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Sofitel London St James

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Traveller (1105)
Room & Suite (546)
Dining (96)
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Overview
  • Excellent82%
  • Very good14%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
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Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,359)
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All reviewspiccadilly circuspall mallrose loungehermes toiletriesluxury roombuckingham palacenational galleryjames parkregent streetroom servicebeautiful hotelperfect locationturn down serviceafternoon teawest endrain showerfive star hotel
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1,651 - 1,655 of 2,970 reviews
Reviewed 15 August 2013 via mobile

Service was good and friendly when checking in and location couldn't be better. Rooms were spacious for European standards and nicely decorated. All the five star hotels I have stayed in would have provided tooth brush and tooth paste among the toiletries without me having...More

Thank extacy2508
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 16 August 2013

I thank you for your feedback. I am truly sorry for the trouble caused regarding your bathroom issues. Please note that this is not a reflexion of our high standard of service. I hope to welcome you back at Sofitel London St James. With my...More

Reviewed 15 August 2013 via mobile

Fabulous- Staff, Location & Room! Heavenly Bed and pillows- and very comfortable room. The room was clean and inviting. Inviting Bar- Small and intimate. Excellent service. Staff was professional and efficient yet warm and friendly - very helpful. Genuinely nice staff that went above and...More

Thank Sherry287
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 16 August 2013

I thank you for such words of praise. You have made our day! I thank you as well for specifying that you were most impressed by the high level of service in our St James Bar. I look forward to your next visit. Au revoir,...More

Reviewed 15 August 2013

I spent the night at this hotel in August to celebrate my daughter's 11th birthday and watch her perform on the West End (just around the corner from the hotel). Nothing was too much trouble for the staff. I couldn't believe how nice the service...More

Thank AustraFrench
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 16 August 2013

It was a joy for us to welcome you with your daughter and to pleasantly surprise you both. I felt very proud of my whole team while reading your comment. Indeed we love to pamper all of our guests. We love to indulge all of...More

Reviewed 14 August 2013

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Review collected in partnership with Accorhotels.com
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 15 August 2013

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Reviewed 13 August 2013

Very good location, quiet, despite centrally located. Outstanding service, helpful staff, delicious food, well-equipped gym. Variety of quality healthy food at the breakfast was impressing as well as a hospitality of the staff. Will definitely recommend Sofitel to my friends

Thank _2013937
Response from D_Dupart, General Manager at Sofitel London St JamesResponded 14 August 2013

Thank you for such positive a feedback and recommendation. You have covered all of our assets: central location and high standards of service. Thank you so much for emphasizing on those points. We look forward to welcoming you back. Au revoir, Denis

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Details
Price range
US$351 - US$735 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in London
#8 Family Hotel in London
#15 Luxury Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$351 - US$735 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in London
#8 Family Hotel in London
#15 Luxury Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1105)
Room & Suite (546)
Dining (96)
Pool & Beach (7)
Amenities (86)
Business Centre & Event Rooms (16)
Family and Play Areas (2)
Nearby
St. James's
Perennially fashionable since the days of Henry VIII,
the aristocratic “Clubland” of St James's is a premier
destination for high end craft and bespoke design.
Here you’ll lose count of the Royal Warrants (which
indicate that the Royal Family patronizes the
establishment) seen in shop front windows, even during
a short stroll to bordering Green Park or St James’s
Park. With the brightly lit and constantly buzzing
...More
Questions & Answers
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maria52652001
16 May 2018|
AnswerShow all 5 answers
Response from John K | Reviewed this property |
Normally not included, but you can have it included at time of booking as part of your rate. They then charge you separately at checkout-odd way of doing it. Breakfast is quite extensive; many options.
0
Votes
maria52652001
16 May 2018|
AnswerShow all 5 answers
Response from N_Pesty | Property representative |
Dear Maria, When you book accommodation you can either book it inclusive of breakfast or exclusive of breakfast. Up to you. We look forward to welcoming you. Nicolas Pesty General Manager Sofitel London St James
0
Votes
Harley36
16 April 2018|
AnswerShow all 2 answers
Response from Melville-John | Reviewed this property |
Since London is a busy city and Sofitel London St James is popular and excellent for visiting places like Buckingham Palace etc, I would book well in advance, and make sure I put in place travel insurance to cover any delays... More
1
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Room Tips
"View of Waterloo Place"
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"room 606 is our favoutire room so far"
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"Corner room was large."
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"Have a cocktail in the St James bar"
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