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Crowne Plaza London The City

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Traveller (586)
Room & Suite (483)
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Overview
  • Excellent55%
  • Very good34%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“the club lounge”(162 reviews)
“black friars”(38 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,640)
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1,232
754
194
68
34
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1,232
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761 - 765 of 2,282 reviews
Reviewed 8 February 2016

I do wonder why Hotels do not spend more time touching up the scratches, marks, and stains in rooms? Stayed in a very nice Studio Room, but it was in need of a touch up on so many wooden surfaces, that would have resulted in...More

Thank Peter D
Response from FrewerD, Manager at Crowne Plaza London The CityResponded 9 February 2016

Dear Peter D, Thank you for taking the time to review our hotel. I am very glad to say that we are actually in the middle of a redecoration project whereby we are solving all those small issues. This project encompasses ever room and corridor....More

Reviewed 1 February 2016 via mobile

Return stay here. Really rate the location and the staff. Room on 5th floor was fine. Only grumble is the double bed which is on the small side and had a mattress topper which made it really lumpy. Not sure why this is preferred by...More

Thank Phil G
Response from FrewerD, Manager at Crowne Plaza London The CityResponded 5 February 2016

Dear Phil G, Thank you for taking the time to review our hotel, I was really pleased that you liked the location and staff. I have asked our housekeeping team to look into the mattress topper issue and ensure we resolve the "lumpy" issue! I...More

Reviewed 1 February 2016 via mobile

Only being there for 2 days, the choice of this hotel by our travel agent was good. I assume you don't get a lot for your money in London so hard to compare. In saying that, the staff were great, rooms were clean although small...More

Thank Scott B
Response from FrewerD, Manager at Crowne Plaza London The CityResponded 5 February 2016

Dear Scott B, Thank you for taking the time to review our hotel. I was disappointed to see you thought we were average. That certainly is not what we are aiming for. Perhaps you might be as good to email me - damian.frewer@ihg.com so I...More

Reviewed 1 February 2016

LOCATION: Across the street from the Blackfriars tube and train station. Short walking distance to the City. 20-minute walk to Covent Garden. 1,5-hour drive to LHR with private limousine during rush hour, cost: GBP 80. HOTEL: Welcoming and helpful bell staff. Very friendly check-in, but...More

2  Thank HKasyouare
Response from FrewerD, Manager at Crowne Plaza London The CityResponded 1 February 2016

Dear HKasyouare, Thank you for taking the time to review our hotel. I am very grateful for the feedback, I will take the time to review all of these comments with my front office manager and my head housekeeper. But please do accept my sincerest...More

Reviewed 30 January 2016 via mobile

Fantastic location, beautifully decorated hotel! Staff are very friendly, the beds are some of the comfiest I have ever slept in. The bath and showers are fantastic and perfect go unwinding after a busy day sightseeing. First floor is noisy road side.. Would recommend 5th...More

1  Thank Jemma J
Response from FrewerD, Manager at Crowne Plaza London The CityResponded 1 February 2016

Dear Jemma J Thank you for taking the time to review our hotel, I was so pleased to see you had a great stay, I will make sure the kitchen team in the Chinese Cricket Club know that you loved the duck!! Please let me...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$197 - US$450 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#81 Family Hotel in London
#119 Business Hotel in London
#123 Romantic Hotel in London
#158 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$197 - US$450 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#81 Family Hotel in London
#119 Business Hotel in London
#123 Romantic Hotel in London
#158 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (586)
Room & Suite (483)
Dining (131)
Pool & Beach (2)
Amenities (13)
Business Centre & Event Rooms (4)
Nearby
City of London
From its ancient past as a Roman trading outpost to
its 21st century status as the wealthiest square mile
in the world, the financial district known simply as
“The City” is one of London's most historic and
fascinating neighbourhoods. Here high rise office
towers such as Norman Foster’s Gherkin mingle with
Roman ruins and architectural marvels from virtually
every era in between, including Christopher Wren's
...More
Questions & Answers
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Ahchengmok
12 May 2018|
Answer
Response from johnpeter2253 | Reviewed this property |
I’m not entirely sure however I believe it can still be booked as a child.
1
Vote
MariaFe75
24 April 2018|
AnswerShow all 4 answers
Response from FrewerD | Property representative |
Hi Yes we provide tea and coffee making facilites in every room. Thanks Damian
0
Votes
cbmo1
5 April 2018|
AnswerShow all 6 answers
Response from FrewerD | Property representative |
Hi - we do have a small number of smoking rooms but none of the rooms have balconies. It is not illegal to have a small percentage of smoking rooms in a hotel as they are licensed differently to restaurants and... More
0
Votes
Room Tips
"Avoid room 111."
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"Higher floors as beleive they are quieter"
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"Rooms facing the office block are very quiet at the weekend."
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"Rooms at the back of the hotel have a lot less road noise. The higher the better."
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