We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sofitel London St James

Hotels.comUS$312*
View Deal
#25 of 1,063 Hotels in London
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$492*
US$312*
Great Deal
US$352*
US$492*
US$312*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Sofitel London St James
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

3,880 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sofitel London St James
See the most recent reviews
Showing 2,623: English reviews
Paris, France
Reviewed 26 December 2012

There is an awful lot of luxury hotels in London. However, Sofitel is one of the best. I did not chose it because of its location -which is exceptional-, of because of its rates. No, the area where Sofitel StJames really makes a difference is the attention to detail. The quality of service there is one of the best in...

 Report
Helpful?
Thank stephane a
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I could not feel prouder of my whole team when reading your feedback. It is such a praise to our high standards of service. Thank you so much for mentioning it. Indeed we pay special attention into details which are not as a matter of fact. Everything is important when you are away from home. We were delighted to provide...

Houston, Texas
Reviewed 26 December 2012

Just back from a quick pre-Christmas trip to London. First stay at the Sofitel. Will not be our last as the hotel has most everything one could ask for. Location is excellent. Three blocks from Picaddilly, two blocks from Trafalgar Square. Walking distance to most all the theaters, museums, sights and to great restaurants. The room was fairly large and...

 Report
Helpful?
1Thank fjbuck
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am most glad to hear that you have enjoyed your stay with us. I thank you for mentioning Sarah, Oliver, and Joe in your feedback. It is extremely rewarding for the team to get such gratitude from our guests. We then look forward to your second stay at Sofitel London St James. I hope that you will make it...

Warminster, Pennsylvania
Reviewed 26 December 2012

This is one of the best Hotels, i have ever stayed in. The location is convenient 2 blocks away from Piccadilly circle and close to all attractions in London. the staff was warm, helpful and welcoming. The accommodation were what to expect for a 5 star hotel. Definitely will stay here again when i return to London.

 Report
Helpful?
Thank Eduarpsu
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am extremely thankful to you for pointing Sofitel London St James out as one of the best hotels you have ever been to. This means a lot to the team and I! We genuinely look after our guests and love to indulge them. We look forward to welcoming you back soon. A bientôt, Denis

Suffolk
Reviewed 24 December 2012

Service has improved greatly here, particularly in the bar where it was rather off-hand. Reception and Hall Porter staff are superb. Restaurant is good, but you need to work hard to be shown the full range of menus. And why serve Scottish beef when the finest beef in the world is available just up the road in East Anglia? Overall...

 Report
Helpful?
Thank ManInSeat42
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am truly glad to hear that you have enjoyed so much your stay at Sofitel London St James. We try our utmost to indulge our guests and to provide them with our undivided attention. We look forward to welcoming you back. Au revoir, Denis

MANCHESTER
Reviewed 22 December 2012

 Report
Helpful?
1Thank BLITZNBOBS
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Antwerpen
Reviewed 21 December 2012

Having stayed at many hotels in London over the years I can honestly say Sofitel St. James more than deserves its 5 star rating. A hotel where you actually feel a guest, are treated like a guest and where all the staff (from doorman, reception to housekeeping) are friendly and professional in every respect. The rooms are stylish, comfortable and...

 Report
Helpful?
2Thank helena_rich
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

The team and I felt very proud while reading your extremely positive feedback. We were truly glad to provide you with our high level of services. We love to indulge all of our guests and we do it in a genuine way. I am glad to hear that once again Sofitel Luxury Hotels has achieved its goal in taking you...

Reviewed 19 December 2012

I had an amazing time at this fine hotel. I will definitely stay there again. It has the best restaurant with the friendliest staff I have met in a long time. The concierge at this hotel is amazing. Some of the ladies at reception can be a little friendlier though!

 Report
Helpful?
2Thank TebogoRamatjie
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

We were thrilled by your feedback and the team and I thank you for that. We truly felt proud of ourselves in hearing that we have provided you with an amazing service. Thank you so much! Indeed our Concierge are a true asset to the hotel. We look forward to your next visit. A bientôt, Denis

A TripAdvisor Member
Southampton, United Kingdom
1 review
1 helpful vote
Reviewed 18 December 2012

This was my second stay at the Sofitel London St James ('Classic Room' this time, 'Superior Room' last time). Although the 'Classic Room' is the lowest class of room at this hotel, I found it to be comfortable, clean and welcoming. The staff are generally eager to please and do a good job. The breakfast was one of the best...

