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citizenM London Bankside

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#89 of 1,078 Hotels in London
Certificate of Excellence
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3,056 Reviews from our TripAdvisor Community

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Showing 2,350: English reviews
Episkopi, Cyprus
Reviewed 24 January 2016 via mobile

Wow. Where to start - amazing and we love love love this hotel (apologies in advance if I'm over gushy). This hotel is designed to please in every way and it does, it delivers across the board. The interior is beautiful, the service fantastic (particularly Gui on the bar) a little stumble at check in as they don't accept cash...

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2Thank Heathie8
Bucks, UK
Reviewed 24 January 2016 via mobile

I explained that it was a birthday weekend for us and the staff could not have been more generous and kind. Flowers and chocolates in the room, drinks at the bar all given without charge and everyone asked if we were having a good weekend. Room was as expected and we just love the funky style and from the moment...

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Thank PJL6
South East UK
Reviewed 23 January 2016 via mobile

Plus - big comfortable bed, very quick check in /out and you can choose your own room, high tech room, 24 hour bar, quiet. Minus - very small room, weedy shower, bar prices +++ Decent hotel for 1 night but the room was small. I'm all for compact if it keeps prices down but the bed literally fills one end...

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Thank sjb2225
Dubai, United Arab Emirates
Reviewed 23 January 2016

I cannot praise the staff in this hotel highly enough! I have never used this site before but am doing so now as I was so impressed. From the minute I entered the foyer I was warmly welcomed by a member of staff and offered any help should I require it. I am not very 'technical' but was amazed at...

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1Thank Jennifer H
citizenMichael, Assistant Hotel Manager at citizenM London Bankside, responded to this review

hello citizenJennifer great you enjoyed the citizenM experience once again and thank you for the five star review. our ambassadors are the secret ingredient in creating the homely and vibrant guest experience, and it is fantastic to hear they looked after you. They are a good bunch. safe travels in the dessert, citizenMichael

Vestlandet
Reviewed 22 January 2016

The headline is a lie in the sense that this isn't a plain and simple hotel, even if that is one of their sales points - why pay for things you don't need. There are no trouser presses or kettles (which for my tea-drinking friends seems scandalous, but for me it's fine). There are a lot of pics from this...

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2Thank Rosi S
Perth, Australia
Reviewed 22 January 2016

This hotel is really funky and lobby/restaurant area is really really good. The staff were really helpful and rooms clean and unique. The beds are big and beautiful. This was a awesome after a long haul flight. We loved the location of this hotel, a really short walk to the Thames, London Eye and Tower Bridge. We loved the easy...

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Thank Parkers5
Aberdeenshire, United Kingdom
Reviewed 21 January 2016

we have stayed in Citizen M on one occasion prior to our recent visit to London. as we were travelling by air to London City airport, I was unsure of how to get to the hotel by tube/train etc. I contacted the hotel for some advice on travel, I was sent detailed instructions of how to travel from the airport...

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Thank susan E
citizenMichael, Assistant Hotel Manager at citizenM London Bankside, responded to this review

hey citizenSusan thank you for the great review on TripAdvisor. Having our mobile citizens visit us time and time again is why we are in this business. fantastic to hear you enjoyed the citizenM experience for the second time and hope to see you back soon at Bankside or Tower of London. safe travels, citizenMichael

Newcastle upon Tyne, United Kingdom
Reviewed 21 January 2016 via mobile

This was my first time staying in a citizen M hotel. I enjoyed my stay. Check in and out is very easy. (Although at first disorientating as there's no standard hotel desk). The lobby/ bar is very relaxed and full of people. A nice social spot. The room was small, but it is a London hotel. It felt like a...

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1Thank AQ1975
Reviewed 20 January 2016 via mobile

A very hustling bustling place as you walk into the hotel. Feeling the vibe but as you go upstairs becomes very private. The room was with a modern feel and had brilliant access to all the latest films and drama on tv for free. The whole room was controllable via a ipad setting different tones for various moments. Very clean...

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Thank Shahin S
Washougal, Washington
Reviewed 19 January 2016

we stayed at this hotel for 2 nights and had a pleasant stay. I will say the rooms are extremely tiny, even for London's standards. It is very modern decor, and I love the sound system and ipad in the room. It kind of felt like if Apple had made a hotel, this would be it. Everything was very modern...

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Thank shootersaleen

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Staying in Southwark

Neighbourhood Profile
Southwark
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighbourhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of London’s buzzing Bankside district—just minutes from the Tate Modern and Millennium Bridge, within walking distance from Southwark tube station (Jubilee Line) and London Bridge (Jubilee & Northern Line)—192 luxury non-smoking rooms await with free Wi-Fi, free movies, and a tablet MoodPad to control every hi-tech detail. Work or play in the oversized Vitra living room lobby with floor-to-ceiling stunning art, a prolific MENDO bookstore to peruse or purchase for your travels, and of course, canteenM’s 24/7 scrumptious eatery and bar to cure your hunger and thirst. ... more   less 

Additional Information about citizenM London Bankside

Address: 20 Lavington Street, London SE1 0NZ, England
Region: United Kingdom > England > London > Southwark , London Bridge
Price Range: RM651 - RM1,183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — citizenM London Bankside 4*
Number of rooms: 192
Reservation Options:
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Hotel Style:
#24 Family Hotel in London
#33 Business Hotel in London
#61 Romantic Hotel in London
#80 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from citizenM London Bankside staff and other travellers.
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Questions? Get answers from citizenM London Bankside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“middle level”
 of 5 bubbles meib2013, 1 Dec 2016 | Read review
“Garden view rooms are quiet.”
 of 5 bubbles Scsven, 16 Nov 2016 | Read review
“I had a cituy-view room, which was quiet enough”
 of 5 bubbles reneve, 13 Nov 2016 | Read review
“location, style”
 of 5 bubbles 669sebastianc, 2 Nov 2016 | Read review
“choose a room on a higher floor!”
 of 5 bubbles mashmashmash, 1 Nov 2016 | Read review
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