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24/12/2017 25/12/2017
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    Mercure London Kensington

    1A Lexham Gardens | Kensington, London W8 5JJ, England
    011 44 20 7244 2400
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    24/12/2017 25/12/2017
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     2 people are viewing this hotel
    US$123
    US$110
    SAVE US$13
    US$117
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    Traveller (271)
    Room & Suite (236)
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    Overview
    • Excellent23%
    • Very good43%
    • Average20%
    • Poor9%
    • Terrible5%
    Travellers talk about
    “privilege room” (14 reviews)
    “earls court” (50 reviews)
    “cromwell road” (30 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Multilingual Staff
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    4.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,586)
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    11 - 15 of 1,086 reviews

    Reviewed 4 November 2017

    We stayed at this hotel for three nights and whilst it is not the best hotel in London, it was satisfactory for our purposes. The room was comfortable and clean, everything worked and it was big enough for us not to feel closed in. The...More

    Thank jc222
    Response from Victoria C, Manager at Mercure London KensingtonResponded 11 November 2017

    Thank you for taking the time for sending your feedback to us, I am delighted to receive your 4 star review, It is a pleasure to hear you found the team friendly and helpful. I was very happy to read that you enjoyed your stay...More

    Reviewed 1 November 2017

    The service was terrible. The staff at the reception were impolite and unprofessional. They couldn’t find our luggage and once found, they called us with a hand gesture in their back office to come and pick it up! The staff was unfriendly and never smiled...More

    Review collected in partnership with Accorhotels.com
    Thank Mak3112
    Response from Victoria C, Manager at Mercure London KensingtonResponded 11 November 2017

    I am sorry to read your comments, we take great pride in ensuring each and every guest has a positive and memorable stay with us. I am sorry to hear you found the service disappointing and the team unprofessional. I can assure you this was...More

    Reviewed 30 October 2017

    One of the reasons we chose this hotel of because of the transfer service they way the offer on this website. I send a email to the to verify it. They answered me quite quickly. Saying that they indeed offered it. They requested a de...More

    Review collected in partnership with Accorhotels.com
    Thank 764lucasa
    Reviewed 29 October 2017

    Here on business.. it does what you expect. It's not cheap but it is central London and its location is excellent. Reception were friendly and efficient and the room was small but self contained. Not somewhere I'd like to spend a lot of time but...More

    Thank 509Martin
    Response from Victoria C, Manager at Mercure London KensingtonResponded 30 October 2017

    Thank you for taking your precious time to review your recent stay with us. I am pleased to hear you found the hotel location excellent. The reception friendly and efficient and the room self contained. Your feedback is very well received. Kind regards, Victoria Crampton...More

    Reviewed 17 October 2017

    This is our first time to London, luckily we met a very nice friend named Imed, who worked in Mercure London Kensington. With his great and warm help for our detailed questions and issues, we had a really happy travel and a surprisingly good memory....More

    Thank Joe Z
    Response from Victoria C, Manager at Mercure London KensingtonResponded 18 October 2017

    Thank you for your excellent comments, I am delighted to hear you were impressed with the service and attention to detail. The Mercure London Kensington sits in one of the most sought-after parts of London, the Royal Borough of Kensington and Chelsea, with its world-renowned...More

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    About
    Amenities
    • Top amenities
    • Room Service
    • Bar/Lounge
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Bar/Lounge
    • Restaurant
    Details
    • Price range
    • US$115 - US$295 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #347 Business Hotel in London
    • #366 Luxury Hotel in London
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 82
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Hotels.com, Ctrip TA, Booking.com, Hotwire, Priceline, getaroom.com, TripOnline SA and HotelQuickly so you can book your Mercure London Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • South Kensington / Kensington and Hyde Park / Paddington / Maida Vale
    • Also Known As
    • Mercure London Kensington Hotel London
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    Traveller (271)
    Room & Suite (236)
    Dining (44)
    Hotel & Grounds (192)
    Bathroom (41)
    Business Centre & Event Rooms (10)
    Nearby
    South Kensington
    With its ivied mews, row upon row of Poppins-esque
    white washed mansions, and placid garden squares, it's
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    superb access to Hyde Park, Holland Park and
    Kensington Gardens, as well as the largely
    child-friendly and mostly free Museum Quarter (not to
    mention more major attractions like Royal Albert Hall)
    such charms are easy to make the most of. As welcoming
    ...More
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    Ask a question
    Questions & Answers
    dunkleys2016
    16 November 2017|
    AnswerShow all 3 answers
    Response from MaryPSydney | Reviewed this property |
    its best to email them
    0
    Votes
    BrightonMarble
    7 November 2017|
    AnswerShow all 4 answers
    Response from bakerman2017 | Reviewed this property |
    There are several car parks in Kensington area; NCP Royal Garden Hotel NCP London Broadwood Terrace Indigo Hornton Street You can find more on internet.
    1
    Vote
    Hernan G
    7 June 2017|
    Answer
    Response from Z7468QUjohnc | Reviewed this property |
    I totally agree with Hernan G.s sentiments. The staff (at present)are great, courteous and professional
    0
    Votes
    Room Tips
    "Just don't go there in the winter."
    Read review
    "Book a privilege room on 6th floor very quite no disturbance from above."
    Read review
    "Smart and clean but grumpy night staff"
    Read review
    "Our rooms were very clean and well appointed. Beds and pillows very comfortable. A great little hotel."
    Read review
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