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The Bentley London

Booking.comUS$249*
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#256 of 1,089 Hotels in London
Certificate of Excellence
02/04/2017 03/04/2017
1 room 2 adults 0 children
US$452*
US$249*
US$452*
US$249*
US$452*
US$249*
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The Bentley London
The Bentley London
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731 Reviews from our TripAdvisor Community

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Showing 682: English reviews
London, United Kingdom
Reviewed 22 November 2015

Visited the Bentley for Afternoon tea with my best friend. After a disappointing incident happened at the hotel in September. Our complaint was logged and we were invited for complimentary afternoon tea. Our visit this time was lovely, we were treated a lot better and my opinion of this hotel has now changed for the better. The member of staff...

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Helpful?
Thank laura170991
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear Guest, Thank you for taking the time to share your experience at The Bentley Hotel - London with us. I am elated to read that we were able to showcase our improvements resulting in a recommendation! We value your feedback which has allowed us to improve from the experience you had a few months ago. I will of course...

New York City, New York
Reviewed 19 November 2015

The hotel's location is amazing- 1 minute from the tube in a beautiful neighborhood and close to everything yet quiet and civilized. The room was large and beautiful with a great bathroom including a Jacuzzi bath. Lots of toiletries. There were a few glaring problems which should not occur in a 5 star hotel- 1) Reception incredibly slow both at...

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Thank UWSNY
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear Guest, Many thanks for your feedback. I am however disappointed to note that your overall stay was not as enjoyable as it should have been and would like to apologise for the inconvenience that this caused. I have already discussed your feedback with my management team and would like to offer my assurances that your experience on this occasion...

Lancashire, UK
Reviewed 14 November 2015

An anniversary surprise ends up in disappoinment. I know its 5 star but the overall experience was two star. Let me explain. Room pre-paid at a cost of £450plus for a junior suite. Upon checkin, we were asked for a credit card. Hate giving credit cards as things always go wrong and it did. The room was lovely apart from...

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8Thank Churney
Leeds, England
Reviewed 14 November 2015

This hotel is fantastic. Stayed here on a theatre trip. As soon as you walk into the hotel it is very impressive. The room looked over the roof tops and was great looking into peoples gardens. :) The bathroom was very impressive with a shower and a whirlpool bath. The room was beautifully decorated. Breakfast was good - cooked available...

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Helpful?
Thank Draculas_Bride666
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear Guest, Thank you for taking time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location and service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we...

Barrow-in-Furness, United Kingdom
Reviewed 7 November 2015

This was a bit of luxury that a special treat should be all about. We had more than enough of everything and were stuffed full when we left. All we are tasted superb and was presented in a special way. That along with the gold painted surroundings was well worth the money. The hotel itself looked extremely upmarket and expensive,...

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Helpful?
Thank joep735
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear Guest, It was such a pleasure to read your wonderful comments following your visit to the Bentley Hotel London. We would like to thank you for your kind patronage and high praise which we will certainly be sharing with the team. We look forward to welcoming you back very soon in which we hope to provide you with another...

Kent, United Kingdom
Reviewed 31 October 2015 via mobile

I purchased a virgin experience voucher for champagne tea for two for my mum and I and I am so pleased I chose the Bentley. From start to finish our experience was fantastic. The staff were so friendly and very helpful. The food was lovely, and we couldn't manage it all. We thoroughly enjoyed it today and have already recommended...

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2Thank louiseFaulk
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear Guest, Many thanks for your kind comment regarding your delightful afternoon at The Bentley Hotel London. We are so delighted that you enjoyed every aspect of your stay and that you especially found our service impeccable and attentive. We will certainly be sharing your accolades with the entire Bentley team who will be just as thrilled as I was...

Zug, Switzerland
Reviewed 24 October 2015

Located in the spot area Kensington, amaizing old England atmosphere to discover, quiet, nicely renovated, too expensive but total privacy if you are looking for. Top and very friendly service to mention but must be in this kind of 5* hotel. Very good place to meet and doing business meetings in total privacy.

