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31/12/2017 01/01/2018
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    London Marriott Hotel West India Quay

    22 Hertsmere Road | Canary Wharf, London E14 4ED, England
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    31/12/2017 01/01/2018
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    Traveller (657)
    Room & Suite (245)
    Dining (57)
    • Excellent54%
    • Very good33%
    • Average9%
    • Poor3%
    • Terrible1%
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    Free Internet
    Breakfast Buffet
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    Non-Smoking Hotel
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    Wheelchair Access
    Business Centre
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    5.0 Star Hotel
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    31 Dec1 Jan
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,212)
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    1 - 5 of 2,006 reviews

    Reviewed yesterday via mobile

    We stayed here for a weekend trip to London to include shopping and an event at the O2 arena. The hotel staff were welcoming and upgraded us from a double room to an executive room, which I believe has a bigger bed and a large...More

    Thank ade257
    Reviewed 2 days ago via mobile

    All n all a good hotel to stay in very accessible walking distance to shopping,bars and restaurants, not enough milk in room and no chocolate or peanuts in mini bar just silly things really dressing gown would have fitted a child I’m average size 12/14...More

    Thank Jan2412
    Reviewed 2 days ago via mobile

    Lovely hotel, made to feel very welcome by staff especially the concierge who show us how lifts worked & they also made sure a special photo album got to our room safely (thanks Sam). The room was great with everything we could need. Will certainly...More

    Thank Jan C
    Reviewed 5 days ago via mobile

    I stayed in December in the hotel. It easy to access from city airport 20mn door to door. I arrived late at 22.00. The staff at the reception was very friendly and gave room 214. This room is spacious but adjacent to the train station....More

    Thank austrianfamilyof5
    Reviewed 1 week ago via mobile

    Stayed for one night. Still trying to work out what makes this a 5 star hotel.... Check in was quick, room on first floor was fine - nothing special or different to many 3 & 4 star hotels we’ve stayed in though. Went out to...More

    Thank NottsPanther75
    Response from Rolf_Smeltekop, Manager at London Marriott Hotel West India QuayResponded 1 week ago

    Dear NottsPanther75, Thank you for sharing your feedback in regards to your recent stay at the London Mariott West India Quay. We are naturally disappointed to read of the issues throughout your last visit. I am terribly sorry for the noise disturbance and the resolution...More

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    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Internet
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Price range
    • US$134 - US$454 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #24 Green Hotel in London
    • #96 Family Hotel in London
    • #115 Romantic Hotel in London
    • #157 Luxury Hotel in London
    • #175 Business Hotel in London
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 301
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Orbitz, Travelocity, Hotels.com, Agoda, Hotwire, Ctrip TA, TripOnline SA, Cancelon and HotelQuickly so you can book your London Marriott Hotel West India Quay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Docklands / Canary Wharf / Isle of Dogs
    • Also Known As
    • London Marriott West India Quay Hotel London ,
    • Marriott London
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    Traveller (657)
    Room & Suite (245)
    Dining (57)
    Pool & Beach (1)
    Hotel & Grounds (452)
    Bathroom (26)
    Business Centre & Event Rooms (10)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    Archana R
    5 December 2017|
    AnswerShow all 5 answers
    Response from robinjn1 | Reviewed this property |
    A walk of about a mile and a half (2km) would be involved, but I think I’d pop over to Greenwich village. This cosmopolitan area is as likely as anywhere to have places open to visitors at this time of year
    31 August 2017|
    AnswerShow all 7 answers
    Response from yhi904 | Reviewed this property |
    Take the DLR. You may need to change at Poplar and then you go to Canary Wharf and back to West India Quay where the hotel in 1 minutes walk. It's all easy with lifts and escalators at the airport, cross platform changes on... More
    28 August 2017|
    AnswerShow all 4 answers
    Response from Rolf_Smeltekop | Property representative |
    Dear darrenSouthWales, We have send you a Message with our direct contact details.The Site does not allow us to answer directly with our Mail address. We are looking forward to hearing from you. Sincerely, West India... More
    Room Tips
    "Ask for one overlooking the Quay"
    Read review
    "Book a room that does not overlook the DLR station. Once we were so close people on the platform were waving..."
    Read review
    "Request a room with the water view"
    Read review
    "Floor facing the Quay would be nice, high floor."
    Read review
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