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Mercure London Kensington

Agoda.comUS$115*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$138*
US$115*
Great Deal
US$117*
US$117*
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Mercure London Kensington
Mercure London Kensington
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1,491 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure London Kensington
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Showing 1,010: English reviews
Wales
Reviewed 1 week ago

We stayed from May 18th - 20th 2017. Welcome and service we received from Proscouia on Reception was exceptional. All staff were really helpful. Breakfast was great, rooms quite small as you'd expect in London. Overall a really positive stay - thanks

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Helpful?
Thank HowardJ16
Sonya Y, Operations Director at Mercure London Kensington, responded to this review

Thank you for taking your precious time to review your recent stay with us. Start your day with our delicious breakfast range. Wake up to freshly baked croissants, muesli, cereals, yoghurts, fresh fruits and juices for a healthy breakfast or for a hearty start of the day, why not try our full English breakfast with all the trimmings – eggs,...

Reviewed 1 week ago via mobile

The bar staff were excellent especially Mihaly who was really unbelievable he could not do enough for his guests the more I asked for the more he was pleased to help. Super hero Mihaly. The hotel was really good nice warm and very relaxing all in all a 5 star rating.

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Helpful?
Thank Gary L
Sonya Y, Operations Director at Mercure London Kensington, responded to this review

Thank you for taking your precious time to review your recent stay with us, I am delighted to hear you found the bar team excellent. It is a pleasure to hear you found the hotel really good, warm and welcoming. Our 4-star hotel offers an unbeatable combination of contemporary design, comfort and convenience for your stay. The hotel also has...

London, United Kingdom
Reviewed 1 week ago via mobile

They have nice bars and I will Come a gain and again I want to say thanks CLAUDIA she show me that's she care and help us to take our order she is the best and I will come again because of The nice service and we enjoyed our stay in the hotel thanks hope to visite soon.

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Helpful?
Thank sako567
Sonya Y, Operations Director at Mercure London Kensington, responded to this review

Thank you for taking your precious time to review your recent stay at Mercure London Kensington. Our location is fantastic for exploring the great City of London, visiting the sights, attractions and shopping district of the local neighbourhood Kensington and Chelsea. Your comments following your recent stay is very well received. I am delighted to hear you found the service...

Reviewed 1 week ago

good situation, several underground lines from Gloucesteroad station. Famille room comfortable. Staff efficient and kind. A very pleasant stay. I would recommend it for family : children are welcome. Breakfast fine, bar very convenient. Nadine Bailly Nadine Bailly

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Helpful?
Thank Nadine B
Sonya Y, Operations Director at Mercure London Kensington, responded to this review

Thank you for taking your precious time to review your recent four night stay at Mercure London Kensington. Our location is fantastic for exploring the great City of London, visiting the sights, attractions and shopping district of the local neighbourhood Kensington and Chelsea. We strive to ensure all guests have a memorable experience when staying with us, I am honoured...

Chicago, Illinois
Reviewed 2 weeks ago

During a 4-day tour of London we experienced an incredible amount of ineptitude. Had booked a twin room and received a king. The first attempt to accommodate us was toseparate the pillows to either side of the bed. The second time we asked we waited for the staff to take care of it and stood by to coach them about...

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Helpful?
2Thank tesa37561
Sonya Y, Operations Director at Mercure London Kensington, responded to this review

Thank you for taking your precious time to review your recent stay at Mercure London Kensington. I am sorry to hear you were disappointed with your recent stay, I can assure you this was not intentional. Your feedback is very important to us in order to allow us to improve. We take great pride in ensuring each and every guest...

A TripAdvisor Member
2 reviews
2 helpful votes
Reviewed 2 weeks ago via mobile

I would like to say big thank you to Claudia from the hotel bar for her hospitality. She is always very friendly, very helpful and she top it up with smile. I have been going to this hotel for coffee, sometimes for something stronger 😉and it always been very good and happy experience for me. So again Claudia thank you...

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Helpful?
Thank A TripAdvisor Member
Sonya Y, Operations Director at Mercure London Kensington, responded to this review

Thank you for taking your precious time to review your recent visit to Mercure London Kensington. It is wonderful to receive such fantastic feedback, your comments on the hospitality received from Claudia is wonderful. It is our pleasure to read your excellent feedback. We look forward to welcoming you back in the very near future. Kind regards, Sonya Young Operations...

