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Ace Hotel London Shoreditch

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Ace Hotel London Shoreditch
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853 Reviews from our TripAdvisor Community

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Showing 689: English reviews
Reviewed yesterday NEW

A good, nice hotel with small hipster details but best was the service! All friendly and smooth. Perfect for me, my husband and 5 month old baby. They loved the gym and bath tub when I was working ; ) Thanks!

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Helpful?
Thank Sara L
Miami, Florida
Reviewed 2 days ago NEW

My first experience with Ace hotels was in New york. Ive already stayed about three times in the NYC location so naturally when booking my trip to london I wanted to stay in ACE Shoreditch. Im a designer so I appreciate good design and a trendy hip vibe. Upon arriving I was helped by Romain, he was very helpful in...

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Helpful?
Thank stephmarroquin
Norwich, United Kingdom
Reviewed 4 days ago NEW

Been wanting to stay at this hotel since my last trip to Shoreditch and it didn't disappoint. My girlfriend had booked it as a surprise (belated birthday trip to London) and it lived up to expectations. Really friendly guy on reception when we checked in - staff equally as friendly during the rest of the stay. Only here for a...

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Helpful?
Thank Adam T
AceHotelLdn, Front Office Manager at Ace Hotel London Shoreditch, responded to this review

Hey Adam, So great to read you enjoyed your birthday surprise here! Can't wait to have you and your girlfriend back for another stay soon Jamie and the Ace team x

Whitstable, United Kingdom
Reviewed 5 days ago NEWvia mobile

So I've reviewed the Ace in Palm Springs and really this hotel is the city 🌃 equivalent of that gem 💎 in the desert 🌵. There is so much that is unique and quirky yet functional about this hotel that I really would have to write a book 📚 😀. The attention to modern detail from the Bauhaus type furniture...

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Helpful?
Thank steve s
AceHotelLdn, Front Office Manager at Ace Hotel London Shoreditch, responded to this review

Steve! I loved reading this! Hope to have you back again soon Jamie and the Ace team x

London, United Kingdom
Reviewed 5 days ago NEWvia mobile

They are things I really like about ace hotel : location, decoration, atmosphere however some things need to be improve as security agent behaviour (generally rude), quality of coktails and music (you used to have some great djs around why do you know use borring playlist?)

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Helpful?
Thank Ines_sophie08
Leeds, United Kingdom
Reviewed 1 week ago via mobile

I've been finding it tough to review this place because I find so much of it admirable. The level of detail in the rooms, the space, design elements... everything is to be applauded. Or at least, if that was all there was to consider it would be. I'll keep this review short for two reasons - firstly I'm disappointed I...

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Thank LeedsCanary
Edinburgh, United Kingdom
Reviewed 1 week ago via mobile

I arrived to check in and was told they had. O record of my booking - I showed them my online receipt but it did not matter, despite acknowledging that I had indeed received an online receipt they were nonetheless fully booked and I would need to find another hotel. Given it was late at night this proved impossible and...

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Thank calobee
Reviewed 1 week ago

Located at The high street of Shoreditch this is the coolest hotel I have ever been..informal atmosphere, relaxed and friendly staff. Busy bar and lounge with everyday events (Djs, performances, workshops) attract crowds of trendy people on the verge of stereotype ( beards, clipped pants, colorful heads). To blend in you must sit with your MacBook and pretend there is...

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Helpful?
Thank Monica A
Hong Kong, China
Reviewed 1 week ago

We stayed here last week for 4 nights. We never expected professional hotel services we would have expected otherwise from a regular 4,5 star hotel, as we already expected the staff would be more hipster and chill, but we were appalled when the staff at the reception checked us in with a very rude attitude, and with no greeting and...

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Helpful?
1Thank Esther N
AceHotelLdn, General Manager at Ace Hotel London Shoreditch, responded to this review

Hi Esther, We are really sorry to hear about your experience, please could you send me an email on samantha.fulton@acehotel.com so we can discuss further. Best Sam x

Vancouver, Canada
Reviewed 1 week ago via mobile

This is a cute hotel, a great home base for exploring London. Lots of bars and clubs in the area, as well as great restaurants. The staff are friendly, but kind of that hipster vibe where people are almost too cool to smile. Once you get past that everyone is helpful and friendly if you have questions. Because this is...

