The Ampersand Hotel

The Ampersand Hotel

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The Ampersand Hotel
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Avg. RM 919 /night, 2/10 - 2/11
RM 1,470
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RM 1,195
per night
RM 919
per night

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About

#64 of 1,161 hotels in London
4.9 of 5 bubbles
Location
4.6 of 5 bubbles
Rooms
4.5 of 5 bubbles
Value
4.8 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.7 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
With some of the most stylish hotel rooms in Kensington, The Ampersand is a privately-owned luxury London hotel that combines contemporary excellence in design, service, food and technology in an 1888 building at the capital's heart. We have been inspired by those great Victorian values of discovery and wonder - and given them a modern, whimsical twist. The result: a cosmopolitan, 111-room luxury boutique hotel, bar, restaurant and drawing rooms, delivering 21st-century warmth, humour and total comfort.The Ampersand Hotel is situated just a minute's walk from South Kensington tube station, and is well connected to Heathrow airport.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Meeting rooms
24-hour security
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Taxi service
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Wake-up service / alarm clock
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Boutique
Family
Languages Spoken
English, Danish, German, Hindi and 4 more
Hotel links

Location

10 Harrington Road, London SW7 3ER England
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
London City Airport
15.6 km
See all flights
Heathrow Airport
19.6 km
See all flights
Gloucester Road
7 minUnderground
4.5
4.5 of 5 bubbles5,061 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Ampersand Hotel delights guests with its stylish atmosphere and prime location near South Kensington Station and local attractions. Praised for its cleanliness and attentive service, the hotel offers well-appointed rooms, though some guests suggest certain rooms could benefit from updates. While opinions on value vary, many appreciate the thoughtful amenities, such as comfortable beds and complimentary drinks. The heated bathroom floors and efficient service add to the welcoming experience for many visitors.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Well-appointed

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Traveller rating
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Detailed Reviews
355alastairw wrote a review Jan 2025
Hotel's Favourite
5.0 of 5 bubbles
The Ampersand Hotel is our home away from home; we have stayed at the hotel on a number of occasions - our first was in 2017 - and it is always a pleasure to return! Our recent visit in January 2024 confirmed once again why it is our favourite hotel. Over and above the obvious advantage of its location, the consistency of quality, comfort and outstanding client service at the hotel is remarkable. On this occasion we would like to highlight the efforts of Marius and Catarina whose friendly, kind and outstanding service ensured that we had another memorable stay at the hotel!
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Review collected in partnership with this hotel
Date of stay: January 2025
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Niels Frostrup, Owner at The Ampersand Hotel
Responded 4 weeks ago
Dear Alastair, Thank you for choosing the Ampersand as your home away from home with in South Kensignton. We are delighted to hear you had another great stay and I have shared your feedback with with all the team along with our thanks for looking after you so well again. It's always a pleasure having you and the family with us, and we look forward to your next visit to London. Warm regards, Niels & the Ampersand Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jet305912 wrote a review Jan 2024
Montclair, New Jersey
5.0 of 5 bubbles
I think the Ampersand is consistently one of the very best hotels in London. As a Brit who now lives in the US, I choose to stay here every time I return ‘home’. Niels and his team provide exceptional service - nothing fussy or unnecessary, they just do all the important bits really well.

The rooms are great. Plenty of nice touches - including quality free snacks and drinks. Fresh milk in the in-room fridges means you can make a proper cup of tea.

South Ken is a great neighbourhood. The Piccadilly Line makes transfers to/from Heathrow relatively quick, easy and inexpensive.

