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The Villa Kensington

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352 Reviews from our TripAdvisor Community

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Showing 242: English reviews
Balingen, Germany
Reviewed 4 days ago NEW

I stayed for two nights for a conference in London. The hotel is easy to reach from Heathrow airport with the Picadilly line to Gloucester Road station. It is just a short walk from the station. The building looks very nice and well kept from the outside. The reception staff was very friendly and helpful. My room was small and...

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Helpful?
Thank Ursula E
United States
Reviewed 1 week ago via mobile

Very clean. Fantastic breakfast. I paid $137.50 for the room in the picture. It was extremely close to the Gloucester Road Tube. It's next to the Holiday Inn. The Holiday Inn is sandwiched between Ashburn Place and Ashburn Garden. You want Ashburn Garden. I incorrectly booked a non refundable room. They couldn't help me, but the apologies seemed very sincere....

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Thank Rudi R
Derbyshire, United Kingdom
Reviewed 1 week ago

We stayed at the hotel for a girls weekend. The attractions, shopping, tube, Natural History Museum, Harrods, Hyde park are all a walk away. We also visited Olympia for the Christmas show, if you take a taxi for this it was £12 one way. The hotel seemed really quiet, we only saw other guests at breakfast. Our room for three...

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Thank HappyOzDayz
Norwich, United Kingdom
Reviewed 2 weeks ago via mobile

We requested a triple room when we booked and then saw a review here to have room 91 as nice and quiet. When we arrived in the morning they kindly kept our cases until later. We were pleased we were allocated rm 91 when we checked in. The beds were comfortable and the room size adequate. All seemed well until...

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Thank Jasmine067
Reviewed 4 November 2016

We had a great time at the hotel, and didn't pay too much for it. The room was tidy, clean and comfortable. The staff was always very helpful, ready at all times to attend the guests. The breakfast is good, as well as the restaurant service. The great location is attractive in this hotel - one block close to the...

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Thank Bárbara B
england
Reviewed 23 October 2016

Stayed here last night 22nd October - booked through booking.com. Booked here as conveniently near to the Hammersmith Apollo. Unfortunately that is the only good thing about this . For starters this should not be called a hotel- it should be addressed as a Boarding House . On arrival, reception very clinical . Checking in was swift. We were allocated...

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Thank jo1963
Ferdinand P, General Manager at The Villa Kensington, responded to this review

Dear Guest, I am really sorry, it looks like it was bit of a nightmare for you...I always find it very odd though that some people would write lengthily complain reviews, but not even taking one minute to talk to us in person.....This is obviously a bad complaint, so it deserved a full investigation, which I conducted. Now in all...

Barcelona, Spain
Reviewed 19 October 2016 via mobile

I came in London for a seminar and the location of the hotel + the price that offered us during our stay were high valued. The staff was very kind. We checked in immediately, the room was clean and comfortable and the breakfast simple but delicious. I noticed that they keep the hotel and the breakfast room very clean. The...

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Thank juliazis
England
Reviewed 4 October 2016 via mobile

I had a late evening meeting and a conference the following day. So, with a ten hour turnaround I needed a place to get my head down. I booked in advance and the Villa Kensington was the most reasonable price in the Gloucester Road area with half decent reviews. I booked via Agoda on Tripadvisor but felt later that I'd...

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2Thank MaxwellStone
Ferdinand P, General Manager at The Villa Kensington, responded to this review

Dear Guest, thank you very much for taking the time to write this review. All fair comments I must say......You won't believe how big some of our Triple rooms are in comparison....Thanks again for staying with us. Best regards. Ferdinand. GM

Bembridge, United Kingdom
Reviewed 29 September 2016

The room was small & dirty. The bathroom was so small you couldn't sit on the loo, the wash basin was in the way. Also the Taps were falling off . I would not recommend staying here if you were in London for a special occasion. The Breakfast was cheap & nasty so I would recommend giving it a miss.

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1Thank JohnPremier
Ferdinand P, General Manager at The Villa Kensington, responded to this review

Dear Guest, I believe you are the same Gentleman who complained about the room being too small, received a discount and was moved to another room for the rest of the stay. You made no secret you were expecting a larger discount, which I thought was totally unjustified. (I agreed to the discount purely as a gesture of goodwill, not...

Gurgaon, India
Reviewed 26 September 2016

Great location, just off central London, and a few minutes walk from Gloucester Road station, this hotel is totally value for money. The staff are very polite and helpful, and the rooms are very comfortable. highly recommended.

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Thank Sandipandeb

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Airport Transportation
  • Self-Serve Laundry

Additional Information about The Villa Kensington

Address: 10-11 Ashburn Gardens, London SW7 4DG, England (Formerly Abcone Hotel)
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: RM392 - RM1,204 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Villa Kensington 3.5*
Number of rooms: 38
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Also Known As:
Abcone Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from The Villa Kensington staff and other travellers.
6 questions
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over a year ago
Dundee, United Kingdom
over a year ago

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Questions? Get answers from The Villa Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just don't stay here”
 of 5 bubbles jo1963, 23 Oct 2016 | Read review
“Our room was quite. Nothing bad for us”
 of 5 bubbles Badrosie27, 22 Sep 2016 | Read review
“We had a room on the first floor -in the back - it was great!”
 of 5 bubbles chissis, 7 Sep 2016 | Read review
“Hotel has an elevator”
 of 5 bubbles SharonSCalifornia, 28 May 2016 | Read review
“Our room was on the 4th floor and we didn't have any noise. It was warm in there but we could open the window for some fresh air.”
 of 5 bubbles LFandMF, 28 May 2016 | Read review
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