We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Holiday Inn London - Stratford City

Show Prices
#108 of 1,078 Hotels in London
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Holiday Inn London - Stratford City
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,248 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,123: English reviews
Sevenoaks, United Kingdom
Level Contributor
290 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed yesterday NEW

We stayed here for a girls Christmas shopping trip. It is right in the middle of the shopping centre which was wonderful which was why we chose it. The hotel staff are fabulous . The beds are comfortable and so are the pillows. Everything was spotlessly clean. Room service although fast was not so good as it arrived cold but... More 

Helpful?
Thank Diana M
Manchester, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
Reviewed 4 days ago NEW via mobile

This hotel is located at the heart of Westfield in Stratford, East London. Just 10 minutes from Liverpool Street by train. With a huge range of shops and restaurants within 5 minutes walk. For me the downside was the staff on reception who I found were bordering on rude. As one night was on points and the other paid for... More 

Helpful?
Thank Terry P
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear Terry P Thank you for taking the time to leave your review and your feedback. I was very sorry to hear that you believed that our reception team were not as helpful as you had hoped, our aim is for 100% guest satisfaction and the team do work hard to make sure that all of our guests do leave... More 

Wolverhampton, United Kingdom
Level Contributor
144 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 4 days ago NEW via mobile

Fabulous hotel. Staff are lovely. Great breakfast. Never anything too much trouble. Great reception staff and concierges. I love staying here. Excellent venue for shopping and easy to get to central London.

Helpful?
Thank Helenrh2014
Welwyn Garden City, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 days ago NEW via mobile

Stayed on Buisness. £180 for one night - a tad on the expensive side, considering it is a Holiday Inn, after all. Upon arrival I was greeted by organised chaos. Only one woman working on the reception and to say she was rude would be an understatement. I was then informed I would be Charged £50 for a deposit to... More 

Helpful?
1 Thank conormurphy92
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear conormurphy92 Thank you very much for taking the time to leave your review and feedback from your stay with us. We are very pleased to hear that you enjoyed our location in the heart of Westfield Shopping Centre but we were very sorry to hear that you were not impressed by your stay with us and also a member... More 

Peterborough, United Kingdom
1 review
Reviewed 4 days ago NEW via mobile

My partner and I enjoyed a lovely stay here. Easy to get the tube into central London. Westfield shopping centre was on our doorstep, which is the best shopping centre I've been to in a while. The hotel staff were efficient and friendly, the hotel was immaculate and breakfast was delicious and plentiful. The room itself was perfect, comfortable bed,... More 

Helpful?
Thank S-reet1
Level Contributor
145 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 4 days ago NEW via mobile

The moment you walk through the door your really welcome. The concierge staff greet you like old friends though I hardly spoke to them before. It's not that plastics have a nice day stuff but an authentic welcome. The check in staff are great the right blend of humour and sense of urgency to make the process be efficient and... More 

Helpful?
Thank Nfwragg
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Nfwragg We are so very happy to hear that you felt really welcomed and that our Concierge team made you feel at home from the moment that you arrived, it is also lovely to hear that the reception team continued with this with their great humour and efficiency! Our aim is for our guests to have a comfortable stay... More 

London, England, United Kingdom
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 days ago NEW

Handy location. Staff very friendly and efficient. Rooms very comfortable. Food, both evening meal and breakfast excellent. Nice atmosphere. Superhero theme for a Christmas Party worked well. Only one real of negative. Pricey alcoholic drinks.

Helpful?
Thank Tracy H
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Tracy H We are over the moon that after just two of our Christmas party nights we have already received such an amazing review - thank you!!! We are very happy to hear that you found the team friendly and efficient and that you enjoyed both the Christmas meal and the selection on our full English and Continental breakfast... More 

stockholm
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 1 week ago

The staff - Julia, Theodora and others were fantastic, rooms the best we ever had in the UK, terrific hotel in every way but this new area in London is boring and sterile. Glass and concrete - none of the quaint homeyness that we are used to in the UK.

