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Crowne Plaza London - Docklands

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#304 of 1,080 Hotels in London
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Crowne Plaza London - Docklands
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1,739 Reviews from our TripAdvisor Community

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Showing 1,635: English reviews
Ipswich, United Kingdom
Reviewed 2 days ago NEW

Me and my best friend stayed here on Sunday evening after watching The Imparcatical Jokers at the 02 on Sunday 15 January 2017. Here is what I thought: LOCATION- COULD'T BE BETTER The hotel is in an absolutely brilliant location- I didn't really realise when booking the room how convenient the hotels location was until we turned up. Its located...

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Thank Tigermoth29
Reviewed 2 days ago NEWvia mobile

My friends and I stayed at the Crowne Plaza for a night as we were visiting the London Boat Show at the ExCel. We had booked 2 double bed rooms (for 4 people in each). We arrived at approximately 11.30am, were greeted by a friendly receptionist and luckily one room was ready. We had travelled for 3 hours and wanted...

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1Thank SEJ24
Newcastle-under-Lyme, United Kingdom
Reviewed 3 days ago NEWvia mobile

Had to book an unexpected 1 night stay on 09/01/17 due to the British Airways recent industrial action & rearrangement of our travel plans. Early flight from London City airport instead of Heathrow airport. Check in & out was most efficient & informative - friendly service. Room allocated was upgraded and due to it been a special occasion - decorative...

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Thank davide79_12
Reviewed 4 days ago NEWvia mobile

I was a bit sceptical of this Crowne Plaza after reading some of the negative reviews that were left over Christmas and New Year; however, we decided to give it the benefit of the doubt and with no regrets! The room was spacious and comfortable, the beds were so comfy we nearly missed breakfast and the hotel itself was very...

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Thank Sam R
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Sam R, Thank you for taking the time to review your recent stay at Crowne Plaza Docklands. I am delighted that you enjoyed our comfortable rooms and great location. Next time you must definitely try out our lovely leisure facilities! I look forward to welcoming you back to CP Docklands in the near future. Best Wishes, Kirby Robson Operations...

Calgary
Reviewed 4 days ago NEW

Was there over Christmas for 15 nights while our daughter was performing over at the O2 arena/Disney on Ice. Aside for being a very convenient location for going back and forth to the O2 which we used the Emirates cable car which has a nice view of the area and fun. You are also very close, a 2 minute walk...

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Thank Traveller13Calgary
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Traveller13Calgary, Thank you for taking the time to review your recent stay at Crowne Plaza Docklands. I am delighted that you chose to stay with us over the festive season. We were thrilled to host the Disney crew once again. I am pleased that you enjoyed our comfortable rooms, great location and wide breakfast selection. Next time you must...

Kenley, United Kingdom
Reviewed 5 days ago NEWvia mobile

Really nice hotel. Visited here yesterday with my Mum for a Spa Day Treat as her Christmas present which we both thoroughly enjoyed. We both had a massage treatment and it made us feel very relaxed afterwards. The staff were also very nice. However, you pay a lot of money to go there and have a relaxing experience and it's...

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Thank sally_hyneman
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear sally_hyneman, Thank you for taking the time to review your recent experience at Crowne Plaza London Docklands. I am delighted that you chose to visit our Quad Club and Spa for your special spa day. Thank you for the great comments on the staff. We are an all inclusive club and hotel so children are welcome to use the...

Reviewed 6 days ago NEWvia mobile

Absolutely amazing experience for our Anniversary, upgraded and a few treats in the room for us. The room was huge and had a fantastic view across the Thames. The heated indoor pool was beautiful and relaxing. Great choice for breakfast. Excellent distance from the O2 Arena using the Emirates Air Line and only a few minutes walk from Royal Victoria...

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Thank Tim C
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Tim C, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am delighted that you chose to celebrate your anniversary with us, and am pleased that you enjoyed the upgrade and welcome amenities. Thank you for your lovely comments on our leisure facilities and breakfast. I look forward to welcoming you...

