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Mercure London Kensington

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Mercure London Kensington
Mercure London Kensington
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1,392 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure London Kensington
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Showing 931: English reviews
Peterborough, UK
Reviewed 20 January 2014

Just returned from a weekend in London and was pleasantly surprised by the quality of the hotel. I guess it helps it being a modern building. Booked a Superior size room - well it was the sale so thought why not! Approx 10mins walk from Gloucester Rd tube and in a quiet area, although we had a front facing room,...

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Helpful?
1Thank AndrewT
Linforth, Manager at Mercure London Kensington, responded to this review

Dear Andrew T, Thank for choosing Mercure Kensington hotel for your weekend in London. I am very pleased to see that you enjoyed your stay with us and have found our services, location and quality up to your expectations. We look forward to welcome you back on many future occasions. Best Regards, Raquel Noguiera, Duty Manager

Winchester
Reviewed 20 January 2014

Review collected in partnership with Accorhotels.com
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Thank osterley
Linforth, Manager at Mercure London Kensington, responded to this review

Paris, France
Reviewed 20 January 2014

This hotel is well located, very near of Earl's court station. Clean and confortable bedrooms, very generous breakfast. Employees are pleasant, a special thank you to Justyna and Jekaterina who have been very welcoming and helpful!

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Helpful?
Thank Emma C
Linforth, Manager at Mercure London Kensington, responded to this review

Dear Emma C, Thank you for your great review. Our aim is to deliver memorable stays and we are pleased to see that we have succeeded in your case. We look forward to welcoming you back on many future occasions. Best Regards, Raquel Nogueira Duty Manager

Manchester, United Kingdom
Reviewed 19 January 2014

Review collected in partnership with Accorhotels.com
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Thank Tony K
Linforth, General Manager at Mercure London Kensington, responded to this review

Lausanne, Switzerland
Reviewed 13 January 2014

I stayed there for 3 nights. The service was really good, the room was good with a very confortable bed. The only problem was the soundproofing of the rooms. Every night I heard my neighbors. It was not that bad :-) but the main problem was during the morning. I could heard the cleaning ladies slamming the doors et shying...

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Helpful?
Thank Adrien B
Linforth, Duty Manager at Mercure London Kensington, responded to this review

Dear Adrien, Thank you for your review. We are aware that some of our bedrooms have soundproofing issues and we are terribly sorry for the inconvenience caused. I can confirm that this issue is in the process of being resolved. Your comments regarding our housekeeping staff come as a surprise since most of the guest compliment us on quietness that...

Los Angeles, California
Reviewed 7 January 2014

I have to give the Mercure London Kensington Hotel 4-stars because it's so difficult to find a clean, good hotel under £100 a night in London. We got a superb price at £89. I remember a year ago this hotel used be under another name and was really bad until it got renovated under new ownership. Everything is now new...

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Helpful?
Thank candidreview
Linforth, Duty Manager at Mercure London Kensington, responded to this review

Dear Candidreview, Thank you for taking time to post your review. I am delighted to read that you enjoyed your stay with us and you found our location suitable for you. We look forward to welcoming you back to our hotel. Kindest Regards, Raquel Nogueira Duty Manager

Sheffield, United Kingdom
Reviewed 4 January 2014

I am a doctor who lives and works in South Yorkshire - Uk.I travel most of the time to London for holidays and sometimes workshops and conferences.Mercure Hotel is very nice and comfortable hotel.I stayed in many hotels in London as Cumberland in Marble Arch and Hilton Kensington ,but I found my room in Mercure more comfortable and I really...

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Thank Doctor2014
Linforth, General Manager at Mercure London Kensington, responded to this review

Dear Doctor2014, Thank you for your review. We are delighted to read that you enjoyed your stay and found our room very comfortable. Your positive comments will be shared with Corina who I am sure will be encouraged to continue providing excellent service. We look forward to welcoming you back in the near future. Kindest regards, Georgiana Pusnava Hotel Manager

London
Reviewed 4 January 2014

Hotel was neat and tidy, double room was very small but bathroom was great and recently updated. breakfast was fantastic with a lot to choose from and very fresh. The real plus was the staff.....they were fantastic and were a great help. Jekaterina and Corinna were absolutely brilliant and could not do enough to help, it is staff like this...

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Thank Glenn D
Linforth, General Manager at Mercure London Kensington, responded to this review

Dear Glenn D, Thank you for taking the time to post your review following your recent stay at Mercure London Kensington. We are pleased to read that you enjoyed your stay and was impressed with our staff, particularly Jekaterina and Corina. We look forward to welcoming you back in the near future. Kindest regards, Georgiana Pusnava Hotel Manager

Perth, Australia
Reviewed 2 January 2014

We found this was a good hotel for us as it is close to underground stations, walking distance from Sainsburys (grocery store) and a laundromat, and very easy to make your way back to from wherever you go during the day. The staff were excellent, one receptionist in particular was outstanding, extremely helpful and friendly and went out of her...

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Helpful?
Thank Nicole C
Linforth, General Manager at Mercure London Kensington, responded to this review

Dear Nicole C, Thank you for taking the time to post your review. We are pleased to read that our location was suitable and your found our receptionist extremly helpful and friendly. I was disappointed to read about the inconvenience experienced with the shower and would like to offer my sincere apologies. We look forward to welcoming you back in...

Egham, United Kingdom
Reviewed 31 December 2013

Review collected in partnership with Accorhotels.com
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Thank Xiya Q
Linforth, Duty Manager at Mercure London Kensington, responded to this review

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
We currently have off site parking next to the hotel at £30 a day.(T&C- Subject to availability) ... more   less 

Additional Information about Mercure London Kensington

Address: 1a Lexham Gardens | Kensington, London W8 5JJ, England
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park , Paddington / Maida Vale
Price Range: RM555 - RM1,100 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure London Kensington 4*
Number of rooms: 82
Reservation Options:
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Also Known As:
Mercure London Kensington Hotel London
Hotel Style:
#319 Luxury Hotel in London
#341 Family Hotel in London
#348 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Mercure London Kensington staff and other travellers.
14 questions
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Questions? Get answers from Mercure London Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room is pretty small.”
 of 5 bubbles genivals2017, 23 Feb 2017 | Read review
“rooms facing away from the road are probably quieter, although I can't say that we were disturbed by traffic noise in our room”
 of 5 bubbles royw326, 2 Feb 2017 | Read review
“Worst ever in my life”
 of 5 bubbles cesarg239, 31 Jan 2017 | Read review
“Ask for a room away from the main road if you are easily disturbed”
 of 5 bubbles kissfreek, 29 Jan 2017 | Read review
“Go for an up grade to a larger room”
 of 5 bubbles lizanneSurrey, 29 Jan 2017 | Read review
5 of 5