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Castleton Hotel

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Castleton Hotel
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533 Reviews from our TripAdvisor Community

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Showing 377: English reviews
Saltash, United Kingdom
Reviewed 27 October 2016

Nice presented place from the outside and reception. Was greeted by a very nice member of staff called Rasheed/Rashid. He was very good with our 8 and 4 year olds and they liked him. We were given room 107. Upon entering the room we found it a bit small dark. The only window we had looked out onto a open...

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Thank Mark G
Reviewed 25 October 2016

Not that clean.. the breakfast was not good at all, thank God costa is close to the hotel. the staff were OK. it is only for the location just few minutes from paddington station. bathroom was so small. the price for this spec. of a hotel was expensive. the A.C had a lot of problem even it was close to...

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Thank Ala'a A
Bristol, United Kingdom
Reviewed 23 October 2016

Found this hotel on a travel website. This is a terrible place to stay. Cons: - Dust on television. - Cobwebs and dirt on the window sill. It is clear they do not properly clean or dust with even the smallest room ever. - i am 6'2 tall. The bathroom is smaller than a aircraft restroom. I could not fit...

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Thank p0werc0uple
Cairo, Egypt
Reviewed 20 October 2016

Perfect cheap deal on one room for two night. For the price we paid the room was adequate and the breakfast was good. they are strict with timing The location is excellent and is minutes from Paddington station and Hyde Park.

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Thank ahmedf2003
York, United Kingdom
Reviewed 15 October 2016

We were transferred to this hotel from the Ashley hotel because of an electrical fault, what a disaster, this hotel is filthy, capers worn and badly stained in all areas, the rooms smelt, the lift wasn't working and reading previous reviews hasn't been working for months, toilets are no bigger than an aircraft in 305, because when you get up...

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Thank Bill605
Saint Julian's, Malta
Reviewed 15 October 2016

The position is excellent and ideal. With all the problems we encountered, reception was very helpful. Poor guy works Monday to Sunday from 7.00 to 19.00 and has to face all the problems the management (or the lack of it) leaves him to deal with. We asked for two adjacent rooms...the rooms given to us were one on the second...

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Thank Pierre Paul M
Auckland, New Zealand
Reviewed 24 September 2016

Lift still broken - reading the previous reviews from July it seems like management doesn't really care about it, stains on carpet throughout the rooms and corridors, a pungent smell throughout, toilet is the size of the washroom on an aeroplane, stained chairs. no place to put your luggage anywhere + no table top. when i entered the hotel, the...

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Thank n1pola
Swindon, United Kingdom
Reviewed 14 September 2016

We got a cheap deal on a double room for one night. For the price we paid the room was adequate and the breakfast was good. I wouldn't have wanted to pay the full price. The location is excellent and is minutes from Paddington and Hyde Park. The bed linen and bathroom were spotless and the bed was reasonably comfortable,...

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Thank pintabest
Campinas, SP
Reviewed 28 August 2016 via mobile

A good relation price/quality and it is clean and the location is very convenient! The breakfast is not so Good, they are very strict with timing, I was having breakfast, it was 9:30, and they could not serve me a cup of coffee. The front desk personel are very helpful!

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Thank Dangeja
Kuala Lumpur
Reviewed 3 August 2016

Stayed here for 2 nights. Location is excellent!! 2-3mins walk to Paddington Tube Station and Paddington Train Station, which is the nearest compared to many other hotels located along Sussex Garden St (pls note that the Paddington tube station is closed until Aug 2016 and the nearest station is about 5-10mins walk, which are Edgware Road, Bayswater or Warwick Ave...

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Thank IntanWan
TCH_MGR, General Manager at Castleton Hotel, responded to this review

Hi Intan Wan, 'Salam Sejahtera' and 'Terima Kasih' for your review and your recent stay with us. It was indeed a pleasure to have you at our hotel and thank you for your support towards Berjaya Hotels, a 100% Malaysian home grown brand. It was unfortunate that I have not met you personally during your stay with us. We are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
Official Description (provided by the hotel)
One of the best value Paddington Hotels, and situated in the heart of London Paddington, The Castleton Hotel is the ideal base for exploring the capital. Located very close to Hyde Park, many of London's most famous attractions are within walking distance and Paddington Station, with its excellent transport links, is just a short walk away. The Heathrow Express train from Paddington can transport you to Heathrow Airport in only 15 minutes.The Castleton Hotel offers 46 rooms, all with en-suite bathroom, air-conditioning, central heating, satellite television, lift access and telephone. Our rooms can accommodate a single person from 45GBP per night and up to four people from 89GBP per night, inclusive of a generous cooked English breakfast and all taxes.With comfortable rooms to ensure a restful night's sleep, and friendly staff available around the clock to offer whatever assistance you might require during your stay, The Castleton Hotel offers excellent value for money.We look forward to welcoming you to The Castleton - the ideal London Paddington Hotel. ... more   less 

Additional Information about Castleton Hotel

Address: 164-166 Sussex Gardens | Paddington, London W2 1UD, England
Region: United Kingdom > England > London
Price Range: RM324 - RM1,009 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Castleton Hotel 3*
Number of rooms: 46
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Questions & Answers

Here's what travellers have asked, with answers from Castleton Hotel staff and other travellers.
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Questions? Get answers from Castleton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away!”
 of 5 bubbles kec425, 11 Dec 2016 | Read review
“Not recomened for disabled people at all.”
 of 5 bubbles 959karianneb, 23 Nov 2016 | Read review
“Upper Level Rooms are recommended Graden View”
 of 5 bubbles WehbiCheaib, 15 Nov 2016 | Read review
“Choose lower floors for diabled and old travelers; athletics and weight conscious at the higher floors. (No lifts)”
 of 5 bubbles MelanieBOND, 31 Oct 2016 | Read review
“Check if the lift is working before you check in”
  • Bedside table & coffee/tea amenities
  • Double room
 of 5 bubbles IntanWan, 2 Aug 2016 | Read review
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