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Grange Rochester Hotel

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Grange Rochester Hotel
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920 Reviews from our TripAdvisor Community

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Showing 748: English reviews
Hamilton, Canada
Reviewed 6 days ago NEW

This was our first trip to London (May 2015) and choose the Grange Rochester Hotel due to it's location. Staff was very helpful, welcoming and friendly. Our room was clean and very pretty. Hopefully next time we will get the view of the park. Loved that we could make a cupa at the end of our day. When our flight...

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Helpful?
Thank Opposable
Nellie S, Guest Relations Manager at Grange Rochester Hotel, responded to this review

Thank you for your wonderful review and really glad you enjoyed your stay with us. We are pleased that you chose to stay with us during your first trip to London in 2015 and you are staying with us again this coming April. We look forward to having you once again. Kindly get in touch with us directly via e-mail...

Brooks, ab. Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 6 October 2016

Loved this hotel. Great location in central London. Old character building well kept up with new windows and patio door to very small balcony. Our room backed onto a park made it very quiet at night. Comfortable beds not very many rooms in a hallway which was very nice so not a lot of hall noise at night.

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1Thank Sunfuntimes
About Hotel's Favourite Review
Preston, United Kingdom
Reviewed 1 week ago via mobile

Very nice hotel,lovely old fashioned decor, very pleasant and polite staff but I feel even by London standards continental& English breakfast at £18 & £24 was a little over the top, we daclined both but would recommend it for a short stay.

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Helpful?
Thank Finbar K
Nellie S, Guest Relations Manager at Grange Rochester Hotel, responded to this review

Thank you for taking the time to post your review. We are pleased that you enjoyed your stay with us and would recommend us. We appreciate that and look forward to the opportunity of welcoming your friends and family too.

Cowes, United Kingdom
Reviewed 1 week ago via mobile

Booked cheap late deal so wasn't expecting the quality and service we received. Staff friendly and welcoming, room large, clean, very comfortable and well presented. Breakfast expensive £18 continental £24 cooked having said that the continental was very good, breakfast staff efficient but not as friendly as desk and housekeeping. Will definitely rebook in future.

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Helpful?
Thank sallythemummy
Nellie S, Guest Relations Manager at Grange Rochester Hotel, responded to this review

Thank you for your review. We are delighted that you enjoyed your stay with us and pleased with our facilities. We look forward to welcoming you back.

New York City, New York
Reviewed 1 week ago

I was pleasantly surprised by the Grange Rochester - classic English comfort tucked away on a little street yet only a stones throw from the heart of Victoria. The staff is pleasant and accommodating. Breakfast is a bit expensive given that the choices are basic but that's the only downside. I will definitely stay at the Grange Rochester again.

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Helpful?
Thank jekhoury
Nellie S, Guest Relations Manager at Grange Rochester Hotel, responded to this review

We are really pleased that you were pleasantly surprised by our hotel and our location. Thank you also for your nice comments about our staff. We look forward to welcoming you again in the near future.

Los Angeles, California
Reviewed 1 week ago

The Rochester is located in the Westminster neighborhood which is an amazing posh location. The hotel itself is quiet, welcoming staff, great breakfast, and the decor feels right out of Downton Abbey. You won't be disappointed!

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1Thank gund67
Nellie S, Guest Relations Manager at Grange Rochester Hotel, responded to this review

Thank you for your wonderful review. We are really pleased that you enjoyed your stay with us and our facilities and that you found our location amazing. We look forward to the opportunity of welcoming you again.

Ottawa, Canada
Reviewed 1 week ago

Very small rooms. The whole place feels cramped. Location a bit drab. Lovely front desk staff, but breakfast restaurant staff made us feel rather unwelcome. Why when the entire restaurant is empty, sit a party of two directly beside another party of two at a table with one inch space between? Many women working at once, crowding us and cutting...

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Helpful?
Thank BjornEG
North Hampton, New Hampshire
Reviewed 2 weeks ago

In London there are tons of places to stay. We chose the Grange Rochester after staying at their sister hotel 2 years ago. We visited with my parents and it was a very pleasant stay. We arrived later in the evening and the check-in process is pretty cumbersome. They use iPads and it's a pain in the butt to get...

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Thank msmith703
Nellie S, Guest Relations Manager at Grange Rochester Hotel, responded to this review

Thank you for your review. We are pleased you enjoyed your stay. Your comments have been noted. We hope you will stay at a Grange Hotel on a future trip to London.

Penzance, United Kingdom
Reviewed 2 weeks ago

On arrival the staff were very pleasant and helpful. Unfortunately, they seemed to use a booking system that relied on a tablet computer for an input terminal, and the battery on this was almost out of power, this was early afternoon, which wasn't very impressive. It seemed to have to stay in its dock in order to charge, so I...

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Helpful?
Thank coffeelover256
Nellie S, Guest Relations Manager at Grange Rochester Hotel, responded to this review

Thank you for your comments. We are glad that you would stay again in the future and we look forward to welcoming you back.

Reviewed 2 weeks ago

Hotel is located within walking distance of two metro stations which makes getting around really decent....However with that being said it was overpriced for the quality of the room. The hotel staff was nice enough and helpful but the place itself is outdated the room is rather small and old looking. The burgundy bed cover in some of the pictures...

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Helpful?
Thank Marisabel O
Nellie S, Guest Relations Manager at Grange Rochester Hotel, responded to this review

We apologise that your expectations were not fully satisfied on this occasion. I hope that you will consider staying at another Grange Hotel on a future visit to London.

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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
Centrally located Hotel housed within building dating from 1922, in garden setting near Buckingham Palace & Houses of Parliament. ... more   less 

Additional Information about Grange Rochester Hotel

Address: 69 Vincent Square | Westminster, London SW1P 2PA, England
Region: United Kingdom > England > London > Westminster
Price Range: RM547 - RM1,266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grange Rochester Hotel 4*
Number of rooms: 76
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Also Known As:
Grange Rochester London
Hotel Grange Rochester
Hotel Style:
#320 Luxury Hotel in London
#366 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Grange Rochester Hotel staff and other travellers.
7 questions
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Torrance, California
22 days ago
6 months ago

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Questions? Get answers from Grange Rochester Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the courtyard are quieter.”
 of 5 bubbles gund67, 10 Feb 2017 | Read review
“If you are a single traveller - the 'very small' rooms on a last minute bargain represent very good value.”
 of 5 bubbles 464susany, 22 Jan 2017 | Read review
“Avoid basement rooms G5 and G7”
 of 5 bubbles Peter_Puzzle, 15 Jan 2017 | Read review
“Choose a high floor overlooking the square”
 of 5 bubbles rayncarol, 14 Jan 2017 | Read review
“room with the balcony is great!”
 of 5 bubbles graffikkiw, 4 Jan 2017 | Read review
5 of 5