This is a new hotel just over the road from Aldgate Tube Station. Check-in time is 3pm, which is a little late for a city hotel; I arrived about 1:30pm and was told that no room of the type that I booked was ready but that there was a different type of room available if I chose to upgrade. I chose the upgrade. The lifts have a card reader which is great for security, but they are slow to read cards and if you are on a low floor you can be beyond your floor before you can press the button! Surely this can be sorted. My room was great, surprisingly quiet considering that it overlooked a bus station. It was well equipped and top marks for a compact but well laid out bathroom. The only disappointment was that the rooftop bar was still not open. What on earth is taking so long?
We stayed 3 nights Reception - friendly and efficient . Room was ready an hour early Good location - near Tower of London. Good bus / tube location Room - lovely , spacious , quiet , great shower Great tv Comfy bed - would really have expected king size as standard in this type of hotel Our view was not good either Excellent shower Towels - 1 x bathsheet each & 1 x hand towel I would have liked a medium for hair Good hairdryer Good tea & coffee . Biscuits only there on first day. Breakfast - excellent quality . All staff members friendly and polite. I saw a chef going out of his way to make a little boy something not on the menu . Bar - relaxing and comfortable. Expensive like you’d expect . In the lift it says Roofbar but it’s not open yet . All in all excellent stay - would book again.…
Had a great 2 day stay in the Canopy by Hilton London City, staff were very friendly and rooms were very comfortable and modern. Was delighted with the little gift given to us to celebrate our wedding anniversary... was a really nice surprise.
Modern, clean and comfortable beds with good AC. Close to the tube and has good amenities and a good gym. Restaurant is ok, could have more healthy choices and more staff to be able to serve better. All in, I would stay here again.
This hotel was in a great spot for exploring and we didn’t feel far away from any where we wanted to go or anything we wanted to do. I’d definitely recommend the property for this. We checked in online so didn’t need to visit the desk but it did mean there was no welcome. The room was spacious and the bed and bedding were really comfy - fantastic pillows which is important for me. One big let down was the air-con unit giving off light. My advice to anyone, like me, who struggles with sleeping with a light in the room would be to not stay here… if you want the air conditioning on (to heat or cool) it will stay permanently illuminated and is very bright! I turned the air con off in the end to try and sleep but it just got too hot and there was no option to open a window. So had a really poor sleep experience despite the lovely bed. The room was well decorated but could do with a bit of a rearrange as reaching the blinds on the end window was nearly impossible due to the lamp/chair/table all stood in front. I’d seen a lot of people talking about room service but there was nothing on the information in the room or the booking about it so had no idea who was on offer. The info on the TV also said the restaurant was currently closed suggesting no food was available. The rooftop bar is still not open despite all the info saying due early 2022. It will be amazing once it is open I’m sure. The hotel had some great sustainability solutions including zip taps on each level for fresh water to avoid plastic bottles. Would have liked to see fresh milk in the fridge over plastic sachets for the same reason. Our tea / coffee supplies weren’t replenished over the days with cleaning so we had to keep asking reception for more. The bathroom was stylish and shower was great and I loved that the door featured a rail so you didn’t have to walk around/stretch to reach your towel. This was a great addition. The flush was a bit odd - you kind of had to press it a few times to pump it up/get the pressure to flush. Once you got Used to it it was fine. Checked out online smoothly but never received a receipt or anything as detailed so have had no confirmation of charges. Were able to leave bags - staff at the concierge desk were very helpful. Overall a good stay. A really lovely hotel with a few flaws. Anything they can do to alter the air con light will make the world of difference to sleep quality.…
This was a lovely stay. It's such a cool hotel. I loved how each floor had water dispensers so you could refill your hotel jug or own bottles. Friendly staff who always greet you. Easy to drop off luggage if you're too early to check in, also to leave if you're checked out but want to explore more. I had booked here as a surprise for my bestie and it was so lovely that they upgraded his room for his birthday. We didn't eat there but we did chill out in their lounge. The rooms are incredibly spacious, lovely views, very quiet and very easy to get to from the tube stations.
We stayed here for a week in August. Our son got married at Wilton Music Hall, and we wanted to be able to walk to various attractions. The location is great, with the Aldgate tube station very close by and many places to eat or pick up food. Walking to the Tower of London and Tower Bridge is easy, and we even walked back from the Tate Modern. The rooms are small, but honestly we were only there to sleep. We loved the ice and water in the hall.
Great service, especially Raluca @ reception! Modern vibes and great welcome by all. The room is very nicely decorated, the bar on the ground floor has a nice mood. Very hip and welcoming. Perfect for a business trip.
Just want to add to all the glowing reviews on here, this property is exceptional! From the friendly and welcoming team to the beautiful modern design it was such a wonderful experience and made our stay in London so relaxing. Highlights: Incredibly friendly team from the moment you walk in to the bar, the restaurant, the reception and concierge everyone was so welcoming and upbeat. The breakfast buffet is delicious and plentiful with all fresh food (none of the horrible processed continental breakfast junk) and constantly restocked so nothing is every empty and everything is very fresh. Every floor has a chilled filtered water tap by the ice machine and each room has a glass carafe to fill it up making it wonderful so you don't have to worry about buying water bottles (every hotel should start doing this it was brilliant and so convent to have right there on the floor) The location is just down the street from the Tower of London but a bit father from Big Ben, Buckingham Palace, etc which made it nice to return to a quieter area of the city after a full day out in the massive hustle and bustle. There are delicious restaurants nearby so no need to go far for dinner. There is a beautiful bar with relaxing areas to sit and enjoy a drink as well as a full coffee bar for an afternoon pick me up and the whole team running it are lovely. The rooms are wonderfully appointed with plush beds, sleek modern fixtures and soft lighting but with a British design to it. Overall I see how it has not been open long but is already up in the top ranking of all hotels in London. I would definitely stay again and highly recommend it to anyone coming to London!…
Stayed for 3 nights at this modern hotel. Our room was ready on arrival an we were generously given a room upgrade. Comfy bed and clean room. Great breakfast. Very frendly and helpful staff. The hotel is close to Aldgate Underground station, ideal for exploring London. I higly recommand.