We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Novotel London ExCeL

Show Prices
#290 of 1,080 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Novotel London ExCeL
View Map
{"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,065 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,638: English reviews
Reviewed yesterday NEWvia mobile

Stayed here two years running now, great service and really easy when doing a show at excel . The bar is a great place to meet up with fellow exhibitors after a long day. You can get a good deal which includes a great breakfast if you book well in advance.

 Report
Helpful?
Thank Sam W
Cork, Ireland
Reviewed yesterday NEW

Booked the Novotel ExCel to visit the Boat Show. It could not have been more convenient. Room was smallish but OK. Beds were comfortable. Room facilities were adequate. The carpet was very badly stained/dirty? which we reported but nothing was done. Breakfast was good, plenty of choice, well cooked and presented. Pity we cannot say the same for dinner. Same,...

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Clive D
Reviewed 3 days ago NEWvia mobile

The hotel it self is really good. Stayed here a few times and the rooms and location is really nice. The hotel is ideal for family and couples. Kids will enjoy there stay here. My latest stay was a bad experience at breakfast. complained to the manager on duty and behold no improvements to breakfast on the second day. Still...

 Report
Helpful?
Thank Tazmopat
wimborn
Reviewed 4 days ago NEWvia mobile

Really friendly staff that deliver top notch service. Special mention to Victoriya. Reasonably priced, good selection of food that I ate in the bar. Only gripe ... very limited wine choice. Stayed for the boatshow so the hotel is in a great location.

 Report
Helpful?
Thank pauffleys
Reviewed 5 days ago NEW

The funny thing about this review is that I never had a chance to stay at the hotel BUT I have a very good experience about its people and great service. Last week one of colleague would be visiting London Boat Show and staying at this lovely hotel however due to heavy snow his flight was cancelled twice and he...

 Report
Helpful?
Thank Mahmut G
Aberdeen, United Kingdom
Reviewed 1 week ago NEWvia mobile

Third time that I have stayed here. Fabulous if you're at going to Excel - closest hotel. Staff friendly. Rooms simple but clean. Beds comfortable. Only negative is the restaurant which has very limited and unimaginative menu. Food just ok and no more.

 Report
Helpful?
1Thank EddieA29
Toronto, Canada
Reviewed 1 week ago

My family and I stayed here for 12 nights for our vacation to London, and we used it mostly as a base for our sightseeing. We didn't use the restaurant or bar while we were there, but I did once use the exercise room on the 8th floor. It was a little chilly, but I was in there first thing...

 Report
Helpful?
Thank MichaelS13
Leeds
Reviewed 1 week ago

Location wise this place is on the DLR and good for the Excel and also the O2 although you do have to change if coming from Central London but that is straight forward. You must use the cable car if going to the O2 as that is fab. Don't come here expecting a central location though but then you wouldn't...

 Report
Helpful?
Thank andrew1211
Deal, United Kingdom
Reviewed 1 week ago

Good standard of accomdation, rooms spacious clean and well laid out. Just a two minute walk from the exhibition centre. Good service in both the bar and restaurant and prices reasonable considering its location.

 Report
Helpful?
Thank costahotshot
NYC
Reviewed 1 week ago

My BF and I stayed here for 6 nights over NYE. I was concerned about the location and getting into central London but honestly the DLR is very consistent and it only took 25 - 30 minutes to get to central london and the main tourist destinations. Our hotel room was nice - bed, sofa (which can be an extra...

 Report
Helpful?
Thank BrittanyMichele

704 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (502)
Viewed
Hotel & Grounds (72)
Viewed
View from Room (43)
Viewed
Room/Suite (103)
Viewed
Bathroom (38)
Viewed
Dining (24)
Viewed
Family/Play Areas (1)
Viewed
Other (221)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (118)
Viewed
Amenities (16)
Viewed
Dining (14)
Viewed
Superior Room (54)
Viewed
The Hotel (34)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (84)
Viewed
Hotel & Grounds (16)
Viewed
Room/Suite (23)
Viewed
Business Centre/Function Rooms (7)
Viewed
Dining (4)
Viewed
Other (34)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
East End / East London
Crowne Plaza London - Docklands
Docklands / Canary Wharf / Isle of Dogs
Aloft London Excel
Aloft London Excel
#262 of 1,080 in London
1,678 reviews
Docklands / Canary Wharf / Isle of Dogs
Ibis London Excel Docklands
Ibis London Excel Docklands
#420 of 1,080 in London
1,853 reviews
Show Prices
Show Prices
Show Prices
Docklands / Canary Wharf / Isle of Dogs
DoubleTree by Hilton Hotel London ExCel
Docklands / Canary Wharf / Isle of Dogs
Premier Inn London Docklands (Excel) Hotel
Docklands / Canary Wharf / Isle of Dogs
Ibis Styles London Excel
Ibis Styles London Excel
#526 of 1,080 in London
1,304 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Upper Deck Restaurant & Bar at the Novotel London ExCeL
The Upper Deck Restaurant & Bar at the Novotel London ExCeL
Cuisines: British, International, European, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
A contemporary waterfront hotel located 150 metres from the ExCeL London & ICC (Exhibition Centre)and near the O2 Arena, Canary Wharf, Stratford, London City Airport (LCY) and historic Greenwich. The hotel is ideally located in the capital’s dynamic eastside and close to Westfield Stratford City shopping centre, which is only 10 minutes away. Novotel London ExCeL is a 5 minute walk from Custom House D.L.R. station. All Novation rooms have en-suite bathrooms with a bath and separate shower unit, as well as pivoting desk for working or dining, high speed internet, Wi-Fi access and satellite TV. The Upper Deck Restaurant offers panoramic views in a relaxed environment overlooking Royal Victoria Dock. Open from 6am to 10.00pm the Upper Deck also offers 24-hour room service. Paid car parking available. ... more   less 

Additional Information about Novotel London ExCeL

Address: 7 Western Gateway, London E16 1AA, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Price Range: RM457 - RM1,158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London ExCeL 4*
Number of rooms: 257
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Priceline, Travelocity and Jetsetter so you can book your Novotel London ExCeL reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London Excel Hotel London
Accor London Excel
London Novotel
Hotel Style:
#42 Green Hotel in London
#209 Luxury Hotel in London
#248 Romantic Hotel in London
#260 Family Hotel in London
#291 Business Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel London ExCeL staff and other travellers.
30 questions
Ask a question

See all questions (30)

Questions? Get answers from Novotel London ExCeL staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is fine”
 of 5 bubbles BrittanyMichele, 5 Jan 2017 | Read review
“Take the higher level floors and ensure they face north as the airport is near by.”
 of 5 bubbles 602markj, 4 Jan 2017 | Read review
“High floors at the end of the corridor are best.”
 of 5 bubbles X9488FSrichardg, 19 Dec 2016 | Read review
“nice views across the dock”
 of 5 bubbles abbyprice0101, 16 Dec 2016 | Read review
“Superior rooms have great facilities”
 of 5 bubbles stevenwilliams7, 10 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay