Road | Chiswick, London W4 2LS, England
Region: United Kingdom > England > London > Chiswick
Price Range: RM371 - RM705 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Chiswick Palace & Suites 3*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Chiswick Palace And Suites
Best Western Chiswick Palace Hotel London
Chiswick Hotel London
Best Western London
Hotel Style:
#96 Best Value Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Chiswick Palace & Suites staff and other travellers.
13 questions
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Questions? Get answers from BEST WESTERN Chiswick Palace & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“just book at this hotel i am sure you will not be disappointed.”
 of 5 bubbles dannyg315, 9 Nov 2016 | Read review
“I had a room at the back of the hotel on the ground floor - Very quiet”
 of 5 bubbles W3376HSpaulc, 1 Nov 2016 | Read review
“nake sure the shower is not short”
 of 5 bubbles ASchlarb, 25 Oct 2016 | Read review
“try and avoid the basement rooms”
 of 5 bubbles 474ianl, 17 Oct 2016 | Read review
“Rooms to the rear of the hotel will be quieter”
 of 5 bubbles lindafromworthing, 7 Oct 2016 | Read review
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