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Holiday Inn London - West

802 reviews
#259 of 1,081 Hotels in London
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Traveller (210)
Room & Suite (203)
Dining (26)
Overview
  • Excellent52%
  • Very good31%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
Free Internet
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
4.0 Star Hotel
All hotel details
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (802)Write a Review
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All reviewsnorth acton tube stationcentral lineservice managermini gymexecutive rooms aremeeting roomtesco expresswembley stadiumchoose this hotelduty managermain roadcomfortable stayrestaurant staffminute walkspecial thanksbus stopstandard room
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1 - 5 of 600 reviews
Reviewed 4 days ago

This hotel is about making a profit rather than making their guests feel welcomed and relaxed. THEIR POLICY IS: IN THE LOBBY AND COMMUNAL AREAS (REST AREAS) THE GUESTS CAN'T ENJOY, EAT OR DRINK ANYTHING FROM OUTSIDE THE HOTEL OR ANYTHING THAT THEY DO NOT...More

Thank Patrickcouret
Hotel's Favourite
Reviewed 4 weeks ago via mobile

Stayed here roughly every week in 2017, I’ll start with the bad points, the parking situation can be some what terrible, the hotel staff and management are in agreement with this but there’s nothing much they can do, so if possible try to get there...More

2  Thank DWF41
Response from sam f, Manager at Holiday Inn London - WestResponded 3 weeks ago

Dear DWF41 , Thank you for sharing your experience with us. Your feedback is of a big importance to us as it reflects our level of customer service and care. For us at the Holiday Inn London West, it is very important to meet and...More

Reviewed 5 days ago via mobile

Holiday Inn hotel is the best I have ever stopped in london. The cleanest room and the most comfortable bed I have ever slept in. I would recommend this hotel for anyone looking for a great stay whilst in the capital. The staff was so...More

Thank TaxiVlahos
Response from sam f, Manager at Holiday Inn London - WestResponded 3 days ago

Dear TaxiVlahos, Your feedback is of a big importance to us as it reflects our level of customer service and care. For us at the Holiday Inn London West, it is very important to meet and exceed guest expectations and by reading your feedback we...More

Reviewed 6 days ago

I have spend couple of nights in Holiday Inn London West few weeks ago. I have to say I was bit disappointed by many small things that makes big difference. First of all if there is any maintenance going on, which means the hotel is...More

Thank JI_Janine
Reviewed 2 weeks ago via mobile

While staying at this hotel I have experienced some great customer service! All the staff are great and it was a shame to get to the hotel tonight to see some guy giving on of the managers abuse because of a problem with his booking!...More

Thank Luke L
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Multilingual Staff
Banquet Room
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$78 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#66 Best Value Hotel in London
#193 Luxury Hotel in London
#229 Business Hotel in London
#365 Romantic Hotel in London
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$78 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#66 Best Value Hotel in London
#193 Luxury Hotel in London
#229 Business Hotel in London
#365 Romantic Hotel in London
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (210)
Room & Suite (203)
Dining (26)
Amenities (41)
Family and Play Areas (13)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
244reubend
22 January 2018|
Answer
Response from NiallWGM | Property representative |
Hi 244reubend, Thank you for your question, Standard rooms have a triple glaze structure so in short yes the window can be opened but we would do so for you. Executive room windows can be self opened. All windows are on a... More
0
Votes
maryjane m
10 January 2018|
AnswerShow all 4 answers
Response from Robert S | Reviewed this property |
it takes around 28 mins by Tube, Take the Central Line at North Acton - change at Notting Hill Gate then take District Line getting off at Fulham Broadway.
1
Vote
York-cool-gang
29 November 2017|
AnswerShow all 3 answers
Response from Tom M | Reviewed this property |
Yes good sized parking spaces usually available
0
Votes
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12345612
Room Tips
"Nice & modern hotel with the ultimate goal to make profit rather than customer satisfaction / offer a..."
Read review
"With the city view"
Read review
"Executive rooms are superb"
Read review
"A most enjoyable experience. Very friendly and helpful staff. Highly recommend a stay in this hotel. Central..."
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