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Sofitel London St James

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#27 of 1,088 Hotels in London
Certificate of Excellence
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Sofitel London St James
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3,827 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel London St James
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Showing 2,588: English reviews
Warsaw, Poland
Reviewed 26 June 2012

It was my second time staying in Sofitel St. James and again I had a great experience. The hotel is very centrally located with easy walking access to many locations and at the same time it is not at the most busy street. My room was very clean, nicely decorated and of decent size (had no view but you have...

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Helpful?
1Thank Alex_PL
Management response:

I was a pleasure to welcome you for the second time at Sofitel London St James. We pride ourselves in serving all of our guests in the most genuine way. I am glad to read that our standard of services has met your expectations. We look forward to your next visit. Best regards, Denis Dupart General Manager

Brussels, Belgium
Reviewed 24 June 2012

Just spent two nights at the Sofitel St James and enjoyed every moments. I received an upgrade to a very spacious Deluxe room on my early arrival. The location is perfect, just two minutes away from Piccadilly Circus. Everything about this hotel is 5 star, with an instant feeling of well being. The perfect place to relax after a long...

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Helpful?
2Thank Flupke
Management response:

Indeed Sofitel London St James is perfectly located as it stands on the quiet Waterloo Place yet at very close distance from all London's main attractions and business center. We wanted to inspire our guests with a peaceful atmosphere after a busy day in London. I am glad that we have achieved our aim. I felt really proud of our...

Berkshire
Reviewed 24 June 2012

A group of us went to this hotel on Saturday to enjoy a day in their Spa. The occasion was a baby shower and was attended by women of various ages (up to grandmother age). Though 60 is the new 40! Each and every one of us were unanimous regarding the high quality, professionalism and friendliness of the place. This...

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Helpful?
Thank Cat C
Management response:

It is always a pleasure to welcome future moms at Sofitel London St James. Actually we have a whole range of products for pregant women as this period can be quite tiring. You should try our treatments. I am so glad to hear that you and your friends have had such a wonderful time at So-SPA as well as at...

A TripAdvisor Member
1 review
2 helpful votes
Reviewed 23 June 2012

great location, great staff - at least all that I had any dealings with, great hotel. Perfectly situated, very well appointed, and very quiet. I would highly recommend it and would choose it again for my next business trip, or even for leisure...just two minutes walk from Piccadilly Circus!

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2Thank A TripAdvisor Member
Durban, South Africa
Reviewed 22 June 2012

I returned to The Sofitel after a year, and found it even better! Location, service, food and luxury, just cannot be beaten. I travelled with my daughter, and felt so comfortable in the hotel. I can strongly recommend this hotel to everyone, who enjoys 5 star quality without been ripped off!!!

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Helpful?
Thank HolidayApril
Management response:

Thank you so much for such flattering feedback. It is most rewarding to hear that we are constantly improving our level of services to reach higher and higher standards. I look forward to welcoming you back very soon and to offering you our undivided attention. Warm regards, Denis Dupart General Manager

Lake Geneva, Wisconsin
Reviewed 20 June 2012

This Sofitel is centrally located and walking distance to Piccadilly Circus Underground stop, straight shot from Heathrow Airport, near theatres, Soho area, and shops. Have seen better rooms -- this was adequate albeit a tad worn for an executive room. The staff are very competent and nice. Although I had requested a review of the air conditioner twice as it...

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Thank David L
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am glad to hear that we have had a very nice stay at Sofitel London St James. We pride ourselves in providing high standard of services to all of our guests. We are looking forward to welcoming you back. Best regards, Denis Dupart General Manager

Moscow
Reviewed 20 June 2012

NOthing to say...0It really was perfekt!!!! been there with girlfriend it was soo sooo nice....!!!!!!!!!!!!! I should recommend this hotel to everybody because of the style. Totally love the place.!!! Expensive but worth it, breakfast was fine too, everything in the room was good. Tv and so on...Great deal, smiley people, people were kind and pleasant.

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1Thank Aleks C
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am so happy to hear that you have had such a wonderful and perfect time at Sofitel London St James! It was a delight having you with us. We are looking forward to your next stay. Warm regards, Denis Dupart General Manager

Toronto, Canada
Reviewed 20 June 2012

From the well appointed room, spotless and of decent size, to the reliably informative and polite service staff to its strategically good location, this is Sofitel at its considerable best. Wonderful grand afternoon tea!

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Thank Torontonian54
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I am sincerely touched by your feedback and I thank you for that. We try our best and be as attentive as possible with all of our guests and we love to pamper them. Mathieu Bruno, St James Bar Manager, and Vincent Ménager, Executive Chef, are most pleased to hear that you have had a wonderful Afternoon Tea experience with...

Sedona, Arizona
Reviewed 18 June 2012

I met my daughter for a holiday in London and wanted this to be very special for the two of us. I felt very safe and comfortable. The staff was the absolute best. The location was perfect. Rooms were spotless, I would highly reccommend the Sofitel St. James London.

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Helpful?
Thank patty1203
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

It was a pleasure welcoming you at Sofitel London St James. I thank you for your kind feedback and your special mention of the Concierge officers. I also thank you for recommending the hotel to TripAdvisor surfers. We are looking forward to your next visit together with your daughter or all the other members of your family. Kind regards, Denis...

Redwood City, CA
Reviewed 18 June 2012

You've seen this on a number of TA reviews, but the location is fantastic. It's quiet when you need it but very central. In terms of a room, I'd request one facing the street. The ones in the back are more quiet, but not very scenic. The rooms are small (it's London), but they squeeze in a lot and provide...

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Thank RalphandMark
Denis_Dupart, General Manager at Sofitel London St James, responded to this review

I love the title of your feedback and I thank you for that. Indeed our aim is to pamper all of our guests with high standard of services. Our central yet quiet location is also one of our assets. I am most pleased to hear that you have had an overall enjoyable stay with us and I look forward to...

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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Rose Lounge
The Rose Lounge
Cuisines: British, French, International
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon," an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 

Additional Information about Sofitel London St James

Address: 6 Waterloo Place, London SW1Y 4AN, England
Region: United Kingdom > England > London > St. James's
Price Range: RM1,571 - RM2,838 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London
London Sofitel St James
Hotel Style:
#11 Family Hotel in London
#13 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#27 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London St James staff and other travellers.
26 questions
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Questions? Get answers from Sofitel London St James staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“2 rms-2 categories-both great;views limited to streets/bldgs-don’t worry re cat/location. Only 6 floors-all rms equally convenient/quiet”
SuthinFoodie, 8 Mar 2017 | Read review
“All rooms are excellent, but you won't be disappointed if you pay for the best you can afford”
willl59, 1 Mar 2017 | Read review
“Ask for one higher than floor 1. Not much of a view through the domed window that comes from the ground floor.”
642rachaelp, 1 Mar 2017 | Read review
“5th floor was quiet.”
F4271PJdaniellem, 28 Feb 2017 | Read review
“great service, luxury, style”
mattmE6258YS, 19 Feb 2017 | Read review
5 of 5