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My Chelsea

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#453 of 1,088 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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My Chelsea
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582 Reviews from our TripAdvisor Community

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Showing 483: English reviews
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Ottawa, ON
Reviewed 2 days ago NEW

I stayed here for five nights. The location is excellent and the room is fine but very small (even by UK standards). The internet is free but it frequently went out of service complicating correspondence for my business related stay. Lots of restaurants and shops nearby.

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1Thank cblackst
Reviewed 2 days ago NEWvia mobile

A very warm welcome with the receptionist taking the time to consider our request for a quiet room. There is refurbishment work going on but this did not impact on our stay. Fabulous location with both Knightsbridge and Sloane Square within strolling distance. We will definitely return to this little gem. Thank you.

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Thank Aly P
Dorset, United Kingdom
Reviewed 4 days ago NEW

The refurbishment was nearly complete when I stayed (but not totally), so the bar / breakfast and reception area was a bit of a mess. Room on 4th (top floor) was (in typical London fashion) a bit small, but good TV and nice bathroom (shower only). This was supposed to be a "superior" room, but felt more like a normal...

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Thank ian H
London, United Kingdom
Reviewed 1 week ago via mobile

I stayed here overnight recently. The reception is somewhat haphazard as refurbishment is apparently going on elsewhere in the building. This block is somewhat dated. Room was adequate though a bit musty. Bathroom needs updating. Breakfast was at a cafe type of facility- more attuned to the casual tourist as opposed to a four star establishment. Ok if you want...

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Thank BLS590
Joanne H, General Manager at My Chelsea, responded to this review

Dear BLS590, Thank you for your feedback. I do apologise that we did not meet your expectations during your recent stay. I'm sorry to hear that you felt the rooms needed some updating and we will take this all into consideration in our developments. I would love to have the opportunity to welcome you back to My Chelsea in the...

Reviewed 1 week ago

I was travelling with my 13 year old son, It was his birthday. Hotel staff arranged a fantiastic cake + card and a surprise gift for my little soccerplayer. They were so kind and made my son's birthday in London unforgettable. Hotel was clean and sweet and breakfast very good. We both loved the light and beautiful breakfast room with...

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Thank Outi M
Joanne H, General Manager at My Chelsea, responded to this review

Dear Outi M, Thank you for your lovely feedback. It was our pleasure to be able to make this a special birthday stay for your son and I'm delighted that your enjoyed the hotel and our facilities. We look forward to welcoming you back to My Chelsea in the future. Kind regards, Joanne Hare, General Manager

London, United Kingdom
Reviewed 3 weeks ago via mobile

Had a wonderfull stay in my Chelsea hotel food was nice place is located in the center of london which makes everything very easy to reach. receptions was very kind to call me taxi to catch my flight thank you Gergajna

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Thank Richmond375
Joanne H, General Manager at My Chelsea, responded to this review

Dear Richmond375, Thank you for your lovely feedback. It's great to know that you had a good stay with us and that you enjoyed our food, location and service. We have passed on your thanks to Gergana as well. We look forward to welcoming you back to My Chelsea in the future. Kind regards, Joanne Hare, General Manager

Reviewed 3 weeks ago via mobile

We had a fantastic 3 day mini vacation and spent 2 nights at My Chelsea. Like we told Jamie at the reception this will from now on be our go to hotel in London. Great value for money! The room was quaint and clean. The neighbourhood nice and quiet the tube station only a few minutes walk away. The staff...

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Thank Mira P
Joanne H, General Manager at My Chelsea, responded to this review

Dear Mira P, Thank you for your lovely feedback. It's wonderful to hear that you enjoyed your mini vacation and stay with us and that you'll be coming back to see us again. We look forward to welcoming you back to My Chelsea in the future. Kind regards, Joanne Hare, General Manager

Lausanne, Switzerland
Reviewed 4 weeks ago

Location great, communal areas fine. My husband and I saw 5 different rooms before we accepted to stay in the one we spent the past 2 nights in. The first room smelled so bad that we were shocked that anyone would even suggest someone pay to stay in there. Overall the hotel is old with stained walls, curtains, walls -...