I highly recommend you give The Ampersand a try. You probably won’t want to stay anywhere else in London.
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Niels Frostrup, Other at The Ampersand Hotel
Responded 23 Jan 2024
Thank you very much for the wonderful review and recommendation. It's always a pleasure having you with and we are pleased that the hotel continue to impress. We look forward to your next visit in South Kensington. Warm regards, Niels & the Ampersand Team
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
stan wrote a review Sept 2023
Toronto, Canada
5.0 of 5 bubbles
This is a realy tastefully decorated hotel in a vibrant and accessible part of London, South Ken. It is a half step from the South Kennsington tube station, which serves the Circle/District Lines and Picadilly Line. This was fantastic for us as we spent 10 days going here and there by tube, walking and occasionally by hired driver. The name confused me a bit when I booked it but given the Hotel's proximity to the Victoria & Albert Museum I can't help but think that the "&" Ampersand name is attribuited to that connection. Museums aren't everyone's taste but the V&A certainly is impressive, large and amazing in so many ways. We also went the the Natural History Museum in the area, which was very convenient. The Hotel's staff was fabulous in every way. atentive, accomodating, friendly, informative, helpful when we had an issue. Quick and efficient without seeming rushed. The hotel is surprisingly large for a small boutique hotel. The rooms are spacious and ours had a high ceiling. The Bathroom is very nice includint a waterproof wall-mounted TV in the shower. And the door locks, lighting, TV's and furnishings are all very modern and convenient. Overall quite impressed with the stay.
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Review collected in partnership with this hotel
Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Niels Frostrup, Other at The Ampersand Hotel
Responded 4 Oct 2023
Thank you very much for the kind review and feedback about your stay with us. We are delighted that you found the hotel well located here in South Kensington and that you like our unique style. We do indeed draw inspirations from our neighbourhood, most aspects of the hotel are themed around the Great museum of London and you can experience both Science, Botany and Ornithology in all our rooms and public spaces. I have shared all your kind feedback with the team along with our thanks for looking after you so well, and we hope to have the pleasure of welcoming you back next time you visit South Kensington. Warm regards, Niels & the Ampersand Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicole B wrote a review Mar 2024
5.0 of 5 bubbles
I can’t say enough good things about this hotel! The room, staff and housekeeping were outstanding. We booked the Deluxe Studio and the freestanding tub, heated bathroom floors and large rain shower were favorites. Although it was only 2 blocks from South Kensington tube station, the hotel was very quiet and peaceful and I looked forward to returning after a busy day sightseeing. We spent 9 nights which was longer than most stays but it flew by and we were sad to leave the Ampersand hotel. The Apero restaurant for breakfast and dinner were also really good, and I can see why it has such a high rating on Trip Advisor.
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Review collected in partnership with this hotel
Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Niels Frostrup, Other at The Ampersand Hotel
Responded 20 Mar 2024
Thank you for the wonderful review and feedback about your stay. We are happy that you choose to spend your extended stay in London with us at the Ampersand and that you found that the hotel was an oasis during your stay. Your kind comments have been shared with all the team along with our thanks for looking after you so well and hopefully we have the pleasure of welcoming you back next time you visit London. Warm regards, Niels & the Ampersand Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wisteria02 wrote a review Jun 2024
Melbourne, Australia
5.0 of 5 bubbles
Everything about our stay at The Ampersand was wonderful. We received a warm welcome from the staff as well as assistance with our luggage. Our room (deluxe studio) was spacious and spotlessly clean. The bed was incredibly comfortable and the shower worked really well with great water pressure. We enjoyed our included breakfast at Apero and found the location just a short walk from South Kensington Station was perfect for traveling all over London.
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Niels Frostrup, Other at The Ampersand Hotel
Responded 5 Jun 2024
Thank you for the wonderful review and feedback. We are pleased to that you had such a great stay you had and found all the facilities to your liking. Your kind comments have been shared with all the team along with our thanks for looking after you so well. Hopefully we have the pleasure of welcoming you back next time you visit south Kensington. Warm regards, Niels & the Ampersand Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SJB-35 wrote a review Aug 2024
Scotland, United Kingdom
5.0 of 5 bubbles
Recently stayed at The Ampersand Hotel as a family of 3. Hotel is in a great location - less than a minute walk from South Kensington underground station, a few minutes walk from Natural History Museum, Science Museum and V&A. Lots of places to eat nearby. Easily within walking distance to Hyde Park and Oxford Street.

The hotel is lovely. We didn't eat in the hotel but enjoyed a nice drink in the bar. Our room was lovely and very spacious - plenty of room for 3. The hotel is very family friendly and on arrival there was a kids dressing gown and slippers, kids bedding on the camp bed and sweets and hot chocolate for my son. Great way to make young guests feel special.

Staff at check in were lovely and the water presented to us on arrival was a nice touch, having arrived in 25 degree heat!

