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St. Ermin's Hotel, Autograph Collection

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#74 of 1,080 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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5,260 Reviews from our TripAdvisor Community

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Showing 4,580: English reviews
Lakeland, Florida
Reviewed yesterday NEW

When we pulled up to this property it took my breath away. The staff was courteous and helpful for our entire stay. This is an old (charming! beautiful!) building, but there were several issues. What matters to me, however, is how issues are handled, and ours were handled quickly and to our complete satisfaction. We upgraded our room on the...

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1Thank CF5mith
Springfield, Virginia
Reviewed yesterday NEWvia mobile

The staff at St. Ermin's were fabulous! They were always inquiring about our visit and how they could be helpful. The hotel is located near the Saint James tube station and easy walking distance to Buckingham Palace. Our room was a bit small, but it was comfortable and came with lovely coffee and tea service in the room.

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Thank Bleu-I's K
Hastings, Barbados
Reviewed yesterday NEW

The hotel is stunning , we arrived and our bag was collected immediately from our taxi . The first thing the receptionist asked was if we wanted to upgrade which we did for £20.00 , we were a little annoyed that £50 was deducted from our credit card in case we used the mini bar etc , this was new...

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Thank Lynda S
Munich, Germany
Reviewed yesterday NEW

Wonderful Hote, perfectly situated in the centre of London, the stay was really ejoable with Walking in St James Park, magnificent vews of London Eye, Buckingham Palace, Mall. It was a pity to check out.

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Thank irinadrus
Marlborough, Massachusetts
Reviewed 2 days ago NEW

Stayed at this hotel for 10 days on a recent business trip with a roommate from work. The hotel is perfectly located within walking distance to westminster, buckingham and essentially every landmark in london. The rooms were nice and the staff was excellent with every question or concern that popped up. The decor was lovely, slightly dated but it fit...

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Thank hockeyaw19
Charlotte, North Carolina
Reviewed 2 days ago NEW

This place is simply amazing.. Its the perfect location (close to all major attractions, tons of close and nice local pubs/shops, and extremely close to St. James Station). The rooms are very nice, and the staff is super friendly, especially the hotel Concierge- they are willing to help in any way- Directions, Car Service, Advice, Anything you need. The inside...

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Thank Jessica W
Reviewed 2 days ago NEWvia mobile

On a one night business stop over I always find St Ermins a very relaxing hotel. Very well appointed rooms, easy going bar and a very good restaurant. The breakfast is highly recommended. It's also a very quiet area but next door to a tube station so getting around is very easy.

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Thank Dededoodoo
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi There, Thank you for choosing St. Ermin's when you visit London. It was a pleasure to welcome you back and I am delighted that we never disappoint you. See you again soon. Warm regards Douglas Douglas McHugh General Manager

Caister-on-Sea, United Kingdom
Reviewed 3 days ago NEWvia mobile

What a visit, the hotel is a beautiful stunning building with such character and unique charm, the perfect place to go if you are wanting the. The very highest stranded of care and attention by all staff, fantastic and I'm sure this is the first of many regular trips I shall be making. Thanks to all the caring staff for...

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Thank harry w
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi Lord Woods, It was an absolute pleasure and I will ensure that Effie sees your lovely review. So pleased you hope to return soon and we very much look forward to welcoming you back. Warm regards Douglas Douglas McHugh General Manager

Chepstow, United Kingdom
Reviewed 3 days ago NEW

stayed just after new year, room and service top class as usual, my favorite London stopover. Great location and breakfast always something to look forward to. Cannot wait until we are back in May for the flower show in Chelsea,

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Thank huey153
Greensboro, North Carolina
Reviewed 3 days ago NEWvia mobile

My wife and I spent 4 nights at St Ermin's. We had breakfast at the hotel each day and dinner 1 night. Everything at the hotel was superb. The entrance to the hotel provides a great view, and inside they had books for sale about the history of the hotel and its tie with intelligence agencies from around the world....

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Thank TravellerHome2
StErmins, General Manager at St. Ermin's Hotel, Autograph Collection, responded to this review

Hi There, Thanks so much for letting all those history buffs out there know about our wonderful story. We have heaps of information around the hotel telling our history. Glad you found our location easy for getting around, especially with so much within walking distance. Warm regards Douglas Douglas McHugh General Manager

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Staying in Westminster

Neighbourhood Profile
Westminster
If you only had an afternoon to experience London on a grand scale, Westminster would be a wise place to start. The ornate Houses of Parliament and Westminster Abbey sit adjacent at a corner of Parliament Square, and a short stroll along The Mall leads to Buckingham Palace. Trafalgar Square and Nelson's Column are just up the road as well. As captivating as the architecture is, the wonders of Mother Nature are highlights of the area too. St James's Park (arguably London's loveliest), the expansive Green Park, and pedestrian friendly tree lined paths along the river showcase the exquisite manicure provided by English gardeners. Just beyond the landmarks and the gorgeous outdoor spaces, quiet residential squares and age old local pubs offer a more subdued take on this global seat of power in the heart of London.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
St. Ermin's Hotel re-opened its doors in April 2011, following a dramatic £30 million refurbishment. Nestled in the heart of London, this four star deluxe hotel is at the center of the city's vibrant business, leisure and government landmarks. St James’s Park, Parliament Square, the London Eye, Westminster Abbey, Houses of Parliament, and Queen Elizabeth II Conference Centre are all just minutes away. ... more   less 

Additional Information about St. Ermin's Hotel, Autograph Collection

Address: 2 Caxton Street | Westminster, London SW1H 0QW, England
Region: United Kingdom > England > London > Westminster
Price Range: RM912 - RM1,882 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — St. Ermin's Hotel, Autograph Collection 4*
Number of rooms: 285
Reservation Options:
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Also Known As:
Jolly St Ermins Hotel
Jolly St Ermins London
Hotel Style:
#34 Family Hotel in London
#52 Romantic Hotel in London
#56 Business Hotel in London
#69 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from St. Ermin's Hotel, Autograph Collection staff and other travellers.
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Questions? Get answers from St. Ermin's Hotel, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are all different...ask for what is important to you. Big bathroom? Closet space?”
 of 5 bubbles CF5mith, 23 Jan 2017 | Read review
“Standard double.”
 of 5 bubbles irinadrus, 23 Jan 2017 | Read review
“Great rooms, All very nice.”
 of 5 bubbles 405jessicaw, 22 Jan 2017 | Read review
“The bee's and the third floor Bee Hotel are great quick distraction for the kids.”
 of 5 bubbles KCLPF, 18 Jan 2017 | Read review
“Family Rooms a big plus.”
 of 5 bubbles CTNYer, 15 Jan 2017 | Read review
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