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Novotel London City South

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#281 of 1,080 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Novotel London City South
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1,955 Reviews from our TripAdvisor Community

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Showing 1,112: English reviews
Norwich, United Kingdom
Reviewed 3 days ago NEW

We stayed at the Novotel London City South for a couple of nights over New Year as a good base to see the fireworks. Situated close to the Shard, it's a great location and most of the sites are within easy walking distance. We drove into the centre and parked in the hotel car park. This is expensive at £25...

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Helpful?
Thank damasinnas
Derby, United Kingdom
Reviewed 1 week ago

Would stay here again. Within walking distance of the Globe, the South Bank and the City and just round the corner from the Menier Chocolate Factory Theatre where we saw the excellent She Loves Me. Staff were friendly and helpful. Room was clean, spacious and comfortable.

Review collected in partnership with Novotel Hotels
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Helpful?
Thank ian c
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear Ian C, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards. Eric Lambert - Front Office Manager.

Belfast, United Kingdom
Reviewed 1 week ago

Wonderful staff. Great hotel. Perfect location oi;gihWH'OEQIHG'hg'pIHGE'Pihegpiqg'pIHQEG'EihqeepighQPIFq'pihf'eQPIEHG'q.kjbAEJae.jbA.KJFB.kAJbf.kjba.FDKB.kdbae.kb>KJEaBG.BFE.QKJEBG.Kqjbge.KQJEBG.Kqejbgf.kQJEBF.Kqj

Review collected in partnership with Novotel Hotels
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Helpful?
Thank H4191LUjamesm
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear H4191LUjamesm, We very much appreciate your comments regarding your stay at the Novotel London City South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

uk
Reviewed 1 week ago

It was our first stay at this comfortable hotel. As Accor hotel members we get a discount and points to use for future visits.. Breakfast was excellent. The tube station is quite close and the restaurants along the river are of high

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Helpful?
Thank daveandjanb
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear daveandjanb, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards. Eric Lambert - Front Office Manager.

Dusseldorf, Germany
Reviewed 2 weeks ago

Helpful, cheerful and courteous staff. Well designed and spacious rooms (we had a "superior"). Good location. Our slow draining sink was attended to immediately. Best feature: the writing on the shampoo and shower gel tubes was large enough to read without glasses - other hotels please note! Strongly recommended.

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Helpful?
Thank MichaelCoffey
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear MichaelCoffey, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon, Kind regards. Eric Lambert - Front Office Manager.

Hong Kong, China
Reviewed 2 weeks ago via mobile

Having giving 3 stars to the same hotel brand a few weeks ago (Novotel Zurich), I was apprehensive about the standards we will have in this hotel. But there was no need to be worried as the staff there were quick off the mark and greeted you warmly as if you are family. Although we were stopping by for the...

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Helpful?
Thank senakunes
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear senakunes, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Eric Lambert - Front Office Manager

Eastbourne, United Kingdom
Reviewed 2 weeks ago

The Superior room was very comfortable with a large soft bed The room fittings were very good. The lighting was very good and it was easy to read in the room. The sink was in the room which is becoming the fashion but isn't something I though was great. However the shower and toilet were great. The staff were very...

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Helpful?
Thank Margron
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear Margron, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Eric Lambert - Front Office Manager

Witney, United Kingdom
Reviewed 2 weeks ago

I have stayed at a number of Novotel hotels in London and they are all modern and well designed. On each occasion I have enjoyed my stay, but this wasn't my best experience. The parking was a mess and the staff not very helpful. It took the best part of 2 hours to get an extra couple of cups for...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Jason G
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear Jason G, Thank you for your feedback. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly to improve our service and try to give our guest the best experience. Kind regards, Eric Lambert - Front Office Manager

Sydney, Australia
Reviewed 3 weeks ago

We stayed here for 3 nights on a trip to London. Our room was spacious with a comfortable bed and modern bathroom, lounge and tea/coffee making facilities. Also a safe in the room which is a necessity in our opinion. Hotel staff were very friendly and courteous, and the restaurants/ bar areas very nice. One reception person even posted mail...

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Helpful?
Thank Dianne M
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear Dianne M, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Eric Lambert - Front Office Manager

Bolton, United Kingdom
Reviewed 3 weeks ago via mobile

Very nice experience!! This hotel is very well placed near to a host of nice restaurants on the Thames. It's not too far from public transport and is very well decorated. However there are no views from the hotel. We loved the suite, although the extra you would have had to pay for it, I don't think would be VFM,...

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Helpful?
Thank edgworthwalm
Victoria P, Front Office Manager at Novotel London City South, responded to this review

Dear edgworthwalm, Thanks for your review. I am glad you had a good stay with us. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. See you on your next trip hopefully! Kind regards, Eric Lambert - Front Office Manager

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Staying in Southwark

Neighbourhood Profile
Southwark
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighbourhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Novotel London City South is an AA 4 star hotel ideal for a weekend or holiday in London. The Shard, Borough Market, London Eye, Tate Modern, Millennium Bridge, Shakespeares Globe Theatre, Vinopolis and St Pauls Cathedral are just minutes away, while a short tube ride will get you to the shopping, nightlife and theatres of the West End. Guests can enjoy our Elements Restaurant, Clinks Bar and rooftop leisure and fitness suite with gym, sauna and steam room. Free WiFi & internet, chargeable parking available. ... more   less 

Additional Information about Novotel London City South

Address: 53-61 Southwark Bridge Road, London SE1 9HH, England
Region: United Kingdom > England > London > Southwark , London Bridge
Price Range: RM629 - RM1,231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London City South 4*
Number of rooms: 182
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Cheap Tickets, ACCOR and Jetsetter so you can book your Novotel London City South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London City South Hotel London
Accor London City South
London Novotel
Hotel Style:
#29 Green Hotel in London
#204 Luxury Hotel in London
#244 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London City South staff and other travellers.
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Questions? Get answers from Novotel London City South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Other than the sink not working, both rooms were fine.”
 of 5 bubbles damasinnas, 18 Jan 2017 | Read review
“Higher rooms on the sixth floor give a great view of the of the Shard and the City. We stayed in 617”
 of 5 bubbles Margron, 4 Jan 2017 | Read review
“good views”
 of 5 bubbles kolC, 8 Dec 2016 | Read review
“7 floor facing the Shard”
 of 5 bubbles 461tarung, 11 Nov 2016 | Read review
“Superior Premium rooms seem to offer best price/size+quality deal”
 of 5 bubbles tomfD1AX, 24 Oct 2016 | Read review
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