Cork, Ireland
Reviewed 6 days ago NEW

I stayed 3 nights at the Crowne Plaza Docklands for a long week end. Nice location near the O2, accessible with the Emirates Air cabins in 10minutes. Close to the underground station. The room was nice and clean. Great facilities (sauna, steam room, pool, Jacuzzi, gym, restaurant, etc...) Welcoming and very helpful staff at the reception for any sort of...

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Thank Pierre L
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Pierre L, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am delighted that our great location suited your needs and that you enjoyed our lovely facilities. I am especially pleased to read your kind comments on the staff and will share this with the team. I look forward to welcoming...

Munich, Germany
Reviewed 1 week ago via mobile

Location is good for O2 or City Airport, room size was good other than that came away disappointed. Note O2 is on the other side of the river but there is the Emirates cable car that gets you over and this is right next to the hotel. You are near City Airport and you can hear all aircraft taking off....

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1Thank grwpl
Preston, United Kingdom
Reviewed 1 week ago

I stayed at the Crowne Plaza Newcastle in November and had a wonderful stay, so decided to book this hotel for mine and my partner’s weekend away. When we got there reception were friendly and helpful and checked us in early. Got to the room and had a shower and there was no hairdryer, so had to ring down to...

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1Thank Rebecca H
DGMLondonDocklands, Operations Manager at Crowne Plaza London - Docklands, responded to this review

Dear Rebecca H, Thank you for taking the time to review your recent stay at Crowne Plaza London Docklands. I am sorry to read of your issues and am aware that you are in touch already with my colleague Albert. Please feel free to contact him on albert.li@cpdocklands.co.uk to discuss further. Best Wishes, Kirby Robson Operations Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Crowne Plaza London Docklands , a unique, contemporary hotel overlooking Royal Victoria Dock.We are walking distance from ExCeL Exhibition Centre (West) and just minutes from the financial district of Canary Wharf & the City of London. London City Airport is a 5 minute ride away & the O2 in Greenwich & Tower of London can also be easily reached. The hotel is located next to Docklands Light Railway(DLR) station Royal Victoria, which connects after one stop with the Jubilee Line, at Canning Town, into Central London or Stratford.The hotel boasts its own Meeting Success Centre, with 9 meetingrooms accommodating up to 275 delegates including a dedicated Executive Boardroom.We offer today's business and leisure travellers dependability, friendly service and the latest in designer-led facilities at excellent value rates. We can't guarantee the weather in England, however we can guarantee the quality of our 'Make It Happen' service and our world-renowned breakfast buffet.The hotel houses a busy, contemporary bar and lounge and a restaurant accessable from the avenue or from the hotel Reception. The Quad Club offers guests a purpose-built health and fitness facility, with an indoor pool,jacuzzi, sauna, steamroom and the latest gym equipment Please note: opening times of the leisure club may vary seasonally. The hotel is located in the East of London - host to the 2012 Olympics. ... more   less 

Additional Information about Crowne Plaza London - Docklands

Address: Western Gateway | Royal Victoria Dock, London E16 1AL, England
Region: United Kingdom > England > London > East End / East London
Price Range: RM570 - RM1,574 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London - Docklands 4*
Number of rooms: 210
Reservation Options:
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Also Known As:
Crowne Plaza London - Docklands Hotel London
Hotel Style:
#30 Green Hotel in London
#164 Family Hotel in London
#198 Business Hotel in London
#220 Luxury Hotel in London
#244 Romantic Hotel in London
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Here's what travellers have asked, with answers from Crowne Plaza London - Docklands staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view or you will end up looking at a car park!!”
 of 5 bubbles Tigermoth29, 19 Jan 2017 | Read review
“Better asking for a view on the Docks!”
 of 5 bubbles pierrelK9292LD, 15 Jan 2017 | Read review
“The higher up the quieter I suppose”
 of 5 bubbles PhilipB703, 8 Jan 2017 | Read review
“Higher is better”
 of 5 bubbles Karroobex, 4 Jan 2017 | Read review
“Get a room with a harbour view”
 of 5 bubbles Trent890, 30 Dec 2016 | Read review
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