 Report
Helpful?
1Thank A TripAdvisor Member
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am really glad to hear that your second stay was quite enjoyable at Sofitel London St James. The Executive Chef and I felt truly proud when reading your feedback about the "best breakfast you have ever had in a hotel". I will obviously pass your positive impressions on to my whole team. We look forward to your third stay...

Oslo, Norway
Reviewed 17 December 2012

This is an excellent hotel, great location, wonderful beds and warm and friendly staff. The breakfast is also very good, served in the beautiful restaurant. I have used this hotel on for business, but I would be more than happy to bring my family here! Cathrine, Oslo, Norway

 Report
Helpful?
1Thank Cathrine M
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you for praising Sofitel London St James! It is always a pleasure to hear how happy are our guests when they stay with us. We put a lot into satisfying all of our guests and we do it in a genuine way. We then look forward to welcoming you together with your family. Au revoir, Denis

Reviewed 16 December 2012

Without doubt the worst hotel I have stayed in for several years. I travel the world almost constantly and this hotel is spectacularly over priced with rude and ineffective staff. I am paying £400 per night and this morning had to wait 25 mins for a table for breakfast as the restaurant is too small to house all the guests....

 Report
Helpful?
5Thank mcc1968
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you for your feedback and am truly sorry to hear about the inconvenience caused with our slow service for breakfast. Please allow me to express my sincerest apologies for the challenge you have experienced as this does not reflect at all our normal standards of service. I will obviously review this issue with the restaurant manager in order...

1,288 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (908)
Viewed
Dining (59)
Viewed
Hotel & Grounds (151)
Viewed
Bathroom (94)
Viewed
Room/Suite (237)
Viewed
View from Room (21)
Viewed
Business Centre/Function Rooms (4)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (1)
Viewed
1:34
Videos (1)
Viewed
Other (339)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (318)
Viewed
Amenities (86)
Viewed
Dining (15)
Viewed
Standard Room (124)
Viewed
The Hotel (93)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (62)
Viewed
View from Room (1)
Viewed
Business Centre/Function Rooms (17)
Viewed
Pool/Beach Area (9)
Viewed
Family/Play Areas (1)
Viewed
Hotel & Grounds (6)
Viewed
Bathroom (3)
Viewed
Room/Suite (11)
Viewed
Dining (12)
Viewed
Other (2)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these London hotels
Trafalgar Square / Embankment
Haymarket Hotel
Haymarket Hotel
#8 of 1,063 in London
777 reviews
St. James's
The Stafford London
The Stafford London
#29 of 1,063 in London
1,119 reviews
Soho
The Piccadilly London West End
Show Prices
Show Prices
Show Prices
Westminster
Conrad London St. James
Conrad London St. James
#49 of 1,063 in London
2,870 reviews
Trafalgar Square / Embankment
Amba Hotel Charing Cross
Amba Hotel Charing Cross
#19 of 1,063 in London
3,597 reviews
Soho
Cafe Royal Hotel
Cafe Royal Hotel
#48 of 1,063 in London
1,194 reviews
Show Prices
Show Prices
Show Prices

Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon," an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Region: United Kingdom > England > London > St. James's
Price Range: RM1,511 - RM3,298 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Hotels.com, Booking.com, Orbitz, Hotwire, Travelocity, Expedia, Cheap Tickets, TravelUp, Priceline, Cancelon, getaroom.com, HotelQuickly and Hotel.de so you can book your Sofitel London St James reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#13 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#25 Luxury Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sofitel London St James staff and other travellers.
26 questions
Ask a question
Adelaide, Australia
9 months ago
Rio de Janeiro, RJ
4 months ago
10 months ago

See all questions (26)

Questions? Get answers from Sofitel London St James staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the 5th floor, very quiet”
jsummerall, 18 May 2017 | Read review
“Rooms facing the square have a nicer outlook, but all rooms I would think are quiet”
H7675XNdavids, 12 May 2017 | Read review
“I like a room closer to the elevators.”
imadnsh, 12 May 2017 | Read review
“Room facing Regent St and Pall Mall was excellent in terms of view, natural light, ambience”
khardy478, 10 May 2017 | Read review
“The standard room was perfect and very cosy, we where on the fourth floor, which was very calm.”
GKD64, 10 May 2017 | Read review
5 of 5
Hotels.com
US$312* /night
View Deal
SofitelUS$352
TravelocityUS$312
getaroom.comUS$492
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates