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    The Grosvenor Hotel

    101 Buckingham Palace Road, London SW1W 0SJ, England
    Hotel website
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    Best prices for your stay
    03/09/2017 04/09/2017
    Lock in the lowest price from our partners
    US$181US$226
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    Traveller (1227)
    Room & Suite (510)
    Dining (119)
    Overview
    • Excellent55%
    • Very good32%
    • Average9%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “victoria station” (1,164 reviews)
    “reunion bar” (63 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from The Grosvenor Hotel
    Special Offer: Summer Sale Now On!
    Hotel deals
    Deals (15)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Standard Double Room (Free breakfast, Free WiFi)
      US$226US$181
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    • Standard Double Room
      US$226US$181
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    • Standard Double Room
      US$226US$181
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    View all 15 deals from US$181
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    Write a Review
    Reviews (4,056)
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    There are newer reviews for The Grosvenor Hotel
    See the most recent reviews

    601 - 605 of 3,576 reviews

    Reviewed 5 December 2016

    Had a last minute trip to London this past weekend, and many hotels were already full. First time staying at the Grosvenor, and after the trip, won't be the last. Many hotels seem to have cut back on service and making their guests feel both...More

    Review collected in partnership with this hotel
    Thank Jay K
    Response from Billy H, General Manager at The Grosvenor HotelResponded 8 December 2016

    Dear Reviewer, Thanks for your great post following your stay with us. I was thrilled to read that your first stay with us wont be the last and our team took such great care of you. We certainly aim to please and will go out...More

    Reviewed 5 December 2016

    We arrived at the hotel at around 3pm. It's very well located for Victoria Station which suited me as I was traveling from Gatwick airport. After a five minute wait at check in I was told that my room wasn't available but would be in...More

    Thank ewerk1
    Response from Billy H, General Manager at The Grosvenor HotelResponded 8 December 2016

    Dear Reviewer, Thanks for your detailed post that made uncomfortable reading. I was disheartened to read your review and would like to express my sincere apologies for the shortfall in service you experienced with us. We constantly strive to exceed our guests expectations and it...More

    Reviewed 5 December 2016

    I have stayed at the Grosvenor a few times now. The hotel is spotless, both in the public areas and rooms. Staff are helpful and efficient. Breakfast is good quality. I have no hesitation in recommending this hotel and its location is perfect for central...More

    Review collected in partnership with this hotel
    1  Thank Centaltraveller
    Response from Billy H, General Manager at The Grosvenor HotelResponded 8 December 2016

    Dear Reviewer, Thanks for your post and recommending The Grosvenor. Our Head Housekeeper, Ewa, was delighted to read your review as she takes such a lot of pride in her work and this is reflected through her hardworking team. We look forward to seeing you...More

    Reviewed 4 December 2016 via mobile

    The hotel's location is good (the reason I chose it) and reception area is beautiful, however we were disappointed with everything else. Having booked the 'romantic' package and despite asking for our complimentary bottle of champagne to be waiting for us in the room, 30...More

    Thank Travelrootytooty
    Response from Billy H, General Manager at The Grosvenor HotelResponded 4 December 2016

    Dear Reviewer, Thank you very much for staying with us this weekend and I am very sorry to hear about the unpleasant turn of events on this stay. I would like to offer you our sincere apologies. I believe that you met Sari, our Reception...More

    Reviewed 2 December 2016

    Grosvenor is practical, but needs to improve the reception services ( unprofessional on the phone took me more than 30 minutes to reserve 5 rooms) and the room services as they most of the time don't know the card and they should automatically take the...More

    Review collected in partnership with this hotel
    Thank Y1845GZkiml
    Response from Billy H, General Manager at The Grosvenor HotelResponded 3 December 2016

    Dear Reviewer, Thank you for your recent visit and for sharing your thoughts with us. I am very sorry to hear that the initial rooms' reservation process was not very smooth and we would like to know a bit more about what happened so that...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$193 - US$377 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #105 Family Hotel in London
    • #110 Romantic Hotel in London
    • #147 Business Hotel in London
    • #149 Luxury Hotel in London
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 345
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, TripOnline SA, Priceline, Cancelon, Ctrip TA, Cheap Tickets, Hotwire, Agoda, getaroom.com, HotelQuickly and Evoline ltd so you can book your The Grosvenor Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Pimlico
    • Also Known As
    • The Grosvenor, London Hotel London ,
    • Grosvenor Hotel London ,
    • Thistle Victoria
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    Traveller (1227)
    Room & Suite (510)
    Dining (119)
    Hotel & Grounds (974)
    Bathroom (73)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
    Nearby
    Pimlico
    Time spent in Pimlico is a slower-paced affair than
    most other Central London neighbourhoods. This largely
    residential area orderly arranged beside the Thames,
    is a treasure trove of quaint pubs, subtle
    architectural charms and local boutiques. Here, art
    lovers thrill at the chance to visit the world class
    Tate Britain gallery for its collection of British art
    from the 1500s to the present. For peace and quiet and
    ...More
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    .32 km away
     
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    3,499 reviews
    .61 km away
     
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    1,997 reviews
    .22 km away
     
    The Z Hotel Victoria
    1,607 reviews
    .08 km away
     
    Nearby Restaurants
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    .12 km away
    Grand Imperial London
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    .05 km away
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    The Victoria
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    Nearby Attractions
    Westminster Cathedral
    1,173 reviews
    .38 km away
    Apollo Victoria Theatre
    889 reviews
    .17 km away
    Royal Mews
    982 reviews
    .37 km away
    London Victoria Station
    262 reviews
    .13 km away
    Ask a question
    Questions & Answers
    melbermar
    19 July 2017|
    AnswerShow all 7 answers
    Response from Toby G | Property representative |
    Hi, thanks for your question. No need to call ahead. Our Concierge team will give you a discount ticket for you to use when you exit the car park. Have a safe trip and we look forward to seeing you very soon. Kind... More
    1
    Vote
    Fay B
    14 July 2017|
    AnswerShow all 12 answers
    Response from Toby G | Property representative |
    Hi Fay B, We do have lifts in the hotel. Hope that helps? Kind regards, Toby
    0
    Votes
    Fay B
    14 July 2017|
    AnswerShow all 12 answers
    Response from Alexdewson | Reviewed this property |
    Yes!
    0
    Votes
    Room Tips
    "Ask for room away from weddings that are going on"
    Read review
    "We were in the west wing which was very good if a bit of a walk!"
    Read review
    "The mattress on the fold out sofa was a bit thin. Our children had no issue with it, but it may not be..."
    Read review
    "Book the Cora Pearl Suite"
    Read review
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