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Ace Hotel London Shoreditch

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Ace Hotel London Shoreditch
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914 Reviews from our TripAdvisor Community

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Showing 742: English reviews
Coventry, England, United Kingdom
Reviewed 27 July 2014

After checking in and reaching the room we discovered the main light was hanging by the live and neutral wire. After reporting the incident the hotel decided rearranging the cover over the wires was suitable. Second major problem is that don't stay here if you would like to go to the club in the basement of the hotel. We were...

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Helpful?
2Thank Antony C
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Dear Antony C, Thank you so much for your recent review of the Ace Hotel London, we were really disappointed to read that you did not enjoy your stay with us on this occasion. It was concerning to read that the light fitting was not correctly fitted, the Housekeeping team do check the rooms daily to ensure that the rooms...

Milan, Italy
Reviewed 25 July 2014

"Hey what's up" it is how they welcome you at the Shoreditch and it might surpise you if you are not prepared to it! The enviroment and the attitude are very informal, starting from the staff, all the way to the rooms. The rooms are ok, clean, a little tiny. The hall is quite big with many stations you can...

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Helpful?
2Thank sarabjane
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Dear sarabjane, Thank you so much for taking the time to write a review on the Ace Hotel Shoreditch. We are always happy to hear from our guests and we accept all feedback as it allows us to improve our service. We were disappointed to read that you felt that the service was too informal, we do try to train...

London, United Kingdom
Reviewed 23 July 2014

stayed for a night. .deserves to do well. great addition to the neighbourhood. modern clean aesthetic with a bit of edge . comfortable and cool. kind of a merge btwn Scandi, Japanese and North American tastes. well equipped ,stylish rooms . Although bit of a shop in your room kind of vibe, with tariffs for everything you can see displayed...

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Helpful?
1Thank goody123456
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi Ian G, Thank you so for your review, we love the title Ace Ace Hotel! It is always amazing when people take time out to write a review of our hotel, we really appreciate it and we are chuffed that you gave us 4 stars! Being from London we really hope that it won't be too long before you...

Swindon, United Kingdom
Reviewed 21 July 2014

We stayed here for one night on 20th July and really enjoyed it. Rooms are modern, clean with great extra touches such as acoustic guitars in some rooms that you can pick up and play, rooms are sound proof so you don't have to worry about disturbing other guests. All staff we met were friendly, welcoming and more than happy...

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Helpful?
Thank mamajules_11
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi marnajules_11, Thank you so much for taking the time to write a review on our hotel and 5 stars too wow that's really amazing. We are so happy that you enjoyed your stay with us. Bulldog Edition really does make amazing coffee and there are so many great coffee places around Shoreditch but none of them serve a peanut...

Dubai, United Arab Emirates
Reviewed 19 July 2014

This place is way too cool... to be honest, I'm not sure if I liked it or not. The check in and service was excellent. Good processes and friendly staff who also know what they are doing. The room I stayed in was tiny. Barely enough room to move between the bed and the table and with a small amount...

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Helpful?
Thank dmfreedom
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi dmfreedom, Thank you so much for your review, we always love to hear from our guests how their stay was. The Front Desk crew were super happy to hear that you found them friendly. We really hope that you will come back and see us soon. xoxo The Ace London Team

Amsterdam, The Netherlands
Reviewed 16 July 2014

Very cool hotel in hip area of London. Great bars and restaurants at close range. Excellent service, cool hotel bar, but very basic rooms. Even more basic than in the pictures. Dinner at the restaurant was disappointing.

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Helpful?
Thank PerWilson
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi PerWilson, Thank you for your recent review of the Ace Hotel London, I was happy that you found the service was excellent that is great to hear. I was sorry to hear that your experience in Hoi Polloi was not up to standard, that is very unusual and certainly not normal for us. I would love to hear more...

Johannesburg, South Africa
Reviewed 15 July 2014

My husband and I stayed at the Ace Hotel in Shoreditch from the 22 June till the 24 June 2014. The hotel is situated close to the Shoreditch Highstreet station about 5 min walk from there. It is close to the business hub of London as well as all tourist attractions. Good for both tourist and business accommodation. There are...

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Helpful?
Thank Lois0223
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi Lois0223, Thank you so much for your wonderful review, we are so happy that you enjoyed you stay with us at the Ace Hotel London. You are so right that Shoreditch is such a vibrant and interesting part of London and we do hope that you do make the trip back to London to see us too. It is...

Hull
Reviewed 15 July 2014

Hipster hotel in Shoreditch..have visited previously for coffee and breakfast in the restaurant Hoi Polloi which is always excellent. This time booked a standard double as a treat for my husband's birthday for a well-deserved break from the kids. The hotel room was big by London standards with a comfortable bed and good powerful shower. Added extras around the room...

