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Sapphire Hotel London

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1 room 2 adults 0 children
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Sapphire Hotel London
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273 Reviews from our TripAdvisor Community

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Showing 205: English reviews
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Bordeaux, France
Reviewed 1 week ago

The staff is rude and instead helping customers, they sit in the office and play games. Other than that, the hotel was fine. The room was small, had a good bed. Cleanness of the hotel is average. Breakfast was okay, again with a nicer staff it would be more enjoyable.

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Helpful?
Thank maxhillebrand
Seaview, United Kingdom
Reviewed 1 week ago

It maybe reasonable but the rooms were tiny, staff rude and ignorant. Breakfast was probably the worst greeting I have received from anyone ever. Had to assume what to do staff using domestic appliances no overalls or any protective clothing slovenly old man just picking food ghastly, nothing left. No dishwasher!

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Thank Peter H
Reviewed 3 weeks ago via mobile

I travelled to London to purchase a car from car giant and due to the car having a fault present that needed rectifying, I needed to stay overnight. After a terrible day of waiting around and being passed from one department to another I booked a room at sapphire Hotel as having travelled down by overnight national express bus, I...

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Thank Alex M
Kingston-upon-Hull, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed at the Sapphire Hotel for one night. My partner was at the football so we thought we would stay over and have a night in London. The hotel was very reasonably priced and in an ideal location. We travelled to the city in around 35 minutes by the tube and it was easy. The hotel was very clean...

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Thank clarelcooper
Dublin, Ireland
Reviewed 3 weeks ago via mobile

I can't argue with the practicality of this place, it was cosy and clean and cost bugger all. Yes you did have to go to another place to check in but it was only a few doors down. The breakfast was basic also but that was fine too. I'd use it again.

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Thank Ruairi77
Coventry, United Kingdom
Reviewed 4 weeks ago via mobile

Came for a weekend visit with friends for an event at the Apollo. Perfect location with it being only a 10 minute walk to the venue. Initial confusion with the check in location actually being based in a sister hotel called the emerald hotel a few doors down the road. Room was upgraded from a double to a double and...

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1Thank Prav_Heer
Lisbon, Portugal
Reviewed 5 weeks ago via mobile

We would never stay there. When we arrived, we had to check in at the pearl hotel (7doors along the road). My boyfriend arrived before me, which was already a problem, even though we contacted them before hand. Reception staff was very rude, before saying anything else, the room had to be paid. Only then were we informed that we...

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1Thank MiRa938
North Petherton, England, United Kingdom
Reviewed 11 February 2017

We recently stayed at the Sapphire Hotel, London. It was close to the Hammersmith Bus Station (10 minute walk) which was exactly what we wanted. it was easy to find and as we got there earlier than check-in time we were able to leave our bags as the partnered hotel 7 doors down. The room was goods value for money...

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Thank Claire L
Cleveland, Ohio
Reviewed 28 December 2016

For the price of the stay and my last minute reservations, this hotel was perfect. When we arrived the friendly receptionist allowed us to store our bags with him because it was not check in time yet. He gave us directions on how to get to a mall that was close by while we waited. When we returned he sent...

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Thank brittanyrians
Cardiff, United Kingdom
Reviewed 22 December 2016 via mobile

Given the price of this place and it's location we really don't feel there's room for complaint!! It's exactly what you should expect for the price we paid - yes it's small but for one night that's perfectly adequate. Everything worked fine and was clean, the reception arrangement was rather laid back but it did the job! If you're put...

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Thank ImaginaryL

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Amenities

Highlights
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
Official Description (provided by the hotel)
The Sapphire Hotel is a newly refurbished hotel offering all en suite rooms with Italian marble bathrooms with soft lighting, modern chic furnishing and contemporary decor which provides an ambience for relaxation. All rooms have a flat-screen LED TV with DVD player, sky channels and tea/coffee facilities. The entire hotel is non-smoking and is accessible via an electronic keycard system. ... more   less 

Additional Information about Sapphire Hotel London

Address: 35 Shepherds Bush Road, London W6 7LU, England
Region: United Kingdom > England > London > Hammersmith / Fulham
Price Range: RM359 - RM696 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sapphire Hotel London 3*
Number of rooms: 14
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Questions & Answers

Here's what travellers have asked, with answers from Sapphire Hotel London staff and other travellers.
3 questions
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Questions? Get answers from Sapphire Hotel London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not get by stairs reception level,no room beside bed tiny!”
 of 5 bubbles peterhQ5051VE, 13 Mar 2017 | Read review
“wouldn't recommend for wheelchair users - lots of stairs”
 of 5 bubbles clairel371, 11 Feb 2017 | Read review
“ask for ground/first floor room in the back, but receptionist say they are full”
 of 5 bubbles W2088VPmichaelj, 17 Dec 2016 | Read review
“do not accept a room on the top floor”
 of 5 bubbles 60Airbus350, 15 Nov 2016 | Read review
“Make sure you know what building your room is in before you arrive.”
 of 5 bubbles craiglingston, 2 Aug 2016 | Read review
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