We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

London Marriott Hotel West India Quay

Show Prices
#193 of 1,086 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
London Marriott Hotel West India Quay
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,020 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for London Marriott Hotel West India Quay
See the most recent reviews
Showing 1,824: English reviews
Reviewed 3 weeks ago via mobile

Just ended a great stay here - the exec apts are roomy and comfortable. Complimentary food basket and a complete kitchen make cooking in a viable option. Great location for work. Incredibly efficient room service and excellent food. My new favorite spot in the Wharf.

 Report
Helpful?
Thank KPG33
London, United Kingdom
Reviewed 3 weeks ago

We treated ourselves to a night in a different part of London - a mini weekend staycation. We were welcomed with macarons and a little note from the restaurant saying "See you in Manhattan Grill" The room was clean and tidy. The room was facing the street with a nice view. The bed was comfortable and the bathroom was well...

 Report
Helpful?
Thank Sofiah S
Edinburgh, United Kingdom
Reviewed 3 weeks ago

I spent a Friday and Saturday night here. Service in the bar increasingly slow, but with stupid prices. Staff spend too much time doing nothing. Saturday night went to bedroom at 1130pm,and all you could hear was bass of music. Arched to until 1150pm still going on. When I phoned to complain,I was told there was a party 3 floors...

 Report
Helpful?
Thank Nigel R
Bertrand_Dijoux_GM, Manager at London Marriott Hotel West India Quay, responded to this review

Dear Nigel R, Thank you very much for taking the time to provide us with your feedback. We would like to apologise for any inconveniences caused to you during you recent stay. We have contacted you with a direct message to go through your feedback in more detail. Kind regards Henning on behalf of Bertrand_Dijoux_GM

Reviewed 3 weeks ago via mobile

Spent a week here on business and I have to say how pleased I was at how welcome the staff made me feel. Was the service 100% perfect? No, but what hotel is? Almost everyone I interacted with was pleasant and accommodating. A few bumps here and there which I won't go into but nothing that significantly affected my stay....

 Report
Helpful?
Thank Rob I
Montclair, New Jersey
Reviewed 4 weeks ago via mobile

Truly, the team here couldn't be nicer. But - no ice w turn down - no complementary water at the bedside - no fluffy robe - the hair dryer doesn't work - the toilet flushing on the verge of overflowing - but goes down fine so maybe that's the design - poor quality tv images - had to call down...

 Report
Helpful?
Thank GastroDreamers
Bertrand_Dijoux_GM, Manager at London Marriott Hotel West India Quay, responded to this review

Dear valued guest, Thank you very much for your comment posted here on TripAdvisor. We are sincerely sorry to hear about the issues you have experienced in your room. It is correct that we do have a room revamp on the way which will include new furniture, wall paper, carpet and also a TV and Internet upgrade. We do hope...

UK
Reviewed 4 weeks ago

Nice hotel. Good breakfast. Air conditioning in room. Beds are comfy. Very close to Canary Wharf for shops and food. Loads of good restaurants nearby. Easy to get there. We always try to stay there when prices are right.

 Report
Helpful?
Thank blacktest_45
Reviewed 4 weeks ago via mobile

Where to start? Amazing location, fantastic venue, kindest staff, gorgeous views.... After letting them know this was a special stay, we were upgraded, given an amazing view and strawberries and cream were left in our room. All staff were so welcoming. We were treated like royalty. Thank you!

 Report
Helpful?
Thank mr5k1ngy
Portsmouth, United Kingdom
Reviewed 22 February 2017

Great choice,staff friendly from the moment we stepped into the Hotel. Room was immaculate ,everything working and the Bathroom spotless as well as a very comfortable bed .We visited the G&TEA Bar on both nights and enjoyed the ambience and relaxing atmosphere as well as the music , i can honestly recommend the draught Speckled Hen Bitter a beautiful pint.Top...

 Report
Helpful?
2Thank garycook1958
Kungsbacka, Sweden
Reviewed 21 February 2017 via mobile

Very nice staff and friendly service. The hotel is swish. The rooms good if a little dark and older. No views of the docks. Breakfast good and varied if a little disorganized. Area a little bit rough. A trek to central London. Overall good though with the friendly staff being the high point.

 Report
Helpful?
Thank John T
Vancouver, Canada
Reviewed 21 February 2017

First time staying here, I usually stay at another hotel in Canary Wharf. Location is good, close to my office, a short 5 minute walk. The DLR train is next door so convenient to get to places in London. Staff were great. I was impressed with Harold the concierge, He helped me out tremendously with areas to go shopping, and...

 Report
Helpful?
Thank itrvl4work

705 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (583)
Viewed
View from Room (41)
Viewed
Room/Suite (136)
Viewed
Hotel & Grounds (110)
Viewed
Dining (25)
Viewed
Bathroom (22)
Viewed
Business Centre/Function Rooms (3)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (1)
Viewed
1:10
Videos (4)
Viewed
Other (240)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (108)
Viewed
Amenities (22)
Viewed
Deluxe Room (40)
Viewed
Dining (20)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (14)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (2)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
Docklands / Canary Wharf / Isle of Dogs
Hilton London Canary Wharf
Hilton London Canary Wharf
#80 of 1,086 in London
3,132 reviews
Docklands / Canary Wharf / Isle of Dogs
Canary Riverside Plaza Hotel
Canary Riverside Plaza Hotel
#128 of 1,086 in London
863 reviews
Show Prices
Show Prices
Show Prices
Docklands / Canary Wharf / Isle of Dogs
Marriott Executive Apartments London, West India Quay
Docklands / Canary Wharf / Isle of Dogs
Point A Hotel, London Canary Wharf
Fraser Place Canary Wharf
#434 of 1,086 in London
402 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally situated in the Canary Wharf district, the London Marriott Hotel West India Quay offers luxurious accommodations and access to the city's most popular attractions. Indulge in a deluxe steakhouse experience at Manhattan Grill or maintain your workout routine with our state-of-the-art fitness center & sauna. We boast a prime location just 11 minutes from London City Airport and 10 minutes from Europe's largest indoor shopping mall. ... more   less 

Additional Information about London Marriott Hotel West India Quay

Address: 22 Hertsmere Road | Canary Wharf, London E14 4ED, England (Formerly London Marriott West India Quay)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: RM670 - RM1,889 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — London Marriott Hotel West India Quay 5*
Number of rooms: 301
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, Marriott, Orbitz and Jetsetter so you can book your London Marriott Hotel West India Quay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
London Marriott West India Quay Hotel London
Marriott London
Hotel Style:
#22 Green Hotel in London
#115 Romantic Hotel in London
#145 Family Hotel in London
#148 Luxury Hotel in London
#175 Business Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from London Marriott Hotel West India Quay staff and other travellers.
24 questions
Ask a question

See all questions (24)

Questions? Get answers from London Marriott Hotel West India Quay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view.”
 of 5 bubbles jackieg321, 24 Mar 2017 | Read review
“our room didn't have a particularly brilliant view but as we were only their just over two days we weren't that fussed.”
 of 5 bubbles garycook1958, 21 Feb 2017 | Read review
“Ask for a view.”
 of 5 bubbles itrvl4work, 20 Feb 2017 | Read review
“Pay a little more to get the executive rooms”
 of 5 bubbles MLAJF, 12 Feb 2017 | Read review
“Choose quay side a few floors up for a nice view. 13th floor was great.”
 of 5 bubbles 230tinap, 1 Feb 2017 | Read review
5 of 5