We will definitely return to The Ampersand Hotel.
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Review collected in partnership with this hotel
Date of stay: August 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Niels Frostrup, Owner at The Ampersand Hotel
Responded 7 Aug 2024
Thank you very much for sharing your kind review with us. We are delighted that you and the family had a enjoyable stay and got to explore the best of London while with us. Hopefully we have the pleasure of welcoming you back again very soon. Warm regards, Niels & the Ampersand Team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sherpa595357 wrote a review Jan 2025
Costa Mesa, California
5.0 of 5 bubbles
We had a very special four days at the Ampersand in late December (through New Years Eve). I would echo everything that has been said here about the service - truly top notch and attentive, so many thoughtful details for adults and kids alike. As others have said, the rooms are snug… we had a suite connecting to a deluxe room for our family of four, and it still felt a bit cramped (mostly owing to the lack of storage space; had to leave our suitcases open around the room which took a lot of space). Beds were very comfortable and the bathrooms were excellent — heated floors, instant hot water, dual sinks in the suite, separate tub and shower. Kids loved the science tea in the Drawing Room and we had a great dinner at Apero on NYE! And SO convenient to the tube and the museums. Highly recommend for families visiting London!
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Date of stay: December 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Niels Frostrup, Owner at The Ampersand Hotel
Responded 5 weeks ago
Thank you for your wonderful review and recommendation. We're delighted to hear that you had a special stay with us over the New Year. It's great to know that our services and thoughtful details made a positive impression on both you and your family. We're pleased that your kids enjoyed the Science afternoon tea in the Drawing Room and that you had a memorable dinner at Apero on New Year's Eve. We look forward to welcoming you back in the future. Warm regards, Niels & the Ampersand Team
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Alison Y wrote a review Jul 2024
4.0 of 5 bubbles
The Ampersand Hotel is very well located, just a short walk from South Kensington tube station and very handy if you are visiting Royal Albert Hall or the museums, Hyde park etc.
We didn’t spend much time in the hotel as we had lots of activities planned. There are lots of restaurants, places for brunch etc locally so there was no real incentive to use the hotel dining facilities and we didn’t no this occasion.
Our room was on the ground floor and we paid for a superior double. It kind of had everything as described on the website ie inspired by music, notation wallpaper, free soft drink minibar, robes etc so you can’t really complain. However it was an odd room, L shaped but with barely any room to fit the bed in ( I think it was a Queen) only one chair (admittedly a bugbear of mine) but an enormous accessible shower room but with nowhere for your toiletries. It must have originally been an accessible room but decommissioned as the emergency cords were all still visible but cut at ceiling level. There was one window looking at a brick wall, so very dark and it was next to the cleaners cupboard so noisy in the mornings. Had we not had a busy schedule or had been staying longer I might have requested a move. Not a complaint as such but just a bit of a letdown when you book direct and choose an enhanced category of room.
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Review collected in partnership with this hotel
Date of stay: July 2024
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Niels Frostrup, Other at The Ampersand Hotel
Responded 30 Jul 2024
Dear Alison, Thank you for the wonderful review and feedback about your stay with us. We are pleased to learn that you had a great stay despite staying on one of our accessible friendly rooms. For any future stays we have made a note of your comments to ensure we allocate you a different room then. Hopefully we have the pleasure of welcoming you back again next time you visit South Kensington. Warm regards, Niels & the Ampersand Team
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Mounir B wrote a review May 2024
Menton, France
5.0 of 5 bubbles
Fantastic hotel , friendly and efficient staff. The room was vey smart and clean equipped with a soft tdrink minibar an a Nespresso machine, ,situated in a chic and sought-after location surrounded by classy cafés and restaurant
and afew steps away from South Kensington tube station and 10 minutes walking distance from Harrod's. ,.I shall return.
Read more
Review collected in partnership with this hotel
Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Niels Frostrup, Other at The Ampersand Hotel
Responded 13 May 2024
Thank you Mounir, It's a pleasure to hear that you had a great short stay in South Kensington and that the Ampersand meet all our hotel needs while with us. We hope to have the pleasure of welcoming you back again very soon. Warm regards, Niels & the Ampersand Team