Are, Sweden
Reviewed 2 weeks ago via mobile

We got excelent service from Mihaly, which was very helpful in the bar! Good prices and the room-quality absolutely acceptable. At all, peaceful and quiet area of the city but still close to most of the important things.

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Helpful?
Thank Konsulf
Sonya Y, Operations Director at Mercure London Kensington, responded to this review

Your comments are very well received by the whole team. Thank you for taking your precious time to review your recent stay with us. Your particular comments on the service delivered whilst in the bar are exceptional, thank you. The Mercure London Kensington Hotel is conveniently located in the Royal Borough of Kensington & Chelsea, within walking distance of Earls...

Playa de las Americas, Spain
Reviewed 2 weeks ago via mobile

As Accor member I always stay with Accor as I know the service they provide. We decided to visit London and we found the location very good. The hotel offer a different type of rooms , we booked a standard double and they have upgraded us to a bigger room. I was well impressed by the service upon check-in we...

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Helpful?
Thank chanalex123
Sonya Y, Operations Director at Mercure London Kensington, responded to this review

Thank you for taking your precious time to review your recent stay at Mercure London Kensington. Our location is fantastic for exploring the great City of London, visiting the sights, attractions and shopping district of the local neighbourhood Kensington and Chelsea. Thank you for your excellent feedback on the location, the service received by the whole team and the amenities...

Reviewed 2 weeks ago via mobile

I've stayed in this hotel for a three month period. The staff of this hotel are just perfect and are always eager to help whenever needed. I did feel like home. The hotel itself is convenient in location and everything is nearby. The hotel is constantly under improvements as i noticed, so small mini renovations and renewals are going on...

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Helpful?
Thank Mohammad A
Sonya Y, Operations Director at Mercure London Kensington, responded to this review

Thank you for taking your precious time to review your recent stay with us. I am delighted to hear you found the customer service great, the staff happy and overall your had a great stay. The hotel sits in one of the most sought-after parts of London, the Royal Borough of Kensington and Chelsea, with its world-renowned museums, exclusive shops...

Reviewed 2 weeks ago via mobile

Friendly, welcoming staff, very nice hotel with rooms typical of London hotels. Located in Kensington close to tube stations, major museums and easy access by road from the airport. Mihaly in the bar and desk staff all are very helpful.

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Helpful?
1Thank betarho
Sonya Y, Operations Director at Mercure London Kensington, responded to this review

Thank you for taking your precious time to review your recent stay at Mercure London Kensington. Your feedback on the welcoming staff, very nice hotel with fantastic convenient transport access is wonderful. Our location is fantastic for exploring the great City of London, visiting the sights, attractions and shopping district of the local neighbourhood Kensington and Chelsea. We strive to...

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11/06/2017 12/06/2017
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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
We currently have off site parking next to the hotel at £30 a day.(T&C- Subject to availability) ... more   less 

Additional Information about Mercure London Kensington

Address: 1A Lexham Gardens | Kensington, London W8 5JJ, England
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park , Paddington / Maida Vale
Price Range: RM643 - RM1,341 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure London Kensington 4*
Number of rooms: 82
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, ACCOR, Booking.com, Hotwire, Agoda, Priceline, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your Mercure London Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure London Kensington Hotel London
Hotel Style:
#322 Luxury Hotel in London
#341 Family Hotel in London
#348 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Mercure London Kensington staff and other travellers.
14 questions
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Questions? Get answers from Mercure London Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go for deluxe doubles for larger rooms”
amycol456, 23 May 2017 | Read review
“Try to avoid rooms near the lift - noisy”
HowardJ16, 20 May 2017 | Read review
“Don't assume that the room you booked will be the room you receive”
tesa37561, 13 May 2017 | Read review
“Make sure that the beds are big enough for 2 adults.”
495isabelf, 7 May 2017 | Read review
“The room was adequate for our stay with tea & coffee making facility plus a fridge. Hotel is ideally situated for the museums & shops. The downside was the car parking not enough at the hotel & roadside parking was expensive.”
R3292LUdavidb, 6 Apr 2017 | Read review
5 of 5
Agoda.com
US$115* /night
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MercureUS$117
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TripAdvisorUS$117
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Prices are for 1 room, 2 adults
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