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Sofitel London St James

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#29 of 1,089 Hotels in London
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Sofitel London St James
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3,791 Reviews from our TripAdvisor Community

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Showing 2,564: English reviews
Sydney, Australia
Reviewed 13 June 2012

Couldn't have picked a better locaion to stay in London. Close to so many major attractions including Piccadilly Circus, Leicester Square and Trafalgar Square. Ideal for taking in a show or a longer break to sample everything London has to offer. Expensive but worth the money, a real treat. Staff and level of service were excellent and the breakfast has...

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Helpful?
Thank Crowey_12
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

It is such a delight to read our guests' satisfaction. I thank you for your kind words regarding our high level of services as well as the helpful and attentive staff. We love to indulge all of our customers! I sincerely look forward to welcoming you back at Sofitel London St James upon your next stay in London. Best wishes,...

Dawlish, United Kingdom
Reviewed 12 June 2012

This is a lovely hotel ; a genuinely luxury establishment. Delightful staff, lovely decor and great beds. However, given its expense and its reputation, my own experience left me feeling like I'd been short-changed. As most other reviewers have said, its brilliantly located for central London and near to Trafalgar Square, Piccadilly Circus and lots of tourist attractions. However, three...

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1Thank DawlishRed
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you very much for your positive feedback regarding the high standard of services delivered by all Sofitel London St James ambassadors. I am also glad to hear that you have had an overall enjoyable experience with us. I sincerely apologize for the trouble caused with the flooding shower. I am very surprised to hear about that because it...

Cologne, Germany
Reviewed 12 June 2012

this is a luxury hotel in the middle of everything! Rather expensive but you pay what you get! I love the french flair with the english class. when I am in London I book the Sofitel!

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1Thank Johan V
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you for those kind words with regards to our high standard of services. Indeed we have joined together the English tradition and the French "Art de vivre". A charming and enchanting fusion of the very best attributes of both cultures. I am sincerely glad to hear that you have enjoyed and will keep enjoying each and every magnifique...

Suisse
Reviewed 11 June 2012

What a find! Sofitel St. James is located a 5 minutes walk from both, Piccadilly and Trafalgar Square. St. James and Green Park are only a few steps away. The early 20th century building formerly housed a bank and was transformed into a hotel only in 2002. The hotel reflects the usual Sofitel French Art Deco style. Bar, restaurant and...

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1Thank ibex59
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you for recommending Sofitel London St James to TripAdvisor surfers either for leisure or business purposes. Your satisfaction is our utmost reward. I look forward to your next visit very soon. Warm regards, Denis Dupart General Manager

Buenos Aires
Reviewed 11 June 2012 via mobile

We accomodated during five days in a superior room. It was a spacious one with an excellent bed, plenty of space and an excellent bathroom. Perhaps the best of the hotel, besides it excellent location (very central but at the same time in a quiet street), was the breakfast itself and the place where it was served. Highly recommended.

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1Thank gandalff
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am so glad to hear that you had such an excellent time with us at Sofitel London St James. The Chef, Vincent Ménager, and myself are grateful for your mentioning the delicious breakfast served at our restaurant "The Balcon". Indeed we proud ourselves in offering the seasonal freshiest products on the market. We look forward to having you back...

Paris, France
Reviewed 11 June 2012

I stayed at the Sofitel St James for a business trip, as a member of the team for an event organised in the hotel during 3 days. The experience was just great, the banqueting manager and all the Sofitel team were very professional and reactive to help us during the 3 days and nights. The room was really nice (i'd...

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1Thank Deborah P
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

It was a pleasure having you and the group you were part of at Sofitel London St James. We try and do our utmost to fullfil all of our guests expectations and I am glad that, on this occasion, we have achieved our aim. We then look forward to welcoming you back. Best regards, Denis Dupart General Manager

Bucharest, Romania
Reviewed 9 June 2012

A beautiful place in London.For me is "to be or not to be " Sofitel.

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1Thank PANTARUDAN
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you for this tremendous compliment. I am most happy to hear that Sofitel London St James cannot be overlooked. I am sincerely grateful for your advising guests to come over to the hotel. All Sofitel London St James ambassadors and myself look forward to welcoming you back. Best regards, Denis Dupart General Manager

Singapore, Singapore
Reviewed 9 June 2012

2 minutes walk from Picadilly, while being on the quiet Waterloo Place, that's a hard to beat location for London! As often in London, room size is too small. Managed to get a very good rate, paid less than 150 GBP so this is fine, but I would feel poor value for money if I paid the rack rate for...

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1Thank Jeremy1985
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am happy to hear that you have appreciated our central yet quiet location at the very heart of London. Regarding the size of your room may I suggest you to book a higher room category on your next stay so you feel more comfortable in a larger space. I can tell that Sofitel Luxury Hotels has once again achieved...

Castiglione Delle Stiviere, Italia
Reviewed 6 June 2012

I spent 3 nights at sofitel hotel and I found it wonderful..very nice bedroom, clean and full of conforts, waitress came before sleeping to bring bottles of water and prepare the sheets for the night and I found this piece of attention really nice. The tea room was really romantically furnished and the hotel ladies' room clean, perfumed and adorned...

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Thank fravilli
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I thank you for your kind feedback. Indeed our aim is to constantly enchant our guests and we do it with passion. I look forward to welcoming you back to our centrally located Sofitel London St James. Warm regards, Denis Dupart General Manager

albury, new south wales, asutralia
Reviewed 5 June 2012

We travel from Australia and stay in London each year. Recently we stayed at Sofitel London St James, from the time we arrived from the door man, check in staff, everyone - the experience was wonderful. The bed was to die for, so comfortable, the location is excellent. The restaurant is soooo good!!. Our son is living in London doing...

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1Thank maree c
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am really glad to hear that all Sofitel London St James's staff members have enchanted you during your last stay. Satisfying our guests is a genuine pleasure for us. We have put a lot into our newly refurbished restaurant, The Balcon. The Chef, Vincent Ménager, is truly pleased to have offered to you and your family the freshiest seasonal...

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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon," an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Region: United Kingdom > England > London > St. James's
Price Range: RM1,510 - RM2,678 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Despegar.com, Agoda, ACCOR, Priceline, Travelocity, Cheap Tickets and Jetsetter so you can book your Sofitel London St James reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#12 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#29 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London St James staff and other travellers.
25 questions
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Adelaide, Australia
7 months ago
Rio de Janeiro, RJ
2 months ago
8 months ago
Orange County, California

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Questions? Get answers from Sofitel London St James staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 rms-2 categories-both great;views limited to streets/bldgs-don’t worry re cat/location. Only 6 floors-all rms equally convenient/quiet”
 of 5 bubbles SuthinFoodie, 8 Mar 2017 | Read review
“All rooms are excellent, but you won't be disappointed if you pay for the best you can afford”
 of 5 bubbles willl59, 1 Mar 2017 | Read review
“Ask for one higher than floor 1. Not much of a view through the domed window that comes from the ground floor.”
 of 5 bubbles 642rachaelp, 1 Mar 2017 | Read review
“5th floor was quiet.”
 of 5 bubbles F4271PJdaniellem, 28 Feb 2017 | Read review
“great service, luxury, style”
 of 5 bubbles mattmE6258YS, 19 Feb 2017 | Read review
5 of 5