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Helpful?
Thank tagsHull
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi Tagshull, Thank you so much for your recent review of the Ace Hotel Shoreditch, we are glad that you enjoyed your stay with us but we were disappointed that you felt that the Front Desk team were nonchalant that is not our way and we can assure you that we will make sure that people are not made to...

Lancashire, England
Reviewed 14 July 2014

Stayed here previously when under Crowne Plaza ownership and had always liked the location. Now under new ownership this is now an absolute must visit location. The rooms are well appointed and the whole feel the place is a great vibe. DJs regularly playing in the lounge and an overall quite funky atmosphere. On the doorstep of the vibrant Shoreditch...

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Helpful?
Thank ToffeeDon
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi ToffeeDon, Wow five stars! thank you so much for your review, it is fantastic to read that you love the changes that have taken place in the hotel over the 11 months. It is great to know that people love what we have done as we all love the transformation. We really hope to see you very soon when...

Edinburgh, United Kingdom
Reviewed 14 July 2014

A bit different and so very cool -lovely staff and excellent touches in everything this hotel does-a high point was having brunch while a string quartet played in the background-excellent food and a wonderful place to be. Would go back in a minute!

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1Thank Clara22_12
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi Clara22_12, Thank you so much for your review, we are really please that you enjoyed your stay with us and Brunch in Hoi Polloi is one of Shoreditch's hidden gems! We hope that you will find time to come back and see us soon. Thanks again, The Ace Hotel Team

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Staying in Shoreditch

Neighbourhood Profile
Shoreditch
The western front of the edgy East End, Shoreditch is a perennially trendy haven for anything “street” – be it art, food, or fashion. With its handful of well connected transportation links dotting its perimeter, along with an ever increasing variety of shops, hotels, bars, and restaurants, it's easy to explore this trend-conscious and youth-oriented neighbourhood. There's a lingering post-industrial grit about Shoreditch, but because it shares a border with “The City” financial district, the influence from its upscale neighbour can result in fascinating outcomes.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Ace Hotel London Shoreditch, a 5 star property in the historic Shoreditch neighbourhood, a hub for galleries, theaters and fashion, home of the Brick Lane market and a canvas for street artists from around the world.It’s a neighborhood with a long history of culture and industry — the first district where plays were performed in London, banned at that time in the center city, and later a center of in textile and furniture manufacture.Today’s Shoreditch is a leader in the arts, design, cuisine, culture and technology — an outpost in the global community of ideas. The design at Ace Hotel London hints at a wide range of influences from UK punk to the bold graphic style of the early 20th century Vorticist movement, to the clean Modernism of the Bauhaus.All rooms have vintage furniture, original artwork, in-room safe and flatscreen TV with Ace video-on-demand and Revo radios with Ace-curated radio stations, plus a well-stocked mini-bar and complimentary WiFI. Some rooms have turntables and a selection of vinyl and acoustic guitars.Easy access to Moorgate, Finsbury Square and Liverpool Street. Destination restaurant Hoi Polloi is by David Waddington and Pablo Flack who are restaurateurs behind Bistrotheque and Shrimpy’s. Gym is open 24 hours; the Hotel also features a Basement Bar with live gigs and DJ sets, a lobby bar, The Bulldog Edition - a coffee shop in partnership with Square Mile Coffee Roasters, an exhibition gallery, on-site juice bar, a flower shop, and 24 hours room service. ... more   less 

Additional Information about Ace Hotel London Shoreditch

Address: 100 Shoreditch High Street, London E1 6JQ, England (Formerly Crowne Plaza London Shoreditch)
Region: United Kingdom > England > London > Shoreditch , East End / East London
Price Range: RM867 - RM1,673 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ace Hotel London Shoreditch 5*
Number of rooms: 258
Reservation Options:
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Also Known As:
Crowne Plaza London Shoreditch Hotel London
London Crowne Plaza
Hotel Style:
#192 Business Hotel in London
#224 Luxury Hotel in London
#302 Family Hotel in London
#331 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Ace Hotel London Shoreditch staff and other travellers.
19 questions
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Questions? Get answers from Ace Hotel London Shoreditch staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors not facing the street are quieter.”
 of 5 bubbles IslandHog, 16 Feb 2017 | Read review
“Higher floors are quieter but super deluxe very spacious for London”
 of 5 bubbles adelat366, 11 Feb 2017 | Read review
“Ask for a quiet room as it is a busy area”
 of 5 bubbles astwith, 1 Feb 2017 | Read review
“Suggest asking for a room in the middle floors, avoiding the noise from the lobby and top floor entertainment space.”
 of 5 bubbles sparkyb_uk, 28 Jan 2017 | Read review
“Away from the elevator”
 of 5 bubbles alexisd380, 20 Jan 2017 | Read review
5 of 5