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The Z Hotel Soho

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#321 of 1,080 Hotels in London
Certificate of Excellence
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The Z Hotel Soho
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1,526 Reviews from our TripAdvisor Community

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Showing 1,217: English reviews
Exeter, Devon, UK
Reviewed 2 days ago NEW

I stay here when I'm in town on business. I have always found the staff to be friendly and professional. The rooms are capsule, but there is a social space where you can happily spread out and check emails over a drink or read the paper etc. The only thing that stops this from being 5 star was that the...

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Thank redsandyboy
Mexico City, Distrito Federal, Mexico
Reviewed 2 days ago NEW

As always I will start with the positive - The location. Right in the heart of the West End, next to the Palace Theatre (the current home of Harry Potter and the cursed child) and half a block away from the Prince Edward Theatre (currently showing Aladdin). That's it. The rest is awful. The room was barely fit for 1...

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Thank Zorzidad
New Zealand
Reviewed 3 days ago NEW

After reading about the hotel online, we knew the room was going to be small. Dispite this it was still comfortable and well laid out. My only complaint was the bad lighting. I could bearly see properly to put my make up on! On arrival, our room wasn't ready. We nipped for a drink at the pub next door and...

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Thank Lan90NewZealand
Belfast, United Kingdom
Reviewed 5 days ago NEW

On the last day i left my bags in the room, returned that evening and the items were in the lobby reception (except one yellow selfridegs bag). It contained clothing i purchased hence it was expensive. I had a flight at 7pm so could not saty for help for longer than 30-40mins. but the staff did nothing to help anyway;...

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Helpful?
Thank 1989MARYANNE1989
FFarruggio, Manager at The Z Hotel Soho, responded to this review

Dear Maryanne, Thank your for your recent stay and your non-real feedback. First of all you should be more precise as we did not still anything. We have investigated, checked CCTV and we spoke with all the staff on duty. The only thing found i the room was an empty bag from Selfridge with receipts inside. Hence, it was rubbish...

Washington DC, District of Columbia
Reviewed 6 days ago NEW

This was my first time in London, I didn't realize how small the room would be. Also, the divider for the bathroom/shower is glass; the frosted design doesn't hide anything :-). The bed was firm, firmer than my preference. The staff were friendly and helpful. There is complimentary cheese and wine every night from 5 - 8 p.m. And the...

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Thank technolust
FFarruggio, Front Office Manager at The Z Hotel Soho, responded to this review

Dear Guest, Thank you for your recent stay and for your review. Glad to know that you enjoyed your stay with Z. Indeed our concept is based in compact rooms but providing you most comfort as possible and an excellent service as Cheese and wine every evening to all our guests. We know that sometimes it can be noisy but...

Reviewed 1 week ago NEWvia mobile

Stayed here for one night whilst in London for the weekend. The hotel was in an ideal situation for everything we wanted (shopping, food, and even Euston) no tube tickets were needed :)! , the rooms are small however they have everything you need so can't grumble! Very clean and modern hotel, definitely satisfied with our stay here and would...

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Thank Stafford1993
FFarruggio, Front Office Manager at The Z Hotel Soho, responded to this review

Dear Mr Stafford, Thank you for your recent stay and for your lovely review. Very happy that you enjoyed your stay with us. Indeed our lovely hotel is situated in the heart of Soho, where you can move around without spending any money at all. Our concept is very clear. All our rooms are compact but it offers all comfort...

Mumbai, India
Reviewed 1 week ago

Z Hotel is exactly what it advertises itself as, plus a bit more. The rooms are tiny, but very efficient with space. In exchange for the small size, you get a perfect London location, very good amenities, and excellent hotel service. The staff was terrific. An added bonus is the free wine and cheese from 4-7 every night, which is...

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Thank nickkilstein
FFarruggio, Front Office Manager at The Z Hotel Soho, responded to this review

Dear Guest, Thank you very much for your lovely review and for your recent stay with us. I am very happy that you understood our concept.In fact our rooms are compact but located in an perfect area and offering an amazing service as the cheese and wine as you mentioned. Our guests well being is our main aim and your...

Chepstow, United Kingdom
Reviewed 1 week ago via mobile

I will have stayed here for a couple of nights and I have to say it is brilliantly located for Soho and the West End. It really is excellently placed. Very quirky in terms of layout. The single rooms are tiny though. However, the room is modern, clean and does the job. My one minor complaint would be for thicker...