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Thank zugch
The Bentley Lon... T, Manager at The Bentley London, responded to this review

Dear Guest, Many thanks for your excellent feedback and I will pass your kind comments to the entire Bentley Hotel team who are focused on delivering exceptional service and your comments will serve as encouragement as we strive to continuously improve the quality of our services. The Bentley Hotel is located at the heart of Kensington & Chelsea offering privacy,...

Reviewed 20 October 2015 via mobile

first stay in London and it could not have been any better thanks to Bentley s staff. Upon arrival I was offered several options for upgrade in which I certainly grabbed it with 2 hands especially when there is a small surf charge. Dinner was excuizite and certainly was some of the favourite dishes served. Overall very happy and will...

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Helpful?
Thank harbajan s
The Bentley Lon... T, General Manager at The Bentley London, responded to this review

Dear Guest, Thank you very much for your kind review and we are delighted that you had a good stay at The Bentley. Indeed, our bedrooms are very spacious for London and we are glad you mentioned that. I have now advised our Housekeeper about your comments we can continue working on providing excellence in service at all levels. We...

Reviewed 20 October 2015

I have had bad experience with hotels in London as I always get the smallest room but The Bentley London certainly did not disappoint. Room size was perfect with the most comfortable bed I have slept in. I had only stayed for 1 night for work but wish I had my booking for more so that I could use the...

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Helpful?
1Thank Matt T
The Bentley Lon... T, General Manager at The Bentley London, responded to this review

Dear Guest, Thank you very much for your kind review and we are delighted that you had a good stay at The Bentley. Indeed, our bedrooms are very spacious for London and we are glad you mentioned that. I have now advised our Housekeeper about your comments we can continue working on providing excellence in service at all levels. We...

Reviewed 18 October 2015 via mobile

Unless the spacious room and the friendly staff everything were too poor ! , the hotel needs to be renovated , the room carpet was dirty .. the windows were broken ! The bathroom staff too poor , and the concierge has lack of knowledge ! . They have to take advantage of the location and create better than this...

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4Thank Thaniali
The Bentley Lon... T, General Manager at The Bentley London, responded to this review

Dear Guest, Thank you very much for your kind review and we are delighted that you had a good stay at The Bentley. Indeed, our bedrooms are very spacious for London and we are glad you mentioned that. I have now advised our Housekeeper about your comments we can continue working on providing excellence in service at all levels. We...

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02/04/2017 03/04/2017
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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Food & drink at the hotel
Peridot
Peridot
Cuisines: British, European
1880 at The Bentley Kempinski
1880 at The Bentley Kempinski
Cuisines: French, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Bentley London is located in Central London. Our combination of delightful Deluxe bedrooms & Suites provide guests with a luxurious choice for their residential requirements. ... more   less 

Additional Information about The Bentley London

Address: 27-33 Harrington Gardens, London SW7 4JX, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: RM997 - RM1,679 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Bentley London 5*
Number of rooms: 64
Reservation Options:
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Also Known As:
The Bentley Hotel London
Hilton International London
Hotel Style:
#53 Spa Hotel in London
#89 Business Hotel in London
#182 Romantic Hotel in London
#193 Luxury Hotel in London
#368 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Bentley London staff and other travellers.
4 questions
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Questions? Get answers from The Bentley London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms at the back of the hotel overlook quite neighbouring gardens”
 of 5 bubbles TyneTourist, 13 Mar 2017 | Read review
“We only stayed for afternoon tea”
 of 5 bubbles mariaalmeida186338, 2 Feb 2017 | Read review
“The better rooms are worth the extra money.”
 of 5 bubbles JJV60, 11 Jan 2017 | Read review
“We stayed on last Saturday night on the 7th floor in room 712 it was so quite no street noise.”
 of 5 bubbles oldheadmichael, 28 Nov 2016 | Read review
“We had the cheapest double and it was still an awesome experience”
 of 5 bubbles joannew2014, 15 Nov 2016 | Read review
5 of 5
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US$249* /night
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Prices are for 1 room, 2 adults
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