Helpful?
Thank Markkkk
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Markkkk Thank you for your review!! We always love seeing our Team Members being recognised for their hard work, Julie and Teodora are over the man that you found them fantastic! We are very happy that you also find the hotel terrific in every way!! We hope that we can welcome you back soon! Many thanks Nicola More 

Whitehaven, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

This is a fantastic hotel with fantastic service and a perfect location. The staff are so welcoming and nothing is too much trouble. I thought it might be loud being so close to the bars and Restaurants but not at all. I have stayed several times and the only fault is if you get put on the "wrong side" the... More 

Helpful?
Thank haylsandcj
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi haylsandcj Thank you for your lovely review! We are over the moon to hear that you find the hotel and service fantastic and that the staff are very welcoming. It is also lovely that you enjoy our location in the heart of Westfield with an abundance of shops, restaurants and bars on our doorstep! We are looking forward to... More 

Cambridge, United Kingdom
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago via mobile

I've stayed here several times now and I'm always pleased with it. There are no frills, but the hotel is clean and comfortable and all the staff are friendly and efficient. The location is perfect for a shopping trip to Westfield. Haven't eaten in the hotel as there are so many restaurants to choose from close by. My only recommendation... More 

Helpful?
Thank Eta_Knit_Ram
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Eta_Knit_Ram Thank you for your amazing five star review! We are delighted to hear that you you enjoy each visit with us and that you find the hotel clean and comfortable and the staff friendly, Our aim is for our guests to have comfortable and relaxed stay in a friendly environment so it is great to hear that we... More 

511 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (220)
Viewed
Dining (9)
Viewed
Hotel & Grounds (24)
Viewed
Room/Suite (62)
Viewed
Bathroom (22)
Viewed
View from Room (18)
Viewed
Other (85)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (284)
Viewed
Amenities (26)
Viewed
Double Room (35)
Viewed
Executive Room (35)
Viewed
Handicap Accessible Room (36)
Viewed
Dining (28)
Viewed
Standard Double Room (32)
Viewed
The Hotel (66)
Viewed
Twin Room (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (7)
Viewed
Dining (2)
Viewed
Room/Suite (2)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
The Westbridge Hotel
#93 of 1,078 in London
1,157 reviews
East End / East London
Holiday Inn Express London Stratford
Show Prices
Show Prices
Show Prices
Travelodge London Stratford
#374 of 1,078 in London
992 reviews
East End / East London
Ibis London Stratford
Ibis London Stratford
#481 of 1,078 in London
733 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Holiday Inn London - Stratford City

Address: 10a Chestnut Plaza, Westfield Stratford City, Montfichet Road | Olympic Park, London E20 1GL, England
Region: United Kingdom > England > London
Price Range: RM465 - RM1,112 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London - Stratford City 4*
Number of rooms: 188
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, HotelTravel.com, Travelocity, Priceline, Odigeo and IHG so you can book your Holiday Inn London - Stratford City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#34 Spa Hotel in London
#54 Family Hotel in London
#85 Business Hotel in London
#94 Luxury Hotel in London
#112 Romantic Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London - Stratford City staff and other travellers.
20 questions
Ask a question

See all questions (20)

Questions? Get answers from Holiday Inn London - Stratford City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a high floor”
 of 5 bubbles limousin, 2 Dec 2016 | Read review
“I suspect that all rooms would offer a quiet night's sleep as the hotel sound proofing is fantastic.”
 of 5 bubbles 970HelenP, 4 Nov 2016 | Read review
“Even numbers have views towards the Millenium Dome and Olympic stadium”
 of 5 bubbles EPS139, 31 Oct 2016 | Read review
“All brand shops there if you are a brand lover !!”
 of 5 bubbles Azim2016, 1 Oct 2016 | Read review
“Request executive rooms if available”
 of 5 bubbles B2BTrav, 27 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay