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London Marriott Hotel West India Quay

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#200 of 1,088 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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London Marriott Hotel West India Quay
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2,038 Reviews from our TripAdvisor Community

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Showing 1,842: English reviews
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wiltshire
Reviewed yesterday NEWvia mobile

Stayed in many Marriotts in London. This is one of the best - great area of Canary Wharf, fab restaurants around & music venues, great for the O2, hotel excellent, bar food they serve late & was lovely.

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Thank joolzroz
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

The place is in the very charming area, far from the tourists and the moo. It has a very lovely bar. The restaurant is good. And very pleasant breakfast. It is by the water and has verylovely view. The rooms are comfortable and have have everything you need. I suggest the rooms on 10th floor.

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Thank inesefun
Amsterdam
Reviewed 1 week ago

This hotel is a bit out of the center, in trendy Canary Wharf. Not all taxi drivers know how to find it, but it is not that difficult. Friendly staff, excellent rooms (not very large), fantastic breakfast (even though it was not a huge buffet), nice area to walk around and shop.

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Thank Alfred V
London, United Kingdom
Reviewed 1 week ago

Great one night stay at a very customer service focused hotel starting with the very helpful door staff and professional reception and check-in team intent on reducing your waiting time to the housekeeping team who had decorated our bed with heart shape petals for our anniversary stay. Additionally they also provided complimentary strawberries cream and chocolate sauce which we felt...

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Thank HousePeople
Paris, France
Reviewed 1 week ago

The hotel is quite well located if you have business to do in the East End. The bar and breakfast is pretty nice. Bar staff is very helpful. My room looked a bit dated but not overly so and was clean. Sole drawback is that I got a room accessible to wheelchair as the hotel was full: given my height,...

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Thank Nitchy83
Edmonton, AB
Reviewed 1 week ago

We stayed over the New Year's to treat ourselves. It was our first trip so we were really hoping to be able to see a bit of the cityscape from our room. Unfortunately it faced into an inner square, so our total view was windows in all directions (including up). We asked about the possibility of switching - and the...

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Thank Nevileon
Bertrand_Dijoux_GM, General Manager at London Marriott Hotel West India Quay, responded to this review

Dear guest, Thank you for your review posted here on TripAdvisor following your stay at the London Marriott West India Quay. We were disappointed to hear that your stay did not meet your expectations and do hope we will have the opportunity to welcome you back to better your experience this time. I have already sent you a private message...

Greater London, United Kingdom
Reviewed 1 week ago via mobile

We went and had the above today with my mom . The staff are so friendly and welcoming . And the pressico was good and flowing . Sandwich and cakes and scones. The guy who had the red braces . Was so willing to help and nothing was I problem. My mom was visiting from Birmingham and loved it great...

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Thank Pete D
Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

Given that I was on an all-night flight, another 2 hours to get to CW, then head straight to office; I thought I was fortunate that the hotel would let me use its health club to freshen up early in the morning before heading to the office. I was pleasantly surprised that they had my room ready at 08:00!!! I...

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Thank Marwan S
A TripAdvisor Member
Level Contributor
17 reviews
4 hotel reviews
2 helpful votes
Reviewed 1 week ago via mobile

My Friends and I stayed here for 2 nights, and loved our stay. Hotel was perfect and had everything we needed. Staff were all very helpful and welcoming. It was a perfect location with lots to do. We were only one stop away from the o2, which was perfect.

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Thank A TripAdvisor Member
Reviewed 1 week ago via mobile

I stayed for a week, service was goodfrom front desk to room cleaning. Tha facility is also very nice with a cool bar on the first floor. The mattress in the room was not comfertable in addition I had to switch rooms as the first room I recived smelled bad and had no view at all.

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Thank עדי ד
Bertrand_Dijoux_GM, Manager at London Marriott Hotel West India Quay, responded to this review

Dear Valued Guest, Thank you for choosing the London Marriott West India Quay and many thanks for your kind word in regards to the service delivered by our staff. It is always a pleasure to read that our guests are very looked after. Nevertheless, we were disappointed to read that your stay was only OK and do hope we will...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally situated in the Canary Wharf district, the London Marriott Hotel West India Quay offers luxurious accommodations and access to the city's most popular attractions. Indulge in a deluxe steakhouse experience at Manhattan Grill or maintain your workout routine with our state-of-the-art fitness center & sauna. We boast a prime location just 11 minutes from London City Airport and 10 minutes from Europe's largest indoor shopping mall. ... more   less 

Additional Information about London Marriott Hotel West India Quay

Address: 22 Hertsmere Road | Canary Wharf, London E14 4ED, England (Formerly London Marriott West India Quay)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: RM693 - RM1,892 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — London Marriott Hotel West India Quay 5*
Number of rooms: 301
Reservation Options:
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Also Known As:
London Marriott West India Quay Hotel London
Marriott London
Hotel Style:
#23 Green Hotel in London
#115 Romantic Hotel in London
#145 Family Hotel in London
#151 Luxury Hotel in London
#175 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from London Marriott Hotel West India Quay staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If looking for 2 double beds, no rooms will have views.”
Nevileon, 14 Apr 2017 | Read review
“Ask for a room with a view.”
jackieg321, 24 Mar 2017 | Read review
“our room didn't have a particularly brilliant view but as we were only their just over two days we weren't that fussed.”
garycook1958, 21 Feb 2017 | Read review
“Ask for a view.”
itrvl4work, 20 Feb 2017 | Read review
“Pay a little more to get the executive rooms”
MLAJF, 12 Feb 2017 | Read review
5 of 5