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Thank Sherpacat75
FFarruggio, Front Office Manager at The Z Hotel Soho, responded to this review

Dear Guest, Thank you for your recent stay and for your feedback. I am very happy to find out that you liked our concept. Our concept is very compact but as you mentioned we are situated in the heart of Soho and we provide a great service. Regarding the mattress I can just mentioned that its really good quality, one...

Aberdeenshire, United Kingdom
Reviewed 1 week ago

Stayed here on my trip to London over Christmas. It was such a fantastic hotel. Great value for money and the staff are so friendly. I highly recommend this hotel!!!!!!!!!!!!!!! It is also right in the centre in a very gay friendly area.

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Thank johnwarner292929
FFarruggio, Front Office Manager at The Z Hotel Soho, responded to this review

Dear John, Thank you for your recent stay and for your review. Very happy that you loved our concept. Working in customer service your review is an amazing incentive for us to keep helping and providing an excellent service to all our lovely guests. Indeed we are located in an excellent area where you have everything so close and you...

Brighton and Hove, United Kingdom
Reviewed 1 week ago

This hotel was lovely, very modern and clean. The location was perfect as we could walk everywhere we needed to. The best bit about this hotel was that it offered a free wine and cheese buffet for guests int he evening. The rooms however were very small and offered very little privacy with just a glass pane separating the bed...

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Helpful?
Thank Neelia1990
FFarruggio, Manager at The Z Hotel Soho, responded to this review

Dear Neelia, Thank you for your feedback and for saying that the hotel is lovely. We want to offer what we really need in a really compact space and cheese and wine is a special treat only for Z guests. We know that our rooms are compact and the bathroom is separate just from a frosted glass. Although, every single...

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Staying in Soho

Neighbourhood Profile
Soho
The go-to district for a good time in London, Soho hosts a wealth of world-class theatres and a compelling lineup of cafes, restaurants, pubs, bars, and clubs. At Soho's core is London's original Red Light District and the epicenter of the LGBT scene – and thus the city's hottest nightlife. For shopping enthusiasts, Soho is not only the home of London's greatest concentration of boutique shops, but also the most strategic place to set off on a tour of the world's most celebrated department stores. In the southern part of the neighbourhood lies Chinatown, with its multitude of delicious and affordable restaurants. Closer to the Thames, Chinatown's narrow and teeming lantern-lit lanes spill onto the expansive hub of glitzy Leicester Square.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Official Description (provided by the hotel)
The Z Hotel Soho has everything you need for a couple of nights in town. Concentrated style, an out-of-town price and the West End – at your feet the moment you step out the door. No off-central, tourist hotels for you.Space is unimportant. How you use it is vital. You step into your Z Room, and suddenly the price makes perfect sense. You’re staying in central Soho, where space is at a premium. But you’re not paying a premium. We have rooms start from 8 to 14 square meters of compact luxury.Z Soho is a designer conversion of twelve Georgian townhouses. From the outside you see classic architectural proportions, combined with contemporary style. Inside, you find 85 rooms gathered around a central courtyard. And it places you in Moor Street, between the theatre and bookshops of Cambridge Circus and Charing Cross Road – and the vivid cosmos of Old Compton Street. ... more   less 

Additional Information about The Z Hotel Soho

Address: 17 Moor Street, London W1D 5AP, England
Region: United Kingdom > England > London > Soho
Price Range: RM593 - RM990 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Z Hotel Soho 3*
Number of rooms: 85
Reservation Options:
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Hotel Style:
#227 Romantic Hotel in London
#293 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Z Hotel Soho staff and other travellers.
17 questions
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Dudley
2 months ago
Austin, Texas
3 months ago
4 months ago
Singapore, Singapore

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Questions? Get answers from The Z Hotel Soho staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a window for the feeling of more space”
 of 5 bubbles redsandyboy, 15 Jan 2017 | Read review
“Book in advance especially in peak times like Christmas.”
 of 5 bubbles johnwarner292929, 7 Jan 2017 | Read review
“clean.. quite .. rooms small”
 of 5 bubbles 149ramseys, 22 Dec 2016 | Read review
“If you can do with a very small room it is good value for your money”
 of 5 bubbles NielsFrank, 19 Dec 2016 | Read review
“There is not one”
 of 5 bubbles JaneeBirdsong, 11 Dec 2016 | Read review
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