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My Chelsea

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#436 of 1,087 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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My Chelsea
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560 Reviews from our TripAdvisor Community

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Showing 463: English reviews
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amsterdam
Reviewed 1 week ago

The room was small, just about big enough for the double bed, but that is not unusual for London. It was clean and quiet, which is more important.WiFi connection was good. It was a pleasant 10 minute walk through an upscale,quiet neighborhood to So. Kensington tube and all the shops, restaurants, etc. surrounding it. Good value for money.

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Thank heragirl
Dublin, Ireland
Reviewed 1 week ago

I too was a bit disappointed by My Chelsea, I booked a superior room and could find nothing superior about it - if this is superior I dread to think what standard looks like….. The rooms look far better in the online photos than in reality, my room is small with low ceilings and had no view. The furniture is...

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Thank Sian J
Oxford, United Kingdom
Reviewed 1 week ago

I stayed here for one night when I was in London on business. I arrived late and left early so didn't experience much of the hotel. The room was small and a little dated but comfortable and clean. Despite the hour, they made me a sandwich and drink which was delivered quickly to my room. I was disappointed not to...

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Thank Wendy H
Reviewed 1 week ago via mobile

If you're looking for somewhere to nickel and dime you for every single thing, this is the place. I guess that's a good thing if you're a very minimalist traveler, you can cut cost that way. But be very aware that every single thing seems to have a hidden cost. I say hidden, especially due to the breakfast buffet. There...

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Thank erica s
Reviewed 2 weeks ago via mobile

Friendly enough just didn't interact with us, no clue what the procedure was for breakfast! For breakfast there should be more choice, or even fry up by order because the food was a bit cold due to it being buffet style. Location brilliant but not worth the money!

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Thank Michael P
Joanne H, General Manager at My Chelsea, responded to this review

Hi Michael P, Thank you for your feedback, I really appreciate you letting us know about your recent stay with us. I'm sorry to hear that your interaction with the team wasn't a positive one, I will be looking into this as our service is something that we pride ourselves on so we don't want this to happen again. As...

Cardiff, United Kingdom
Reviewed 3 weeks ago

Very comfortable hotel within a short walking distance of the shops and restaurants of Kensington and Chelsea. Ten minutes walk to the Victoria and Albert and 15 minutes to the Royal Albert Hall. Only downside was the breakfast which was a bit hit and miss. Would definitely stay there again though.

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2Thank Paul F
Joanne H, General Manager at My Chelsea, responded to this review

Dear Paul F, Thank you for your lovely feedback. We really appreciate you taking the time to let us know about your experience. It's great to hear that you felt the hotel was comfortable and you were close to all the attractions you wanted to see. Thanks for the information about our breakfast as well. I'm really happy to say...

Dewsbury, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed at My Chelsea this weekend for 3 nights ! Hotel easy to find (5 min walk from South Kensington tube station) very welcoming and attentive reception staff! Asked I we could borrow an iron - it was delivered within 5 mins) hotel room (room 304) had plenty of room and was spotlessly clean!! The bed was slightly hard (which...

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Thank Helen J
Joanne H, General Manager at My Chelsea, responded to this review

Dear Helen J, Thank you for your lovely feedback, we really appreciate you taking the time to let us know about your experience. I'm delighted to hear that you enjoyed the area, the room and the service from our team. It's a shame that the bed was a little hard for you, and if you book with us in the...

Nottingham
Reviewed 4 weeks ago via mobile

Great location just 10 minute walk from South Kensington tube station. Peaceful road which was great. Staff excellent even to the point where we dropped our bags early morning and when we came back late at night to check-in our bags had been put in our room for us. Nice touch. Rooms spacious, clean, beautifully decorated. The bed was great...

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1Thank SallyTNottingham
Joanne H, General Manager at My Chelsea, responded to this review

Dear SallyTNottingham, Thank you for your lovely feedback, we really appreciate you taking the time to let us know about your experience. I'm delighted that you enjoyed our location and all of our facilities, especially the bed and the waterfall shower in your room. Thank you for your recommendation and we look forward to welcoming you back to My Chelsea...

Portland, Oregon
Reviewed 4 weeks ago

MyHotel in Chelsea is lovely. It's true that the rooms are very small, but this is a European city and it's a renovated fire station, so I wasn't expecting oceans of carpet and I don't need it. I got a very comfortable bed, a bathroom with great toiletries, it was quiet and affordable and a short walk to buses, the...

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Thank rosegrrl
Joanne H, General Manager at My Chelsea, responded to this review

Dear rosegrrl, Thank you for your lovely feedback, we really appreciate you taking the time to let us know about your experience. I'm delighted that you enjoyed our bed and bathroom and the team helped towards your enjoyment as well. We are proud of our location, being in the heart of the hustle and bustle of Chelsea but in the...

Northamptonshire, United Kingdom
Reviewed 17 January 2017 via mobile

Lovely hotel, clean rooms, friendly staff and the most amazing waterfall shower! Booked on booking.com on a free cancellation a few months before as we had something planned in London. Looked a couple of days before we went and the price had gone down £30 for the same room.. so we cancelled one and booked another! It might be worth...

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Thank TravelDotty16
Joanne H, General Manager at My Chelsea, responded to this review

Dear TravelDotty16, Thank you for your lovely feedback, we really appreciate you taking the time to let us know about your experience. I'm delighted that you enjoyed our hotel, the service from the team and our luxurious waterfall shower in your room. That's great that you found a deal that was suitable for you and I'd also like to make...

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Wealth courses through The King's Road, Chelsea's upmarket artery of West London life packed with shops, eateries and glitzy nightspots. For people-watching at its best and luxury retail therapy that's largely unrivalled, this area cannot be missed. But if this showy street starts to overwhelm or a moment of price tag shock sends you reeling, a quick detour down pretty much any of many King's Road veins will reveal a quieter side of Chelsea. Here the stately Royal Hospital hosts its world-famous flower show, and the Thames rolls along at a lazy pace, with leafy Battersea Park and its Peace Pagoda beckoning from across the river.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Your Oasis for Cosmopolitan Fashion and Fun Stepping into the chic lobby, a sense of calm envelops you. The fresh, classic design lifts your spirits. This cosmopolitan urban retreat is so alluring, you won't want to leave. But with the world's mecca for luxury fashion and fun outside, it would be rude not to. Sloane Square, the Royal Court Theatre, the Victoria & Albert Museum and the King's Road are all just a short stroll away. ... more   less 

Additional Information about My Chelsea

Address: 35 Ixworth Place | Chelsea, London SW3 3QX, England
Region: United Kingdom > England > London > Chelsea
Price Range: RM754 - RM1,245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — My Chelsea 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Myhotel Chelsea London
Myhotel Chelsea Hotel London
Hotel Style:
#238 Business Hotel in London
#300 Luxury Hotel in London
#305 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from My Chelsea staff and other travellers.
4 questions
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Questions? Get answers from My Chelsea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room in the back overlooking courtyard may be quieter.”
 of 5 bubbles heragirl, 16 Feb 2017 | Read review
“My room was 101. It overlooked the street but was still quiet. Didn't have a full bath and was quite small.”
 of 5 bubbles wendyh904, 12 Feb 2017 | Read review
“I decided to stay an extra night having booked the first through a hotel app. I got a better rate by asking at the front desk.”
 of 5 bubbles rosegrrl, 21 Jan 2017 | Read review
“top floor was great”
 of 5 bubbles ApoLeoni, 15 Nov 2016 | Read review
“Ask for an upgrade the normal rooms are small”
 of 5 bubbles yolandaibz, 10 Nov 2016 | Read review
5 of 5