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Sofitel London St James

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#29 of 1,077 Hotels in London
Certificate of Excellence
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3,643 Reviews from our TripAdvisor Community

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Showing 2,477: English reviews
Singapore, Singapore
Reviewed 9 June 2012

2 minutes walk from Picadilly, while being on the quiet Waterloo Place, that's a hard to beat location for London! As often in London, room size is too small. Managed to get a very good rate, paid less than 150 GBP so this is fine, but I would feel poor value for money if I paid the rack rate for...

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Helpful?
1Thank Jeremy1985
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am happy to hear that you have appreciated our central yet quiet location at the very heart of London. Regarding the size of your room may I suggest you to book a higher room category on your next stay so you feel more comfortable in a larger space. I can tell that Sofitel Luxury Hotels has once again achieved...

Castiglione Delle Stiviere, Italia
Reviewed 6 June 2012

I spent 3 nights at sofitel hotel and I found it wonderful..very nice bedroom, clean and full of conforts, waitress came before sleeping to bring bottles of water and prepare the sheets for the night and I found this piece of attention really nice. The tea room was really romantically furnished and the hotel ladies' room clean, perfumed and adorned...

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Helpful?
Thank fravilli
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you for your kind feedback. Indeed our aim is to constantly enchant our guests and we do it with passion. I look forward to welcoming you back to our centrally located Sofitel London St James. Warm regards, Denis Dupart General Manager

albury, new south wales, asutralia
Reviewed 5 June 2012

We travel from Australia and stay in London each year. Recently we stayed at Sofitel London St James, from the time we arrived from the door man, check in staff, everyone - the experience was wonderful. The bed was to die for, so comfortable, the location is excellent. The restaurant is soooo good!!. Our son is living in London doing...

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Helpful?
1Thank maree c
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am really glad to hear that all Sofitel London St James's staff members have enchanted you during your last stay. Satisfying our guests is a genuine pleasure for us. We have put a lot into our newly refurbished restaurant, The Balcon. The Chef, Vincent Ménager, is truly pleased to have offered to you and your family the freshiest seasonal...

southampton
Reviewed 4 June 2012

We stayed at the Sofitel in St James due to it's position and our experience of previous hotels within the Sofitel brand. It was our wedding anniversary and so we were looking for a memorable experience. I am delighted to say we were not dissapointed in any way. The staff were welcoming on arrival and followed this through with very...

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Thank parvs4
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Delivering high standard of services is our pleasurable priority. We love to indulge our guests, we cannot help it. I am truly glad to hear that we achieved our aim in delivering to you such memorable a stay! We all look forward to welcoming you back at Sofitel London St James. Warm regards, Denis Dupart General Manager

An Accor traveller
Howden
Level Contributor
8 reviews
8 hotel reviews
4 helpful votes
Reviewed 31 May 2012

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Thank An Accor traveller
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Adelaide, Australia
Reviewed 30 May 2012

We stayed as a family in the Edith Adams suite and the adjoining room for 5 nights. Our rooms weren't ready when we arrived at lunchtime but the staff offered us a complimentary lunch while we waited. They immediately made us feel welcome, and that hospitality continued throughout our stay - they were always helpful, cheerful, polite, hospitable, and never...

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Thank jeff r
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I was extremely pleased to read your positive feedback and I thank you for that. It is such a joy to hear our guests satisfaction. Our genuine aim is indeed to offer memorable and enchanted experiences. One of our other assets is also our central yet quiet location in the very heart of London at walking distance from the main...

Sydney Australia
Reviewed 29 May 2012

In early May we enjoyed four days at this outstanding property. Our luxury room, 318, was a decent size for the centre of London and had all the expected style, high quality finishing and amenities. In was nice to find that the window could be opened so we were able to enjoy some fresh air in the room. Although the...

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1Thank yns_10
Melbourne
Reviewed 29 May 2012

I have now stayed at this hotel three years running and what distinguishes it from other hotels is the outstanding service. I am always made to feel so welcome by all the staff. The location cannot be bettered especially if you are interested in the Weat End theatres. The rooms are spacious and have every modern appliance imaginable. The bed...

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Thank Arnold1004
Ocala, Florida
Reviewed 26 May 2012

This hotel surpassed any review I read-and happily so! Great location superb staff wonderful well designed rooms; very quiet, extremely accomodating concierge, great Spa, delicious food, What a 5 star really should be. I will definately be back-feels like home away from home. Attention to detail just perfect! The concierge selected a restaurant for me last evening (Avenue) a few...

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1Thank imgellen
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

Thank you very much for your lovely feedback. I am delighted that your stay at Sofitel London St James was such a success and that you appreciated the “superb” staff as well as the design and comfort of your room I am glad to hear that the central London location also complimented you stay. Thank you for the special mention...

Rio de Janeiro, RJ
Reviewed 26 May 2012

As a 'non-corporative traveler'( I pay my bills) I am alway aprehensive in making reservations in 5-star hotels because I may not get what I payed for, but that was not the case in Sofitel St James. I spent 6 nights and services were great: laundry, housekeeping, roomservice, great gym and excellent breakfast (not inccluded but worth). The room was...

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1Thank worldwideleo
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you for your feedback. I am pleased to hear that you enjoyed your stay at Sofitel London St James and that you made the most of our different services. Even with our very central London location guests can enjoy a very quiet night sleep. We look forward to welcoming you back very soon. With my best regards, Denis...

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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon" , an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Region: United Kingdom > England > London > St. James's
Price Range: RM1,333 - RM3,405 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with Amex, Hotels.com, Booking.com, Cheap Tickets, Priceline, Travelocity, ACCOR, Odigeo and Jetsetter so you can book your Sofitel London St James reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#13 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#29 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London St James staff and other travellers.
22 questions
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Questions? Get answers from Sofitel London St James staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking Pall Mall and Waterloo are all good and surprisingly quiet”
 of 5 bubbles martinsO1228QJ, 6 Dec 2016 | Read review
“All rooms are nice but the suites are excellent”
 of 5 bubbles 820sharronm, 6 Dec 2016 | Read review
“See if you can get a room on the higher floors”
 of 5 bubbles juliep970, 3 Dec 2016 | Read review
“I told the hotel my needs and they picked the perfect room”
 of 5 bubbles 599nikkiv, 14 Nov 2016 | Read review
“I felt the rooms were too small and too cramped woth heavy furniture”
 of 5 bubbles brownpina, 3 Nov 2016 | Read review
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