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Dot D wrote a review Mar 2023
5.0 of 5 bubbles
This was our third stay at the Ampersand Hotel in Kensington based on the friendliness and attentiveness of the staff, the quality of the rooms (quiet and in a fantastic Kensington neighborhood), very close to museums, shops and South Kensington tube station. It also houses a fantastic restaurant in its basement, where we chose to eat all our breakfasts and one dinner. The staff were extremely helpful in assisting in acquiring a very clean and on-time taxi upon departure for Heathrow (affiliated service), during a day of a Tube strike and closure when taxis were difficult to acquire. Rooms are spacious for London, have a comfortable bed, clean linens, and clean bathrooms (full tubs or large shower) with L'Occitane products. This is a quality, clean and well-staffed hotel (all excellently trained in customer service). We were greeted with smiles and friendliness every day and often assisted with door service upon entry or departure of the hotel. We had a third story room overlooking a busy street and didn't hear any traffic noise.
Read more
Review collected in partnership with this hotel
Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Niels Frostrup, Other at The Ampersand Hotel
Responded 30 Mar 2023
Dear Dot, Thank you for taking time our to share you kind review with us. We are delighted you had such an excellent stay and found us well located in the South Kensington area. Hopefully we have the pleasure of welcoming you back on another occasion when there is no tube strike in London. Warm regards, Niels & the Ampersand team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Roberto P
London, United Kingdom2 contributions
Thank you for your question - we are a family friendly hotel and so are our restaurants. But we welcome guests without children for example on buisness travel too - every day. We look forward to welcoming you.
BeMac asked a question Nov 2021
Seattle, Washington84 contributions102 helpful votes
Are there any rooms with 2 beds?
Answer from Sue B
3 contributions1 helpful vote
Yes, I travelled with a friend and we had a room with twin beds. Hope that helps.
Answer from Jessica P
London, United Kingdom5 contributions3 helpful votes
We were in the bar till midnight- but why not contact them directly with your enquire and maybe book a table so they can definitely accommodate you - it’s quite small.
Al & Family wrote a tip Nov 2024
Leicestershire, United Kingdom363 contributions305 helpful votes
5.0 of 5 bubbles
"Lovely underfloor bathroom heating"
Read full review
Kelly F wrote a tip Nov 2024
Butler County, Pennsylvania10 contributions1 helpful vote
5.0 of 5 bubbles
"Lots of great dinner options close by. The train station is less than two minutes away. "
Read full review
Frank the grumpy traveler wrote a tip Sept 2024
20 contributions
5.0 of 5 bubbles
"Parking isn’t easy as it’s in South Kensington literally a stone throw away from South Ken underground station"
Read full review
Akash K wrote a tip Sept 2024
17 contributions7 helpful votes
2.0 of 5 bubbles
"Request a room that is not facing a wall and put it in writing"
Read full review
Happyholidays2011 wrote a tip Sept 2024
Huntly, United Kingdom117 contributions83 helpful votes
4.0 of 5 bubbles
"Don’t use the bar as service is poor"
Read full review
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There are more places to choose from in the London area.
PRICE RANGE
RM 1,070 - RM 1,581 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonSouth Kensington
NUMBER OF ROOMS
111
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE AMPERSAND HOTEL (R̶M̶ ̶1̶,̶1̶6̶9̶) RM 1,038: UPDATED 2025 Reviews, Price Comparison and 1,604 Photos (London, England) - Tripadvisor

Frequently Asked Questions about The Ampersand Hotel
Which popular attractions are close to The Ampersand Hotel?
Nearby attractions include V&A - Victoria and Albert Museum (0.3 km), Natural History Museum (0.2 km), and South Kensington (0.3 km).
What are some of the property amenities at The Ampersand Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Ampersand Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ampersand Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to The Ampersand Hotel?
Conveniently located restaurants include Town House , K Bar, and Pravaas - South Kensington.
Are there opportunities to exercise at The Ampersand Hotel?
Yes, guests have access to a fitness centre during their stay.
Does The Ampersand Hotel have airport transportation?
Yes, The Ampersand Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ampersand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ampersand Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at The Ampersand Hotel?
The staff speaks multiple languages, including English, German, Italian, Hindi, Thai, Polish, and Danish.
Are there any historical sites close to The Ampersand Hotel?
Many travellers enjoy visiting Houses of Parliament (3.5 km), Tower of London (7.0 km), and Churchill War Rooms (3.3 km).
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