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The Royal Cambridge Hotel

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283 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

Surprised that hotel has received so many bad reviews - overall hotel suited our needs unfortunately despite a few issues such as very poor lock on our door which left our room unlocked for Saturday evening and husband not sleeping ! We requested another room but none available rectified the next day. No water in rooms on Sunday night as... More 

Thank Lorraine B
RoyalCambridge, Public Relations Manager at The Royal Cambridge Hotel, responded to this review

Thank you for taking the time to share your feedback with us which is very much valued and appreciated. We have since changed the lock direct with the manufacturer. Due to unforseen circumstances there have been an issue with the plumbing and an engineer has diagnosed this. We do hope you will visit us again in order to rectify these... More 

Istanbul, Turkey
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago via mobile

We stayed there with my mum for two nights over the weekend. It was my first time to stay in Paddington area when visiting London and I'm glad we had made the right hotel choice. The room was small (as expected in London) but very clean and nicely furnished, so was the bathroom. The bed can be improved but their... More 

Thank ladyaker
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

Location is perfect, Walking distance to Paddington Station. Room is very tiny and they really need a lot of maintanance. For my 4 nights stay, they did not change my bedsheets. The sheets if full of stain since the day I arrived. They do clean my room, however they only change the towels and emptied the bin. Issues with their... More 

Thank mohamedz200
2 reviews
Reviewed 4 weeks ago via mobile

I have never stayed in such a terrible hotel. The beds were small, the tv made annoying noises, the WiFi was terrible, the staff wasn't friendly, the breakfast was always the same and not eatable. You could hear ANY noise from up or next doors. Besides that the shower still had hairs in it, we only had one toilet paper... More 

Thank ShaniaLabeyex
RoyalCambridge, Guest Relations Manager at The Royal Cambridge Hotel, responded to this review

We are deeply dissappointed to hear you were not satisfied with your stay. We take all genuine feedback on board and it is invaluable to us as it assists us to keep evolving our service and adjusting any improvements required for our valued guests. Please be assured all our rooms are newly refurbished and the beds are standard hotel beds... More 

Travellers are raving about these London hotels

Aberdeen, United Kingdom
1 review
Reviewed 27 October 2016

Excellent location just 2 minutes' walk from Paddington Tube station. Good, safe area with plenty of restaurants nearby. Only a short walk across Hyde Park to the museums (Science, Natural History and V&A). The hotel itself was clean and tidy and the decor was neat and fresh. The bedroom (family room, fourth floor) was spacious-enough for the 4 of us... More 

Thank TheZenCabbage
2 reviews
Reviewed 24 October 2016

Great location near Paddington station (2 min walk). Restaurants and supermarket nearby. Quiet area. The room and bathroom were clean. The room was small - to be expected of London Breakfast had coffee, tea, some juices, croissants, doughnuts, apples, etc and the classic English breakfast. Would have liked more choices. But all in all great value for your money. I... More 

Thank Iulia P
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 October 2016

The location is perfect, walking distance to Hyde Park and very close to Paddington underground station. Nice, friendly staff. They let us leave our luggage before check in and after check out. Very clean room, definitely recently refurbished. Bathroom very clean too. Breakfast was OK, nothing spectacular but fine for us. The only let down was the creaking front door.... More 

Thank Agneess
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 October 2016

We booked as a young couple to stay here for 1 night for a weekend in London. The hotel was exactly as we expected for the price we paid, and was perfect for a short stay where you just need a bed and breakfast. The bedroom was small but fully equipped, comfortable bed and very clean. The bathroom was tiny,... More 

Thank HA143
RoyalCambridge, Manager at The Royal Cambridge Hotel, responded to this review

Thank you for taking the time to offer your feedback. We are pleased you were satisfied with your stay and enjoyed our service. We are always open to suggestions and are always updating our breakfast menu to offer a varied option for our guests and your feedback is most definitely welcome. As a gesture of appreciation we would be happy... More 

Bergen, Norway
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 October 2016

Location is accesible to Paddington station if you are also taking the heathrow express. Everything in the hotel is as expected with small room, bathroom, elevator and corridors. This is ok for a 2 to 3 nights stay. Breakfast buffet is surprisingly ok.

Thank octotrip
RoyalCambridge, Manager at The Royal Cambridge Hotel, responded to this review

Thank you for your valuable feedback and we are pleased you are satisfied with your stay. We hope you choose to stay with us again or recommend us to your friends and we would be happy offer you an upgrade subject to availability as a gesture of gratitude. More 

Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 September 2016

The Spanish receptionist was amazing and helpful. He help when we check in and explain all interesting places in London. It was my first time in this hotel, and the next time i am gonna book here. Thank Viktor for you help!

3 Thank Joe Miguel S
RoyalCambridge, Public Relations Manager at The Royal Cambridge Hotel, responded to this review

Thank you so much. We are delighted to know you enjoy our services and many thanks to Victor for representing us. It would be a pleasure to see you again. We look forward to hear from you. More 

124 photos of this hotel

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Room/Suite (26)
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  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Laundry Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Concierge

Additional Information about The Royal Cambridge Hotel

Address: 124-126 Sussex Gardens | Paddington, London W2 1UB, England
Region: United Kingdom > England > London
Price Range: RM440 - RM775 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Royal Cambridge Hotel 3*
Number of rooms: 39
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Also Known As:
Royal Cambridge London
Royal Cambridge Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Cambridge Hotel staff and other travellers.
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Questions? Get answers from The Royal Cambridge Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Above and alongside our room onbtge third floor was quite noisy”
 of 5 bubbles lorrainebI7530ZE, 28 Nov 2016 | Read review
“room on 2nd floor warmer, quieter”
 of 5 bubbles 164iuliap, 24 Oct 2016 | Read review
“Dont take room in the basement.”
 of 5 bubbles Agneess, 13 Oct 2016 | Read review
“Upper floor will have less street noise”
 of 5 bubbles M107BGandreww, 6 Sep 2016 | Read review
“Do not take room 04 is all I can say...”
 of 5 bubbles ArianaT_13, 23 Jul 2016 | Read review
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