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Sofitel London St James

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#31 of 1,080 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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3,698 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel London St James
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Showing 2,507: English reviews
Melbourne, Australia
Reviewed 10 July 2012

Excellent, well equipped room, friendly, helpful staff, good and not expensive (by London standards) breakfasts, quiet but in a very good location. Would not hesitate to stay there again.

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Helpful?
1Thank bixkut
Management response:

You have sum up all of our key assets and I thank you for such great a feedback. I am truly glad to hear that you have had an enjoyable experience with us. I look forward to welcoming you back at Sofitel London St James. Kind regards, Denis Dupart General Manager

Cheshire
Reviewed 10 July 2012

Loved our time here, staff and service were wonderful and the food was divine. The room was immaculate - will definatey stay again.

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Helpful?
Thank Angelica_999
Management response:

Thank you for posting your positive feedback onto TripAdvisor. We have tried and fulfill Sofitel London St James with French elegance and English tradition. I am happy to hear that you have enjoyed every moment spent with us. I look forward to your next visit. Warm regards, Denis Dupart General Manager

San Francisco, California
Reviewed 9 July 2012

I went to afternoon tea at the St James Rose Lounge & Bar with 4 friends and we had a wonderful experience. The good was absolutely delicious, the harp player fantastic and the staff unparalleled. I have some food allergies and they were so accommodating and thoughtful. I was particularly impressed with Oyo and Greg who provided outstanding service. If...

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Helpful?
Thank Stephanie Y
Management response:

I am very thankful for your kind words. I obviously shared your positive feedback with the St James Bar team who were extremely pleased to have fulfilled your expectations. We genuinely love to pamper all of our guests. And when you come for an Afternoon Tea, the enchantment is complete with the warm atmosphere, the harpist, and the devoted service....

Tampa, Florida
Reviewed 3 July 2012

With so many hotel choices in London, I had never considers fthis hotel. It ended up being a last m ute choice (limited availability), but it turned out to be a nice choice. The location is great, in the middle of everything. The rock we ere nicely decorated and we had a nice marble bathroom with separate tub and shower....

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Helpful?
Thank faarias
Management response:

I am happy to hear that you have had enjoyable moments during your first stay at Sofitel London St James. We try and deliver the best level of service. Each and every guest is a host for us, not a customer. I am looking forward to your next visit. Best regards, Denis Dupart General Manager

newcastle
Reviewed 3 July 2012

Our friends have been visitors here for years and we decided to have a change. We usually stay at the Intercontinental in Park Lane which we love. We were glad we did. Fantastic location just a few mins walk from Picadilly Circus. We stayed using our Avios points and we still received fantastic service and a lovely room. Fabulous comfortable...

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Helpful?
Thank tedsmammy
Management response:

I am truly pleased with your feedback and I thank you for that. Indeed we genuinely love to look after all of our guests and I am happy to hear that you have felt it. We have tried and make a gem of each and every area in the hotel. The Rose Lounge is one of them. It is a...

Melbourne, Australia
Reviewed 1 July 2012

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Thank Gracie747
Management response:

Nhulunbuy
Reviewed 1 July 2012

The reception was at the st James was professional and genuinely friendly for us as we entered the beautifully decorated lobby. the St James is an elegant hotel, full of European charm. The room was perfect for our needs with a spacious bathroom, plenty of wardrobe room and the best bed we slept in for the entire trip across the...

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Helpful?
Thank NhulunbuyGeoff
Management response:

We love to indulge our guests. We genuinely look after them. I am glad to hear that we have achieved our aim. I can tell that MyBed, the unique bed concept implemented by Sofitel Luxury Hotels, has taken you to sleep onto fluffy-like clouds. Indeed guests ususally love this concept. I look forward to your next visit at Sofitel London...

Munich, Germany
Reviewed 29 June 2012

Great hotel for seeing the sights of London. Close to Piccadilly and Trafalgar Sq. Rooms well equipped bur small. Very nice restaurant and helpful staff

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Helpful?
Thank David011158
Management response:

I am truly happy to hear that you have had a very pleasant stay at Sofitel London St James and I thank you for pointing this out onto TripAdvisor. I am looking forward to your next stay in order to offering you our undivided attention. Best regards, Denis Dupart General Manager

Zurich, Switzerland
Reviewed 26 June 2012

I was travelling to London for a conference. I stayed for two nights. The Sofitel St James is very nicely located close to Picadilly Circus. It is a well run hotel with very friendly and helpful staff at the reception, but also in the restaurant. The quality of the food in the hotel restaurant was good at a reasonable price...

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Helpful?
1Thank Phil D
Management response:

Your entire satisfactin is our utmost reward and I thank you for your positive feedback on TripAdvisor. I am mostly pleased to hear that we provided you with a great level of services and that you have enjoyed your meals at our restaurant The Balcon. We all look forward to your next stay at Sofitel London St James. Best regards,...

Warsaw, Poland
Reviewed 26 June 2012

It was my second time staying in Sofitel St. James and again I had a great experience. The hotel is very centrally located with easy walking access to many locations and at the same time it is not at the most busy street. My room was very clean, nicely decorated and of decent size (had no view but you have...

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Helpful?
1Thank Alex_PL
Management response:

I was a pleasure to welcome you for the second time at Sofitel London St James. We pride ourselves in serving all of our guests in the most genuine way. I am glad to read that our standard of services has met your expectations. We look forward to your next visit. Best regards, Denis Dupart General Manager

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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon," an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Region: United Kingdom > England > London > St. James's
Price Range: RM1,335 - RM2,253 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, ACCOR, Priceline, Cheap Tickets, Hotels.com and Jetsetter so you can book your Sofitel London St James reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#13 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#30 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London St James staff and other travellers.
24 questions
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Adelaide, Australia
5 months ago
6 months ago
Orange County, California
Essex, United Kingdom

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Questions? Get answers from Sofitel London St James staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room.”
 of 5 bubbles lacba, 9 Jan 2017 | Read review
“Ask for a quiet room, but one with a view. We got a quiet room, but it looked directly at the hotel next to us”
 of 5 bubbles lizjyok, 8 Jan 2017 | Read review
“Our room was 226 and was very quite but with no view.”
 of 5 bubbles jasonotte, 2 Jan 2017 | Read review
“Lowest price rooms can be really bad and not worth it”
 of 5 bubbles TravelWithKids2, 28 Dec 2016 | Read review
“We stayed in a junior suite which was really lovely on the third floor at the front of the hotel. We had a wonderful view.”
 of 5 bubbles , 23 Dec 2016 | Read review
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