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DoubleTree by Hilton Hotel London ExCel

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#233 of 1,078 Hotels in London
Certificate of Excellence
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DoubleTree by Hilton Hotel London ExCel
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516 Reviews from our TripAdvisor Community

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Showing 476: English reviews
London, United Kingdom
1 review
Reviewed 1 week ago

Really impressed with friendly, helpful staff. Good room, comfy bed. Delicious breakfast although a bit of a queue (Sunday morning). It is a bit far out but DLR close. Will definitely stay again as good value for money.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Deborah P
Essex, United Kingdom
1 review
Reviewed 1 week ago

Hotel is conveniently located for commuters and you are not restricted in terms of what time you can comfortably get back to the hotel. Also the interior of the hotel is neat, no frills but generally if you book well ahead of your stay, works out as good value for money.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 982gabbieg
Glasgow, United Kingdom
1 review
Reviewed 1 week ago

Stayed here to go to the ATP tour, although says 1.6 miles away from O2 thats 'as the crow flys' £20 taxi or 20 minute walk to cable cars. So if its raining or your wfie, partner has high heels on its a taxi everytime. Walk from DLR is more 5/6 minutes than 3.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank F8494KGdavidm
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

Nice hotel located near to the Excel. A short walk from the DLR but wouldn't have wanted to walk on a dark night if I had been by myself. Nice room and comfy bed. Warm cookie on arrival. Air conditioning was a bit noisy but it didn't stop us sleeping. Near to the airport but we neither saw nor heard... More 

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Thank Susan N
Gillingham Dorset UK
Level Contributor
62 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 1 week ago via mobile

Great hotel and top class staff made to feel welcome as soon as you checked in.Ample free parking which was great so just parked up and used public transport.Docklands light railway is just 5 minutes walk if that so I would recommend travelling into London this way. The hotel is very very clean and top marks to the house keeping... More 

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Thank DianaMcdonough
Kettering, United Kingdom
Level Contributor
113 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 weeks ago via mobile

Stayed here as a family for a weekend in London. It's very easy to find and we had a smooth check in with polite staff. The warm cookies also went down a treat. The room on the first floor was lovely. Very clean and tidy, and also quiet. The shower could have been a bit more powerful but that's a... More 

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Thank Phoenixm34
Coventry, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

From Euston train station they was a 40 ish minutes journey to get to the hotel, the tube from Euston to London Bridge on the Northern line then hop off for Jubilee Line to Canning station then a DLR train to Prince Regent and a very short Walk through the car park of the bright coloured hotel and there is... More 

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Thank SarahJG47
Leeds, United Kingdom
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 weeks ago via mobile

We chose this hotel because it is well situated for the o2, and not too bad for central London. It's also better value for money than some more central spots. We did wonder about the proximity to London city airport - a convenience for travellers, but also a potential noise nuisance. In point of fact, you don't notice the airport,... More 

Helpful?
Thank Tom N
Milton Keynes, United Kingdom
Level Contributor
73 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 2 weeks ago

Came here for a Friday evening and Saturday stay in London. Chose this hotel because it was better value than more central hotels, and close to the Emirates Cable Car and clipper, which we promised to our six year old boy. The hotel did not disappoint. The staffs treatment of our child was just lovely, they were kind, they were... More 

Helpful?
Thank Emily B
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

This hotel lives up to its strategy, to get its staff to show acts of kindness to help make guests feel human again. The delicious birthday cake waiting in our penthouse suite to which we were upgraded was unbelievable, as were the great views of the docklands. I just recommend those arriving at the station with a wheelchair to ask... More 

Review collected in partnership with DoubleTree by Hilton

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1 Thank 173elsad

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A warm welcome to DoubleTree by Hilton, London ExCel. Our warmth of hospitality starts on arrival with our Signature Warm Chocolate Chip Cookie! Situated on the waterfront, our hotel is just 0.5 miles from London City Airport, and less than 5 minutes’ walk to the ExCel Exhibition Centre and the Docklands Light Railway both only 0.3 miles away. Central London is a short 20 minutes away with Tube transport. Our 4-star hotel offers fresh inspired living, with its 260 executive rooms each with free Wi-Fi access, a 40” LED TV and a private ensuite shower room with complimentary toiletries. With an enviable selection of room types, we have the right room type for you. Choose our Executive Standard Rooms, Junior Deluxe Suites or Suite Apartments. Some of the spacious apartments have balconies, with views across the waterfront towards the City. Relax with varied choice of living spaces, and cuisine types available. Choose from our British inspired Grand Café style restaurant with stunning waterfront views and seating for up to 120, the restaurant has a real ‘loft’ appeal that makes it a stunning backdrop to leisurely dining, and in the summer offers waterside seating. Or opt for the refined comfort of the hotels cocktail lounge bar with communal dining spaces, and luxury interiors. The hotel offers a 24hr room service menu as standard. The DoubleTree By Hilton, London Excel offers a full concierge team whom are on hand to assist 24hrs a day to assist with all the details of your visit. Our public areas include a fully functional IT zone for guest use, onsite fitness room with cardio equipment, and complimentary Wi-Fi throughout. For the business traveller we also offer a first come first served basis, shuttle service midweek transporting our guests into the heart of Canary Wharf. The O2 Arena and Canary Wharf are just a 10-minute tube ride away, and closer-by, the ExCel Exhibition Centre is next door to the hotel. DoubleTree by Hilton, the little things mean everything. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London ExCel

Address: 2 Festoon Way | Royal Victoria Dock, Excel, Newham, London E16 1RH, England (Formerly Ramada Hotel and Suites London Docklands)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: RM460 - RM1,420 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London ExCel 4*
Number of rooms: 260
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Also Known As:
Ramada Hotel London Docklands
Ramada London
London Ramada
Hotel Style:
#173 Luxury Hotel in London
#343 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London ExCel staff and other travellers.
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warwickshire
over a year ago
berkshire
3 months ago
County Wexford, Ireland
5 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel London ExCel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“spacious room!”
 of 5 bubbles Servicevill, 11 Nov 2016 | Read review
“my room view was the parking lot, I'm sure there are better viewed rooms, may be you can ask for it”
 of 5 bubbles Bluevesna, 4 Nov 2016 | Read review
“Ask for a room overlooking the water.”
 of 5 bubbles , 1 Nov 2016 | Read review
“we were on the 6th floor Hilton Hon.looking out to the airport , bit pricey but worth it”
 of 5 bubbles susanfA1569AP, 19 Oct 2016 | Read review
“High floor overlooking the River Thames”
 of 5 bubbles russelle791, 14 Oct 2016 | Read review
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