We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Grosvenor House Suites by Jumeirah Living

Show Prices
#135 of 1,089 Hotels in London
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grosvenor House Suites by Jumeirah Living
Grosvenor House Suites by Jumeirah Living
Panoramas (30)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

315 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 291: English reviews
Start your review of Grosvenor House Suites by Jumeirah Living
 Click to rate
Reviewed yesterday NEWvia mobile

We stayed at a one bedroom apartment. The apartment itself was good quality I have to say, other than he fact that it faces into the atrium, no natural light which gets a bit depressing. Then comes the service, we arrived at the hotel at 11am, tired from a 10 hour flight and requested for our apartment a bit early....

 Report
Helpful?
Thank Gaurav A A
Wantagh, New York
Reviewed 2 weeks ago via mobile

We had a one bedroom, 2 full/queen beds, the room was wonderful. The service was phenomenal and extremely helpful even when nothing was asked of them. Offering up useful information or the concierge suggesting a restaurant or tour and setting it up for us, since this was our first time in London. The experience was very enjoyable and it was...

 Report
Helpful?
Thank Drlfries
GrosvenorHouseSuites, General Manager at Grosvenor House Suites by Jumeirah Living, responded to this review

Dear Drlfries, Thank you for your lovely review, and I am extremely pleased that you had a wonderful stay with us. I am delighted that the Concierge team looked after you so well and were able to provide great recommendations of things to do during your time in London. Furthermore, I certainly share your view that our central location is...

stockholm
Reviewed 3 weeks ago via mobile

Hi We recently booked at the above hotel. I was surprised to have been met on the ground floor by the concierge not the reception. I was shocked how rude they were, even though we supplied them with all what they asked for regarding proof of our booking. We travel a lot and we have never seen such outrageous staff....

 Report
Helpful?
2Thank zachary3
GrosvenorHouseSuites, General Manager at Grosvenor House Suites by Jumeirah Living, responded to this review

Dear Zachary3, It is with great concern to hear such negative feedback regarding my Concierge team. As you can read in numerous comments, they are always praised for their exceptional customer service and hospitality. We have carried out a full investigation on this incident and unfortunately cannot recall such a situation occurring at our property nor do we have a...

Reviewed 3 weeks ago

My girlfriend and I stayed for just one night and almost moved our trip to Paris out another day to enjoy the hotel again. We were upgraded to a beautiful suite with a balcony which was amazing overlooking the park. The staff were very attentive and the service supurb. I will be back!

 Report
Helpful?
1Thank Josh F
GrosvenorHouseSuites, General Manager at Grosvenor House Suites by Jumeirah Living, responded to this review

Dear Josh F, Thank you for your review, and I am delighted to read that you had such an enjoyable stay with us. I am glad you appreciated our park view suites which offer stunning Spring views of the neighbouring Hyde Park. Furthermore it is very pleasing that our team were able to display the world class service levels which...

Doha, Qatar
Reviewed 3 weeks ago

A quiet hotel just by the Hyde Park. The apartments are perfect for longer stays with a family - the kitchen is well-equipped and there is ample room. The layout of our 2-bedroom apartment was a bit awkward - many long corridors and plenty of running around the kitchen. But that's a minor issue. Everything was super clean and everything...

 Report
Helpful?
Thank Martin J
GrosvenorHouseSuites, General Manager at Grosvenor House Suites by Jumeirah Living, responded to this review

Dear Smudliky, Thank you so much for taking the time to share your feedback of our property and I am pleased to read that you and your family had such an enjoyable stay with us. I am glad that you took advantage of our larger two bedroom suites which, as you said, are perfect for families. All of our suites...

Dammam, Saudi Arabia
Reviewed 4 weeks ago via mobile

The property is amazing. Very modern. We booked a two bedroom suit. When we arrived it smelled like garlic and onion. Due to an opening door to a connecting suit. I asked for this suit to be changed as quick as possible.! Thet first sent the housekeeping manager with air freshener. I called the front desk extremly angry i said...

 Report
Helpful?
Thank Demaluxury
GrosvenorHouseSuites, General Manager at Grosvenor House Suites by Jumeirah Living, responded to this review

Dear Demaluxury, Thank you for taking the time to write what is a wonderfully honest review of our property. I would like to extend my most profuse apologies for the issue you were faced with upon check-in and I was extremely grateful to learn that you did not allow this unfortunate event to define our services at Jumeirah. I was...

Reviewed 4 weeks ago via mobile

We had an excellent stay at the jumeirah apartments in march . We were there for a week . On our last stay in November '16 , we had a bit of a problem with the porter service . Had complained . This time the hotel staff was superb . They pampered us and all services were great . Glad...

 Report
Helpful?
Thank AdiJain
GrosvenorHouseSuites, General Manager at Grosvenor House Suites by Jumeirah Living, responded to this review

Dear AdiJain, Thank you for taking the time to write a lovely review of our property and I was very glad that you felt that the Jumeirah team made your stay more pleasant and comfortable. I was delighted to learn that we had improved our services as a direct result of your feedback from your previous stay and that this...

Khobar
Reviewed 16 March 2017 via mobile

i was visiting london in March , and I stayed at grosvenor house by jumeirah , it was an excellent experience, and I'm sure that I will repeat it and of course I recommended it for any one going to london specially the families, their suites was spacious, with great veiw over the hyde park ,with very helpfull staff with...