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Helpful?
2Thank sonjdra
AceHotelLdn, Front Office Manager at Ace Hotel London Shoreditch, responded to this review

Hey Sonjdra! Thanks for all the feedback, so glad you found the team to be super friendly and that you found the room relaxing and cozy after a day exploring London. Be sure to stay again soon Jamie and the Ace team x

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Staying in Shoreditch

Neighbourhood Profile
Shoreditch
The western front of the edgy East End, Shoreditch is a perennially trendy haven for anything “street” – be it art, food, or fashion. With its handful of well connected transportation links dotting its perimeter, along with an ever increasing variety of shops, hotels, bars, and restaurants, it's easy to explore this trend-conscious and youth-oriented neighbourhood. There's a lingering post-industrial grit about Shoreditch, but because it shares a border with “The City” financial district, the influence from its upscale neighbour can result in fascinating outcomes.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Ace Hotel London Shoreditch, a 5 star property in the historic Shoreditch neighbourhood, a hub for galleries, theaters and fashion, home of the Brick Lane market and a canvas for street artists from around the world.It’s a neighborhood with a long history of culture and industry — the first district where plays were performed in London, banned at that time in the center city, and later a center of in textile and furniture manufacture.Today’s Shoreditch is a leader in the arts, design, cuisine, culture and technology — an outpost in the global community of ideas. The design at Ace Hotel London hints at a wide range of influences from UK punk to the bold graphic style of the early 20th century Vorticist movement, to the clean Modernism of the Bauhaus.All rooms have vintage furniture, original artwork, in-room safe and flatscreen TV with Ace video-on-demand and Revo radios with Ace-curated radio stations, plus a well-stocked mini-bar and complimentary WiFI. Some rooms have turntables and a selection of vinyl and acoustic guitars.Easy access to Moorgate, Finsbury Square and Liverpool Street. Destination restaurant Hoi Polloi is by David Waddington and Pablo Flack who are restaurateurs behind Bistrotheque and Shrimpy’s. Gym is open 24 hours; the Hotel also features a Basement Bar with live gigs and DJ sets, a lobby bar, The Bulldog Edition - a coffee shop in partnership with Square Mile Coffee Roasters, an exhibition gallery, on-site juice bar, a flower shop, and 24 hours room service. ... more   less 

Additional Information about Ace Hotel London Shoreditch

Address: 100 Shoreditch High Street, London E1 6JQ, England (Formerly Crowne Plaza London Shoreditch)
Region: United Kingdom > England > London > Shoreditch , East End / East London
Price Range: RM790 - RM3,277 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ace Hotel London Shoreditch 5*
Number of rooms: 258
Reservation Options:
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Also Known As:
Crowne Plaza London Shoreditch Hotel London
London Crowne Plaza
Hotel Style:
#192 Business Hotel in London
#234 Luxury Hotel in London
#302 Family Hotel in London
#331 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Ace Hotel London Shoreditch staff and other travellers.
18 questions
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Questions? Get answers from Ace Hotel London Shoreditch staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lobby is more of a party area in the weekends.”
 of 5 bubbles stephmarroquin, 7 Dec 2016 | Read review
“Do not try to choose a room for its views. They don't exist!”
 of 5 bubbles Picturesofu, 26 Nov 2016 | Read review
“Don't stay in a low room overlooking the high street. Just don't.”
 of 5 bubbles andreapW9006IM, 15 Nov 2016 | Read review
“try to avoid first floor rooms”
 of 5 bubbles HugoW452, 2 Nov 2016 | Read review
“very loud. my room was the "quietest" one (309), but for sure it is not. Just book another hotel.”
 of 5 bubbles 91carmemm, 22 Oct 2016 | Read review
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