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Westpoint Hotel

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Westpoint Hotel
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704 Reviews from our TripAdvisor Community

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Showing 421: English reviews
Petaling Jaya, Malaysia
Reviewed 4 days ago NEWvia mobile

We had arrived from a 10 hour flight and was informed that check in was 2 pm. We went out to town and returned at 5.45 pm only to be told that computer system was down and they could not assign us the room. We had to Wait for almost 45 minutes before the room was assigned. We were then...

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Helpful?
Thank Premila S
Reviewed 1 week ago via mobile

Booked a room through Booking.com. Money instantly taken from card although fully refundable/cancellable up to a day before arrival. I cancelled 2 months before arriving. Money not refunded. Contacted booking.com after 3 weeks and got email saying refund will be done the following day by manager. A week later Booking.com emailed saying hotel is refusing to refund so it will...

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Thank Dr. Ahmed A
Nottingham, United Kingdom
Reviewed 1 week ago

My daughter and I booked this hotel via Booking.com as we were just having a weekend in London and didn't want to stay anywhere too expensive The location was great, just off Edgware Road, central but not too noisy The room was of adequate size, well presented and the shower was lovely hot and powerful! The staff were also very...

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Thank miller070
Reviewed 2 weeks ago

We had a small apartment which was quite spacious, but flooring was parquet it was amazingly squeeky. Heating did not work in 1 room, in 2 rooms was very poor. Breakfast really poor Staff not friendly

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Thank Konraad M
Reviewed 2 weeks ago via mobile

Not good. Don't judge a book by its cover. Staff are not friendly. Room was were very tiny. Yellow stains on pillow cases. Bathroom was cleanish but again very small. Pillows were like A4 sheets of paper. Alarm went off a 8am and woke us up. Room numbers do not make sense. Bar said it was open to midnight but...

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1Thank David M
Beirut, Lebanon
Reviewed 3 weeks ago

Quiet good location but the service and staff not all of them are really poor and they lack some hospitality. The first time i try this hotel and wanted to become a regular client but it is not worth it. I left something in my room and when I came back to ask about it at night, one guy staying...

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Helpful?
Thank Eddychahine
Edegem, Belgium
Reviewed 3 weeks ago

I booked this hotel 1 year ago because of the good price/quality reviewd i've read on Tripadvisor. The only bad things I read about was de room size. And indeed the rooms are SO SO SO small. Even the bed isn't a full 2-persons bed. We stayed here 2 nights and I haven't slept at all because of the noise...

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Helpful?
Thank MicheleNick5555
Liverpool, United Kingdom
Reviewed 3 weeks ago

After reading some of the reviews for this hotel I started to panic a bit. We arrived early and were allowed to drop our bags off to go and explore, the staff we're so helpful on reception even checked to see if our room was ready early, it wasn't but we didn't expect it to be really. The tube station...

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Thank Margie B
Reviewed 3 weeks ago via mobile

Don't be mislead by these pictures. It seem they put all their effort into the outside of the building and the reception error. Yes the room I stayed in looks quite nice, but it seems they've neglected to care about some of the things that I found wrong! Light above mirror didn't work, us girls would have appreciated this! Two...

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Helpful?
Thank Joanna M
Stratford Upon Avon
Reviewed 4 weeks ago

A really good refurbished room led me to book and return 3 times in a month but then I found little consistency. Some were extremely cramped and this time I froze - the radiator did not work and the staff said the spare electric heater was with another guest - only one in a hotel with lots of rooms. Staff...

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Helpful?
Thank Ken H

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Official Description (provided by the hotel)
Affordable and convenient Central London Hotel. Location: Our Paddington hotel is situated in the midst of the peaceful tree-lined avenue of Sussex Gardens close to Marble Arch and Kensington Gardens. The budget (do we need to say this at this stage?) hotel is served by the Heathrow Express, with excellent transport links. Paddington underground and Main line stations, Lancaster Gate station and Hyde Park are a 3 minute walk away. We offer 15-minute transit times to Heathrow International Airport by Heathrow Express. Westpoint hotel offers easy access to London’s top tourist attractions and landmarks including the Royal Albert Hall, Buckingham Palace, Kensington Palace, the Houses of Parliament, Madame Tussauds. If you are a shopping fan we offer easy access to Westfield Shopping Centres in West London and Stratford, Oxford Street, Bond Street, boutiques in Carnaby Street and Nottinghill. Enjoy breathtaking skyline views from the London Eye and enjoy the nightlife in Piccadilly and Leicester Square as well London’s west end offering theatre and performance venues. There is always a good time to visit London. With a packed calendar from international concerts, exhibitions, carnivals to sporting events and local attractions including horse riding in Hyde Park. The London Tourist hop-on and hop-off bus is right on our door step offering an excellent opportunity for sight-seeing at your leisure. If you are looking for hotels with easy access to central London, budget hotels in Paddington or hotels near Hyde Park, the Central London Hotel, Westpoint Hotel is your premier choice. ... more   less 

Additional Information about Westpoint Hotel

Address: 168-172 Sussex Gardens | Hyde Park, London W2 1TP, England
Region: United Kingdom > England > London
Price Range: RM369 - RM810 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westpoint Hotel 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Westpoint Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from Westpoint Hotel staff and other travellers.
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Questions? Get answers from Westpoint Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All noisy, rooms seems like made of paper”
 of 5 bubbles konraadm, 24 Nov 2016 | Read review
“Room 411, no view but spacious and clean.”
 of 5 bubbles 134margieb, 14 Nov 2016 | Read review
“Arrive early so that you can request/demand a change of room.”
 of 5 bubbles 708kenh, 9 Nov 2016 | Read review
“Choose lower level rooms as lift out of order.”
 of 5 bubbles ChrisCz, 6 Sep 2016 | Read review
“Paddington Station is only a 5 minute walk from the Hotel”
 of 5 bubbles Baills, 24 Aug 2016 | Read review
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