 Report
Helpful?
Thank 688sara
GrosvenorHouseSuites, General Manager at Grosvenor House Suites by Jumeirah Living, responded to this review

Dear 688sara, Thank you so much for taking the time to write such a glowing review about your stay with us, and I am absolutely delighted that you felt that the Jumeirah team made your stay enjoyable and comfortable. We do offer a variety of suites that can accommodate families of all sizes and I was very happy to learn...

Reviewed 9 March 2017 via mobile

Initially a little unhappy with the small sized room, we were moved to a more spacious one. Really well equipped and facilitated suites. Had an issue with the TV late at night. After calling reception, an engineer came within 5 minutes and resolved it. The bathroom was amazing! Thoroughly enjoyable stay

 Report
Helpful?
Thank Zubayr P
GrosvenorHouseSuites, General Manager at Grosvenor House Suites by Jumeirah Living, responded to this review

Dear Zubayr P, Thank you for taking the time to write what is a wonderfully honest review of your stay with us. I was very pleased to learn that we found a suite that was better suited to you and that you had a great stay with us. Unfortunately, at times we are faced with technical issues, and I am...

Issaquah, Washington
Reviewed 25 February 2017

This was a great hotel for a family of 6. The 3 bedroom 3 bath flat was great however the 3rd bedroom was really small and difficult to navigate. The restaurant and breakfast was very slow despite not many diners. The wait staff at the restaurant was slow as well.

 Report
Helpful?
Thank Gina M
GrosvenorHouseSuites, General Manager at Grosvenor House Suites by Jumeirah Living, responded to this review

Dear Gina M, Thank you so much for taking the time to share your feedback on our property, and I am pleased to read that you had a great family vacation with us. Our three bedroom suites are perfect for large families, so I am glad that you were able to make the most of this and our advantageous central...

767 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (119)
Viewed
View from Room (9)
Viewed
Dining (9)
Viewed
Room/Suite (14)
Viewed
Hotel & Grounds (9)
Viewed
Family/Play Areas (2)
Viewed
Bathroom (6)
Viewed
1:28
Videos (7)
Viewed
Other (63)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (610)
Viewed
2-Bedroom Deluxe Suite (76)
Viewed
3-Bedroom Suite (104)
Viewed
Hyde Park Suite (128)
Viewed
Penthouse Suite (235)
Viewed
Dining (9)
Viewed
Studio Suite (35)
Viewed
The Hotel (23)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (38)
Viewed
Room/Suite (21)
Viewed
Dining (6)
Viewed
Bathroom (3)
Viewed
Hotel & Grounds (2)
Viewed
Family/Play Areas (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
Mayfair
Grosvenor House, A JW Marriott Hotel
Mayfair
London Marriott Hotel Park Lane
Mayfair
The Dorchester
The Dorchester
#37 of 1,089 in London
1,494 reviews
Show Prices
Show Prices
Show Prices
Mayfair
COMO Metropolitan London
COMO Metropolitan London
#57 of 1,089 in London
1,072 reviews
Mayfair
45 Park Lane - Dorchester Collection
Mayfair
InterContinental London Park Lane
Show Prices
Show Prices
Show Prices

Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
With an exclusive Park Lane address, Grosvenor House Suites by Jumeirah Living combines the services of a five-star hotel with the discretion, comfort and security of a private Mayfair residence. The property boasts 131 contemporary suites ranging from studios to one, two, three and four bedroom suites to our four and five bedroom penthouses, with balconies overlooking Hyde Park and Mayfair. The suites offer full kitchen facilities, separate dining and lounge areas, complimentary wireless internet access, daily housekeeping service, all day casual dining in the Atrium, 24 hour room service, on site fitness room and an extensive list of exclusive At Home services provided by our dedicated Residence Concierge team. ... more   less 

Additional Information about Grosvenor House Suites by Jumeirah Living

Address: Park Lane | Corner of Mount Street, London W1K 7TN, England
Region: United Kingdom > England > London > Mayfair
Price Range: RM1,844 - RM5,663 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grosvenor House Suites by Jumeirah Living 5*
Number of rooms: 131
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Jumeirah International, Booking.com, Orbitz, Hotwire, Expedia, Travelocity, Cheap Tickets, Priceline, Agoda, TripOnline SA, getaroom.com and HotelQuickly so you can book your Grosvenor House Suites by Jumeirah Living reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#45 Business Hotel in London
#46 Family Hotel in London
#114 Luxury Hotel in London
#152 Romantic Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Grosvenor House Suites by Jumeirah Living staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Grosvenor House Suites by Jumeirah Living staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for an upgrade if available as it is worth even a small fee.”
183johny, 21 Feb 2017 | Read review
“All rooms are quite spacious. The two bedroom suite is perfect for families with children or two couples.”
oasislocator, 4 Feb 2017 | Read review
“park view so that you can have that stunning view of Hyde Park and sunlight”
madamb2013, 6 Jan 2017 | Read review
“not overlooking the lobby.”
hsarkis, 10 Dec 2016 | Read review
“Street facing rooms are better for fresh air/ sunshine.”
AdiJain, 25 Nov 2016 | Read review
5 of 5