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Thank leggy623
Joanne H, General Manager at My Chelsea, responded to this review

Dear leggy623, Thank you for your feedback. I'm very sorry to know that you didn't like our rooms and felt that they were not clean enough. I am very surprised to hear this and have already spoken with our Housekeeping Manager to make sure we look into where we can improve. I also apologise that you were affected by the...

Bristol, United Kingdom
Reviewed 5 weeks ago

I have stayed at this hotel twice. I usually stay at the hotels of a higher category, but the location is good, so this review might be subjective. Both times, that I have stayed, was just for one night. This is the background. And both times the rooms were a disaster. The second time it was more of a disaster...

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Thank AdventurerHamburg
Joanne H, General Manager at My Chelsea, responded to this review

Dear AdventurerHamburg, Thank you for your feedback. I'm very sorry to hear that you didn't enjoy your recent stay with us. I do apologise that our rooms did not meet your expectation and that you were left with such a negative impression. I appreciate you taking the time to let us know about these points in your review and, needless...

Rome, Italy
Reviewed 20 March 2017

Lovely hotel in excellent location - very close to tube and great chelsea surroundings Very good value for money for central London Cosy bedrooms and wonderful kind service Nice bathroom amenities and great choice of minibar snack provided

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Thank Pippi_Rome
Joanne H, General Manager at My Chelsea, responded to this review

Dear Pippi_Rome, Thank you for your lovely feedback. I'm so delighted that you enjoyed our location, cosy bedrooms and personal service. We look forward to welcoming you back to My Chelsea in the future. Kind regards, Joanne Hare, General Manager

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Staying in Chelsea

Neighbourhood Profile
Chelsea
Wealth courses through The King's Road, Chelsea's upmarket artery of West London life packed with shops, eateries and glitzy nightspots. For people-watching at its best and luxury retail therapy that's largely unrivalled, this area cannot be missed. But if this showy street starts to overwhelm or a moment of price tag shock sends you reeling, a quick detour down pretty much any of many King's Road veins will reveal a quieter side of Chelsea. Here the stately Royal Hospital hosts its world-famous flower show, and the Thames rolls along at a lazy pace, with leafy Battersea Park and its Peace Pagoda beckoning from across the river.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Your Oasis for Cosmopolitan Fashion and Fun Stepping into the chic lobby, a sense of calm envelops you. The fresh, classic design lifts your spirits. This cosmopolitan urban retreat is so alluring, you won't want to leave. But with the world's mecca for luxury fashion and fun outside, it would be rude not to. Sloane Square, the Royal Court Theatre, the Victoria & Albert Museum and the King's Road are all just a short stroll away. ... more   less 

Additional Information about My Chelsea

Address: 35 Ixworth Place | Chelsea, London SW3 3QX, England
Region: United Kingdom > England > London > Chelsea
Price Range: RM788 - RM1,541 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — My Chelsea 4*
Number of rooms: 45
Reservation Options:
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Also Known As:
Myhotel Chelsea London
Myhotel Chelsea Hotel London
Hotel Style:
#238 Business Hotel in London
#304 Luxury Hotel in London
#305 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from My Chelsea staff and other travellers.
4 questions
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Questions? Get answers from My Chelsea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great for vacation but check to make sure the internet is fixed if you are a business traveller”
cblackst, 23 Apr 2017 | Read review
“Higher room, but request one with double glazing if possible”
921ianH, 21 Apr 2017 | Read review
“Insist if you really want to stay here on a kingsize bed”
leggy623, 26 Mar 2017 | Read review
“good value”
julialW863ZH, 28 Feb 2017 | Read review
“book in advance and ask for offers, if flexible on dates. Specify if you prefer twin or double bed.”
lakim2014, 24 Feb 2017 | Read review
5 of 5