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Park Grand London Lancaster Gate

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#29 of 1,088 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Park Grand London Lancaster Gate
Park Grand London Lancaster Gate
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1,833 Reviews from our TripAdvisor Community

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Showing 1,577: English reviews
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Lancashire, England
Reviewed yesterday NEW

We had a Club room which was excellent in every way, the breakfast was also outstanding and every single member of staff was helpful and polite in a genuine way. Lots of extra and unexpected touches which you don't even find at some five star hotels. The area is very pleasant and there are 3 tube stations within 10 minutes...

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Thank Shellground
Reviewed yesterday NEWvia mobile

As soon as we walked into the hotel to check in we were greeted with a hot towel and fresh juice and taken straight to our room which was lovely :) our room was very comfortable with everything you could possibly need, the maid come round to see if we needed fresh towels or anything but we hadn't been in...

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Thank Sophie S
Reviewed 3 days ago NEWvia mobile

My second visit here and attention to detail is superb. I'm a member of the loyalty scheme for the group and have stayed in others all are good but this is a cut above. Second stay and second in same room (407) feels like coming home when in London. From hot towels and drink on arrival to great breakfast you...

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Thank Alistair M
Pranav B, Manager at Park Grand London Lancaster Gate, responded to this review

Dear Alistair M, We can't thank you enough for taking the time to leave a wonderful review about your memorable experience, it is a pleasure to have you stay with us. Kindly do get in touch with us at for your next booking and our chef would be more than happy to offer you your preferred selection of Indian starters....

London, United Kingdom
Reviewed 4 days ago NEWvia mobile

Cannot recommend this hotel enough. The staff were amazing nothing was too much for them. Rooms were great. Breakfast was lovely I cannot think of one bad thing to say. Thanks for having us and for the Easter egg

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Thank LG121212
Pranav B, Manager at Park Grand London Lancaster Gate, responded to this review

Dear Guest, Thank you for sharing some great feedback about your memorable experience, it was a pleasure to have you stay with us. We hope to have the opportunity to welcome you back again soon !! Kind Regards, Pranav Bakshi House Manager

York
Reviewed 4 days ago NEW

I really cannot fault this hotel for excellent value and a really warm welcome. On arrival, even before I had handed over my details, I was greeted with a glass of fresh juice and asked if I had had a good journey getting there. All of the staff from reception, to valet to the breakfast team were wonderfully welcoming and...

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Helpful?
Thank Frances38
Pranav B, Manager at Park Grand London Lancaster Gate, responded to this review

Dear Frances38, Thank you for sharing a wonderful review about your memorable stay with us. We are glad to note that you had a great stay and we look forward to welcoming you back again soon !! Kind Regards, Pranav Bakshi House Manager

Middlesbrough, United Kingdom
Reviewed 5 days ago NEW

For the price, this hotel FAR exceeded our expectations. In a quiet area but close to Paddington underground. Very pleasant, helpful and attentive staff. Lovely room with lots of gorgeous products and little extras, even a microwave. Turn down service and pillow spray + massage oil was a very nice surprise. Very impressed. We will definitely be back.

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Helpful?
Thank Fearlesshyeana
Pranav B, Manager at Park Grand London Lancaster Gate, responded to this review

Dear Fearlesshyeana, Thank you for taking the time to share a wonderful review about your memorable stay at the Park Grand London Lancaster Gate, it was a pleasure to have you stay with us. We are glad to note that you appreciated the small touches in the room and had a pleasant experience. We hope to have the opportunity to...

Reviewed 5 days ago NEW

The staff was very friendly and accommodating. We were able to get an early check in, as well as, a later check out. The room had a phone that came with it which we could make international phone calls from free of charge and even take with us to use when we left the hotel during the daytime to use...

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Helpful?
Thank Caitlin O
Pranav B, Manager at Park Grand London Lancaster Gate, responded to this review

Dear Caitlin O, Thank you for taking the time to share a wonderful review about your experience with us. We are glad to note that you enjoyed your stay and appreciated the small touches. The team is delighted to read your kind comments in your feedback and we all look forward to welcoming you back again soon !! Kind Regards,...

Kuala Lumpur, Malaysia
Reviewed 5 days ago NEW

All the front desk staff/ gentlemen were very helpful and really friendly. The bed was quite comfortable but the toilet was really really small. The room is perfect for 1 person. I would def go back to this hotel. The easter egg and brownies were a nice touch esp.w when returning from a long day. Appreciated the fresh red apples...

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Thank eslaw202
Pranav B, Manager at Park Grand London Lancaster Gate, responded to this review

Dear eslaw202, Thank you so much for sharing a great review about your memorable experience at the Park Grand London Lancaster Gate, we are glad to note that you had a memorable stay and enjoyed the small Easter touches at the reception. Since we are a Victorian architecture not all our rooms are the same, we do have Club Double...

Reviewed 5 days ago NEW

Great hotel quite close to Hyde Park and tube, and within walking distance of Marble Arch and Oxford Street shops. Rooms and en suite were fairly compact but spotlessly clean and newly furnished with nice fittings. The staff were very helpful and friendly. Would definitely stay there again. Free morning newspaper was much appreciated.

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Helpful?
Thank STU47T
Pranav B, Manager at Park Grand London Lancaster Gate, responded to this review

Dear STU47T, Thank you so much for taking the time to leave some great feedback about your memorable stay at the Park Grand London Lancaster Gate, we are glad to note that you had a pleasant stay. We look forward to welcoming you back again soon !! Kind Regards, Pranav Bakshi House Manager

Poznan, Poland
Reviewed 5 days ago NEW

From the moment I've arrived till the very last minute of my stay I felt very well took care of. Service was superb, room clean and modern. The location is like a cherry on the top of the cake. All the people working in the hotel were very helpful, but not overwhelming. Congratulations to everyone.

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Helpful?
Thank TJ_Piela
Pranav B, Manager at Park Grand London Lancaster Gate, responded to this review

Dear TJ_Piela, We can't thank you enough for taking the time to leave a lovely review about your memorable stay at the Park Grand London Lancaster Gate. The team is delighted to read your kind comments in your feedback and we all look forward to welcoming you back again soon !! Kind Regards, Pranav Bakshi House Manager

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service

Additional Information about Park Grand London Lancaster Gate

Address: 14-16 Craven Hill, Lancaster Gate, London W2 3DU, England (Formerly Hyde Park Premier London Paddington)
Region: United Kingdom > England > London
Price Range: RM733 - RM1,353 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Grand London Lancaster Gate 5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Hyde Park Premier London Paddington Hotel London
Hyde Park Premier Hotel London
Shaftesbury Paddington
Hotel Style:
#19 Family Hotel in London
#29 Luxury Hotel in London
#29 Business Hotel in London
#42 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Grand London Lancaster Gate staff and other travellers.
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Questions? Get answers from Park Grand London Lancaster Gate staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Can't imagine any would disappoint.”
Shellground, 22 Apr 2017 | Read review
“Newly renovated rooms, truly a boutique hotel”
eslaw202, 18 Apr 2017 | Read review
“great view from rooms on the 3rd floor”
TJ_Piela, 18 Apr 2017 | Read review
“All the rooms are quite”
KhaledHalabieh, 15 Apr 2017 | Read review
“The club room was lovely.”
aroomofsarahsown, 13 Apr 2017 | Read review
5 of 5